Fast response to leak outside property …
Alex Wood the engineer was very helpful throughout our problem.
He contacted me before arriving and kept myself and my family informed throughout his visit. He quickly identified the issue and raised it as job that needed to be resolved by another team.
Thank you for arriving quickly and finding out what was wrong!! Great service
22 de setembro de 2025
Avaliação não solicitada
Resposta de Severn Trent
Hello Gimms Cheung,
We appreciate you sharing your experience. We're happy to hear that the engineer was helpful, communicative, and quickly identified the issue, escalating it to the appropriate team. Thank you for your positive feedback on the service provided, we hope you have a final resolution to your issue quickly!
Many Thanks
Henry 😊
Trustpilot Team ⭐