Once again Katie Duke went above and…
Once again Katie Duke went above and beyond to help me today. The 5 stars are absolutely for her.
There have been a few "glitches" with orders at your end, which have been stressful with deadlines, but every time Katie has done everything in her power to sort it. She is the reason I didn't take my business elsewhere. Thank you Katie.
Resposta de Solopress
Good morning,
Thank you for your honest and thoughtful review!
I’m really sorry to hear there have been some issues with your orders, especially when working to deadlines, I completely understand how stressful that can be. That said, it’s fantastic to hear how much of a difference Katie has made in supporting you and getting things resolved each time.
I’ll be sure to pass your kind words on to her, she’ll really appreciate it. We’re also grateful for your continued trust in us, and we’ll always aim to improve your experience moving forward.
If there’s anything we can help with, please don’t hesitate to get in touch.
Kind regards,
Jessica Fearn