Hi,

Thank you for your feedback. We’re sorry to hear that you were unhappy with the sizing and communication.

We want to emphasize that our customer service responds within 24 hours on business days and that our goal is always to assist and follow up with customers when issues arise. Sizing can vary depending on the product, which is why detailed size charts are provided on our website.

If you’re still experiencing an unresolved issue, please contact us again so we can assist you directly.

Best regards,
Celina Support Team