18montrose Avaliações 329

Entered draw for Yeezy slides was told order was cancelled. When I asked about refund was told my money was pending still not received funds back 🤔

Entered the LG II SPZL and was not informed of the result. Upon checking the status it shows cancelled. Now the refund is still not in yet. Totally disappointed as they are the only website that delays the refund.

Awful customer service. Entered raffle for Yeezy slide in onyx and received no confrontation whether I was successful or not which seems to be a problem many people are facing using 18Montrose. Webchat Akron live chat both awful

I have had excellent customer service from 18 Montrose. Really quick and helpful communication from Ben and order arrived faster than expected.

Entered for the yeezy slides and haven’t received any emails if I have won or lost the raffle.

Same as others I entered the draw for the LG spezials and I yet not heard anything. It ended a couple days ago. Didn’t even get an email confirming my entry or anything just took the money from my account like everyone else who entered.

Live Chat confirmed I didn’t win so please get my refund back ASAP!

Really wish I’d visited here prior to entering. Looks like a shambles!

I've entered the draws for the LG spezials and I yet not heard anything. It ended a couple days ago. When do we get contacted about winning or losing and what about the pending payment. Getting concerned as you have alot more negative reviews then positive on your raffle draws.

10日以内で日本に届いた。早くて素晴らしい。
商品も間違いなく届いた。

first time and well happy

i order 5 pairs of trainers in the sales and got them the next day all correct love them all

didnt get a confirm email but got the dpd tracking

think people so post reviews when they get a good service as well as bad

will use a gain

cheers terry

The most expensive delivery charges I have ever seen online. £6.99 for standard delivery with DPD.

And if you need to return something then they charge £3.99!!!

Absolutely never again.

Store is lovely though, online is a NO!

A friend recommended 18 Montrose to me . I ordered a pair of adidas Stan Smiths in the sale - am very happy with purchase .
Delivery cost was a little pricey and I even paid a little extra for next day but otherwise great first experience with 18 Montrose .

Didn't refund original postage (stated in your terms that you would) then repeatedly ignored me and lied to me about it. They have finally sent me a link to their actual terms and conditions that still says the original postage should be refunded and proves your staff were lying the whole time! Ridiculous

it's been almost a week since i placed my order and until now still haven't receive any email confirmation regarding with my order.

First class service, ordered yesterday about 4pm & received around 3pm today.
Would definitely shop with 18 Montrose again in the future.

After placing an order 9days ago no email, no info about order status. Just in Profile you can see info - still awaiting courier pick up. And its for 9 days now. Also no proper costumer service by email. Despite this and after a lot of emails - they sent tracking number. Everything is valid, but be patient.

As you can see below, they claim to have contacted me but I have heard nothing. I just want my money back. Avoid avoid avoid

Absolutely rubbish customer service, no confirmation email on the Yeezy foam runner raffle, took the money though! I just need my refund, but not using this ever again!

Terrible service!
I did entered Foam runner raffle and no email saying that I won or lost the raffle!
Where is my money if I didn’t win?
U just taking money from people and just scam people?
NEVER COME BACK ANYMORE .

Hi I’ve entered the Yeezy Foam runner draw and still haven’t received a refund or a email saying if I have won or lost as its still processing please fix your system

After read all the negative comments was a bit dubious . But ordered and not a problem.