Hlengiwe

Great and efficient shopping experience with Spinnaker.

Do not buy from Coogles. I did not receive my parcel. Instead I'm being lied to about them checking up on the status of the parcel from the Courier Company and they never get back to me. After requesting a replacement package I asked them to ship via DHL and even said that I'm willing to pay for shipping charges. However, they have sent the package via the same Courier Company which did not deliver my package.
I asked them to cancel this package since it was just dispatched and it is still in the UK. They told me this may take 25 business days to cancel and for the order to get back to them.
So I have to wait for 2 months to get my refund, that is if I will ever get it.
International Customers please DO NOT BUY FROM COOGLES.
CUSTOMER SERVICE IS HORRIBLE.