Mr Dennis Walter Nock

easy to understand communications reasonable prices

Sam Deakin attended the inspection for damp noticed on an inside gable end wall.
The equipment used was extensive and impressive and we quickly found the various problems and they were clearly pointed out to me and what needed to be done to full rectify the problems.
A clear quotation for the various areas of work was given and payments for the work over a period if necessary.
An impressive guarantee was also there for any work done.
Impressive information on the clearance of mould particles appearing in the rooms affected was given showing the use of a machine which the company had developed for detection purposes.
All in all a very well run survey by Sam as their surveyor.

First class booking service by phone.
Friendly competent staff in all departments
Quality workmanship
Sensible pricing of repairs and parts
Kept advised throughout the booking work on vehicle and video report emailed.

My memory check was a series of questions using letters numbers and colours which was very well done.
The concluding report gave a clear explanation of the current ability of my brain and memory and then many tips on how to maintain a strength of memory by healthy eating, exercise and daily mental challenges of many types.

I booked in an MOT plus a possible leak on the windscreen water container,
I asked for an early procedure.
All was done confirmed and completed within 4 hours.
Staff were first class and rang me when I was able to collect.
I was also offered a free pick up and return in future.

My car was booked in for an MOT. I have dealt with this Mercedes Branch for 40 years and have always enjoyed a friendly professional relationship, had superb purchase deals on new cars, first class advice and service, competitive pricing, and quality workmanship.
The current team work hard for you on all aspects of Mercedes car ownership.

Regular rate changes especially increases are a nightmare but SP give clear advise and offer their best deals

Keep you informed and pleasant to deal with

Listened to my worries re cover and startdates and gave understandable relies with excellent competitive premium cover and an automatic renewal option annually.

My first shop was very easyVery clear information when purchasing and paying and goods are very good value for money and inexpensive.

Easy to use website, clear questions, clear provision of quotes and cover with follow up emails

Staff very knowledgeable and explained matters clearly.
Good policy wording offered and very competitive premium

Having been a member for many years I can honestly say that I have never had any bad service with any order, and the many and varied wines always match their description online in taste and value.
New wines are normally discounted for the opportunity to taste, and favourites of many years standing are always available.
Schemes of regular delivery of mixed wines give good value and an opportunity for new members to taste a variety of wines over a 12 month period which I always considered value for money.
If you don't like a wine just return it!!

Knowledge of your salesperson, quality of the material in the blinds, value for money, clean and expert fitting, and clear explanation of the workings and usage of the electronic mechanisms.

I purchased pillows for my wife and myself on a Derila sales promotion. The pillows were very well made but were too small for me when I lay on my side. I also purchased two pillowcases but when they arrived they were the same as the cover already on the pillows. This was not clear on the site wording. I did a report outlining these matters on Trustpilot as requested by Derila after the purchase which was read by the head of customer care at Derila.
I had an email instantly from her telling me that they apologised for the misunderstandings and were sending me a full refund for the pillows and pillowcases. She advised that Derila do make a larger size pillow which was now on their website at a heavily discounted rate for me.
I have instantly purchased the larger size with grateful thanks.
In this technology selling age it is good to find a company with the good old fashioned British retail values.

Easy to use website, prompt regular delivery, many options each week, good variety of meals , reasonably priced and food is fresh!

Plenty of staff easily recogniseable at airport who are very helpful. Boardings prompt and only delay was awaiting clearance for take off on runway. Delay not Jet2 fault. Cabin crew helpful and informative and food and drink very acceptable.
My only problem was I believe I caught covid from a lady sitting behind me and coughing. Three days after home tested positive !!

Quality staff at airports and flights.Clean aircraft with quality service and goods

The choice of food is wide ranging, you have your own regular delivery driver which adds the personal touch to purchase and delivery.The food is always very tasty and easily prepared with good instruction.

Thanks to sensible underwriting on full health details advised all current problems solved with a very reasonable premium and wide cover