Where to start; from my initial amble across the forecourt to the completion of my eventual car purchase, I have to say I am tremendously impressed by the service, care and attention I was given. It was a pleasure to be able to walk around, ask questions and not be persued or feel pressured by the sales team. When I was ready, I approached the first member of staff nearest to me who was not occupied with another customer and everything proceeded from there.
In my case, I had selected Martin Bright and it has been a good many years since I have felt as comfortable as I did with Martin. That young man has the "patience of Job". He went through a great many questions sometimes repeatedly ( getting old is a pain when your trying to remember multiple things in succession ) and yet nothing I asked was too much trouble nor was anything refused or redirected. Everything I wanted to do or asked for Martin went out of his way to arrange it for me. Needless to say, I am now the proud owner of my Audi Q4.
This dealership was not all about Martin. From the lady on the front desk who ensured I was well cared for and comfortably seated in the waiting area with coffee or tea and biscuits while she arranged for me to talk with members of staff from parts ( I wanted some extra items for my new car ) to techies ( as an engineer myself I had some quetions that perhaps delved a little further into the technical side than most people would want know ) the whole process was a pleasurable experiance