Bob R

Reino Unido

Avaliações

Avaliação sobre Lookers


Avaliado com 5 de um total de 5 estrelas

All went smoothly

Collect vehicle, annual service and bring it back. All went smoothly.

14 de janeiro de 2026
Avaliação não solicitada

Resposta de Lookers

We're happy to hear that your vehicle collection and annual service went smoothly. Thank you for your positive feedback and for taking the time to share.

Avaliação sobre first direct


Avaliado com 4 de um total de 5 estrelas

A bit wearying at times

I've been an online customer for ages and never had a serious problem. However I haven't got a smartphone, so the constant nagging to use a phone app instead of my desktop is a bit wearying. Especially the case when a recent first direct upgrade permanently froze the login screen on my Mac. Fixed after about three days.

6 de setembro de 2025
Avaliação não solicitada

Resposta de first direct

Hi there. Thank you for taking the time to submit us your review and feedback. I'm so sorry to hear about your experience being pushed towards using our App. I'll pass this on to the relevant team for you.

If you do have any further issues accessing our website then we can certainly help with that. Our Digital Support Team is always happy to help on 03456 100 234 (+44 113 234 5678 if you’re outside the UK). They’re available 7am – 11pm Monday to Friday and 8am – 11pm Saturday and Sunday. -Emmanuel

Avaliação sobre first direct


Avaliado com 5 de um total de 5 estrelas

Everything works smoothly

Everything works smoothly. Very rarely have I had to call them. The response was always quick, easy to understand with the issue fixed.

6 de junho de 2025
Avaliação não solicitada

Resposta de first direct

Hi Bob, thank you for the fantastic review. I am so pleased to hear you have had such great experiences with us. We will continue to be here if you need us. Thank you -Nicola

Avaliação sobre Fine Art Prints on Demand


Avaliado com 4 de um total de 5 estrelas

Neat job

Neat job and fast turnaround. Thanks.

24 de abril de 2025
Avaliação não solicitada

Resposta de Fine Art Prints on Demand

Thank you very much for your review

Avaliação sobre Lookers


Avaliado com 5 de um total de 5 estrelas

Booking (with vehicle collection) was…

Booking (with vehicle collection) was very easy and everything straightforward on the day.

4 de fevereiro de 2025
Avaliação não solicitada

Resposta de Lookers

We would like to thank you for taking the time to leave this review. Your support to Lookers is much appreciated
Lookers Customer Service & Resolution Team

Avaliação sobre Safelincs