Stud Earrings poor quality-hurt and…
Stud Earrings poor quality-hurt and very cheap looking. Hoops perfect-why I ordered the set. The tennis bracelet however, looked like it came out of a Christmas cracker with a stone already missing. Too busy at the moment to sort out re-packing, returning so everything apart from the hoops went in the bin. Probably won’t be ordering from you in the future.
Resposta de TJC
Good evening,
Thank you for leaving a review, we really appreciate your feedback.
It is truly disappointing to hear about your experience with our service was not up to the mark and we sincerely apologize for any inconvenience caused.
As a company, this is never our intention and we can assure you that we are here to help you solve your problems.
We have sent an email to your registered email address with TJC requesting to share few details which will help us in investigating the issue further.
Your patience and understanding is highly appreciated and please do not hesitate to contact us if you have any questions or concerns.
For any support or clarification please contact us at TJC Helpline – 08002606666, option 3 (Monday to Friday – 08:00am to 07:00pm and Saturday & Sunday – 09:00am to 06:00pm)
Kind regards,
Rajeev Sharma
Customer Service Agent
www.tjc.co.uk
