Refurbishment = WORSE customer experience!
I am SO disappointed by this refurbishment. Weeks of disruptions to end up with....
LESS space in the male changing room (and it's no longer possible to adjust the temperature of the shower, fewer shower cubicles), LESS privacy as the only area in front of the lockers is also the access to the toilets!!!
LESS space for male members with a new HUGE area reserved for women (I guess that PureGym FAILED to address unwanted male attention issues - I don't know how women will feel in the general gym areas they still have to use).
PureGym must have spent a substantial budget on this refurbishment, only to make the experience WORSE for most members. it's a FAILURE in terms of customer experience. Shame, shame, shame
Fix it or I will take my money elsewhere!