1 star Felt misled — £1 "verification" turns into a hidden continuous payment I signed up for a directory listing and was told I'd need to pay £1 to verify I'm a real person, and that this w... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
1 star Felt misled — £1 "verification" turns into a hidden continuous payment I signed up for a directory listing and was told I'd need to pay £1 to verify I'm a real person, and that this w... Ver mais
A empresa respondeu
Really really good customer service will 100% be coming back to them we don’t have enough good customer service provided anymore but throughly felt at ease
Brilliant service from the Customer Service team - particularly Joshua O. Every question was quickly answered. And all actions were followed up at speed with great comms. Really impressive.
Absolutely fantastic experience! The food arrived hot, fresh, and earlier than expected. Everything was cooked perfectly and packed with flavour. The portions were generous, and the presentation was e... Ver mais
118 Business Directory are a team of tenacious and passionate Designers, Content Writers and most importantly SEO Experts. We focus on helping businesses get seen by more potential customers by optimising their business listing and website to climb the ranks of Google. We offer Free and Premium Business Listings as well as Starter and Prime SEO packages.
Elizabeth House, 54-58 High St,, HA8 7EJ, Edgware, Reino Unido
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 92% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
absolutely delicious food every time we order from it. really attentive with diverse when it comes to dietary requirements as well.delivery is really quick and it’s easy to order.
I have consistently found 118 to be an invaluable partner. Beyond providing excellent support with our company listing, they have gone above and beyond by assisting with malware issues and technical vulnerabilities I otherwise wouldn't have identified. A special thanks to Joshua, whose expertise and helpfulness have been outstanding throughout the process."
AVOID THIS COMPANY! IT USES SCAM PRACTICES
I posted a 'free listing' and was asked to pay £1 for verification, described as 'verifying you are human'. They promised to refund the £1, which they did. They sent me a few emails asking me to upgrade my account, which I did not. All the emails from them confirmed 'You are currently on the FREE BUSINESS LISTING plan.' However, yesterday I noticed they took £12 from my account without authorisation! They also keep my bank card details on their website with no option to remove them. I contacted my bank to report them. BEWARE, THIS COMPANY HAS BAD BUSINESS PRACTICES WHICH ARE ILLEGAL.

Resposta da 118businessdirectory
Very good 👍 the customer service is very fantastic
SCAM -
These people reel you in with a 'free listing' making you pay a £1 verification, to 'verify you are human' promising it would be refunded, still not seen that money return.
But this is clearly just a scam to gain card details, because I then received an email saying I was now signed up to their Prime account and would be charged £10 per month.
Cancelled my card with the bank so hopefully won't be charged, but BEWARE of the SCAMMERS.

Resposta da 118businessdirectory
The experience was great, really helpful customer service, and the company are great at putting their customers first
Always helpful
And friendly
Nothing is too much trouble for them
It is a good company they will
Be honest with you if you can’t get what you want they will tell you
They were great and very helpful
*Updated 20 hours later - I received my £12 refund 😀and several emails asking me to confirm I have received it.
*Updated - I have not received any refund *Latest reply from team@118wescamyou: - As it seems you were unaware of having selected the Prime Membership plan a refund is issued. Please confirm upon receiving it.
**118 Business Directory – Be Cautious**
*Original complaint -
I was asked to provide my card details to “verify” my listing with a £1 refundable charge. Instead, I was later charged £12 without clearly consenting to any subscription, and the refund was never processed.
Despite several emails raising my concerns, they have not properly acknowledged the issue or taken action to resolve it.
If this happens to you, contact your bank immediately, request a chargeback, and consider reporting it to Action Fraud.
Very disappointing experience.

Resposta da 118businessdirectory
It was the ease of ordering and the extensive variety of choice and when ordering let's say mcdonalds on just eat you get free nuggets just for ordering from just eat which is a nice little bonus so yes just eat for me.
Good variety and keep track of food delivery
Amazing service and always very helpful. Love this company!
They offer you a ‘free business’ listing and say you need to verify yourself by paying £1. Promise it’ll be refunded but I’ve still not received a refund . THEN they’ve sneakily signed you up to their premium service and use said bank details to charge you £12 a week later

Resposta da 118businessdirectory
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