Hi there. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.

We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day.

Members can also use the members area via the PureGym app or website, to see how many people are in the gym.

With regards to equipment breaking are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible.

If you have any concerns about specific pieces, please notify staff on site as soon as you can. Thanks, PureGym