Got airpods 4 a few months ago as a…
Got airpods 4 a few months ago as a christmas present. Opened them on christmas an theyre fake. They jingle, cant turn sounds off in settings, they even come up as earbuds 4 on iphone. The sound quality is terrible. Ordered months ago ready for christmas so wont even get my money back
Resposta de Refurbishedmobilephone
Hi,
We apologize for the inconvenience but we have to deny this claim that these are not genuine airpods, these are seller-upgraded and refurbished.
Please note that these are replaced with aftermarket Grade A OEM Parts and we can't compare them with brand new as the quality may differ because of the refurbishment process.
If you are looking for flawless quality and performance, we request you to kindly buy brand new Apple Airpods from our website with Apple Warranty, these brand new items start from £240.00. These are refurbished products and that's the reason why they are cheaper than the brand-new ones.
You are still covered with the seller warranty as well as eligible for a full refund but for that, we have to get the item back so that we can raise an investigation with the suppliers. We source thousands of items from different suppliers around the UK so until we get this item back we are unable to recognize the supplier or from which batch it was sold.
Regards
Finn
Customer Care