AN

Antonina

Reino Unido

Avaliações

Avaliação sobre PureGym UK


Avaliado com 2 de um total de 5 estrelas

There are two points I'd like to be…

There are two points I'd like to be better.
1. Each tine it's dirty in the change room as well as in the fitness studio.
2. Although the class duration should be 45 min according to the schedule it was only 30 min. Twice this week. It's frustrating.

3 de março de 2025

Resposta de PureGym UK

Hi Antonina - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. It would really help us if you could get in touch directly with the Gym Manager to provide more information (such as date and time or names etc.) so this can be investigated. Thanks, PureGym.

Avaliação sobre Better


Avaliado com 3 de um total de 5 estrelas

There is a queu to get to the class

There is a queu to get to the class. If I'm late I have to wait to get in which is frustrating.

16 de setembro de 2025

Resposta de Better

Hi Antonia 

Thank you for the review. 

We are sorry to see that you may have to queue if you are late. 

We would encourage you to arrive on time, so you do not need to queue.

Kind Regards

Amir