118businessdirectory Avaliações 

786
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

1 star Felt misled — £1 "verification" turns into a hidden continuous payment I signed up for a directory listing and was told I'd need to pay £1 to verify I'm a real person, and that this w... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Really really good customer service will 100% be coming back to them we don’t have enough good customer service provided anymore but throughly felt at ease

Avaliado com 5 de um total de 5 estrelas

Brilliant service from the Customer Service team - particularly Joshua O. Every question was quickly answered. And all actions were followed up at speed with great comms. Really impressive.

Avaliado com 5 de um total de 5 estrelas

Absolutely fantastic experience! The food arrived hot, fresh, and earlier than expected. Everything was cooked perfectly and packed with flavour. The portions were generous, and the presentation was e... Ver mais

Detalhes da empresa

  1. Serviços Administrativos

Escrito pela empresa

118 Business Directory are a team of tenacious and passionate Designers, Content Writers and most importantly SEO Experts. We focus on helping businesses get seen by more potential customers by optimising their business listing and website to climb the ranks of Google. We offer Free and Premium Business Listings as well as Starter and Prime SEO packages.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

786 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 92% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(786)

213 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Amazing experience from start to…

Amazing experience from start to finish. The service was professional, efficient, and exceeded my expectations. Everything was handled smoothly, and the staff were friendly and helpful throughout. You can really tell they care about quality and customer satisfaction. I would highly recommend this business and will definitely be returning.

3 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

No idea how SEO works, inexperienced staff

Please avoid using any of the website ranking services offered by this company or its partners. Their primary partners are Armada Internet and Unitel Direct, with Armada managing the service and Unitel providing the technology and SEO ranking data.

Unfortunately, the staff I worked with demonstrated a fundamental lack of understanding of SEO. Specifically, they failed to recognize that keyword search volume is essential for driving meaningful website traffic.

For six months, I received reports claiming page-one rankings for keywords that had zero search volume. I repeatedly explained that ranking for keywords with no searches has no value, but this was never understood or corrected.

I paid for 12 months upfront and spent six months receiving inaccurate and misleading data. I ultimately cancelled my contract and would never use their services again. I strongly advise others to stay away from this company.

21 de maio de 2025
Avaliação não solicitada
logotipo da 118businessdirectory

Resposta da 118businessdirectory

Dear Naheed

Thank you for sharing your concerns.

Please send us the relevant details along with the report, and we will look into it promptly.

If you need further assistance, feel free to contact us at team@118businessdirectory.co.uk. We appreciate your feedback and are here to help.

Kindest Regards
118 Business Directory
Customer Service Team

Avaliado com 1 de um total de 5 estrelas

❗️❗️❗️ STAY CLEAR OF THIS COMPAN THEY ARE SCAMMERS ❗️❗️❗️

❗️❗️❗️ STAY CLEAR OF THIS COMPANY THEY ARE THE BIGGEST SCAMMERS GOING I REGISTERED WITH THEM ON A BREE BUSINESS ADD . THEY ASK FOR A £1 DEPOSIT FROM MY BANK CARD TO PROVE IT IS ME A SECURITY CHECK. 2 WEEKS LATER THEY HAVE TAKEN £12 OUT OF MY BANK ACCOUNT WITHOUT MY PERMISSION. I DID NOT SUBSCRIBE TO ANY BUSINESS PLAN . THIS IS FRAUD AND ARE BEING INVESTIGATED ❗️❗️❗️

14 de janeiro de 2026
Avaliação não solicitada
logotipo da 118businessdirectory

Resposta da 118businessdirectory

Dear Jamie

Thank you for sharing your concerns.

Please send us the relevant details, and we will process it promptly.

If you need further assistance, feel free to contact us at team@118businessdirectory.co.uk. We appreciate your feedback and are here to help.

Kindest Regards
118 Business Directory
Customer Service Team

Avaliado com 1 de um total de 5 estrelas

SCAM practices AVOID

SCAMMED. This used to be reputable company. Not sure who has bought this recently or who has chose to make this decision but it’s absolutely disgusting.

First thing I noticed immediately when setting up a free business profile was that they did not send me an email. I only noticed this when my Free business account went live. And it had my street address. I’m a plumber serviceable area. No need for this. So I sent them an email give them their due. They responded immediately and changed that. I then had money removed from my account the same as everyone else but thankfully banks must be aware of it. Because my bank flagged it as fraud immediately and stopped it. I’ve now ordered a new card.
It is illegal giving someone no login details, no email confirmation of signup hence no way to cancel. It’s illegal and I hope they’re prosecuted with a full force of UK law. One evening when I’ve got some time, I will fill out the very long form on the fraud website. They won’t be doing this for much longer. Dangerous business practice. I would hazard a guess that there has been a changing management since this shady practice has been going on. Hopefully they get fully investigated and after payback millions.

9 de janeiro de 2026
Avaliação não solicitada
logotipo da 118businessdirectory

Resposta da 118businessdirectory

Dear Emergency Plumbing Bristol

Thank you for sharing your concerns.

Please send us the relevant details, and we will process it promptly.

If you need further assistance, feel free to contact us at team@118businessdirectory.co.uk. We appreciate your feedback and are here to help.

Kindest Regards
118 Business Directory
Customer Service Team

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