Purchased a whiteboard from the Carlisle store last week, moody atmosphere inside the lacklustre store and the staff member couldn’t really be bothered to help. Arrived home and saw the whole back was made of cheap cardboard and cleverly covered over to disguise it. Unfortunately, I was never offered a receipt and wanted to return it as it was about to break after just 5 days. Called customer service who first of all put the phone down on me and the second advisor went into a mini argument about how it was my fault I didn’t get a receipt and all they could offer was a gift card, not even willing to accept my banking app of the same value. Terrible service and cheap and nasty products.