200 Degrees Coffee Roasters Avaliações 594

O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

The coffee and cake were really nice, but the cleanliness of the cutlery and crockery wasn't. Both knives my husband and I had dried on food stuck on them, so we got them replaced. The tea cup was di... Ver mais

Avaliado com 5 de um total de 5 estrelas

Recently attended the Beginners course at Manchester. Went in with absolutely zero knowledge, not even been close enough to touch an espresso machine before. Our trainer was super friendly,... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I'd like to thank all the baristas, especially one of them named Elena that always makes sure to provide brill and accurate service to customers. She's a lovely lady who's got it going on and ready to... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great coffee and great staff. Just completed a Beginners Barista course run by the wonderful Aimee. Absolutely fantastic experience. I learned lots and would highly recommend to those new to the world... Ver mais

Detalhes da empresa

  1. Torrefação de Café
  2. Loja de Café
  3. Venda de Café
  4. Atacadista de Café

Sobre 200 Degrees Coffee Roasters

Escrito pela empresa

Coffee Pods Coffee Beans Subscriptions Barista Schools Gift Vouchers

About 200 Degrees

Some time, many years ago, two bar owners wanted to serve the best possible cup of coffee to their customers. Thus began a search, that started a journey, which became an obsession, and lead to three men being alone in the corner of a garage (with a coffee roaster) until finally, in 2012, they created 200 Degrees Coffee and decided to show it to the world, starting with Nottingham.

Like lots of people, we are passionate about coffee and whilst we're sure there are more important things in life, we just can't think of any.

We spend all day roasting, making, drinking and talking about ‘coffee coffee coffee coffee’ but we also understand that the perfect cup of coffee is not just about taste or even about what’s in the cup, it’s about doing everything the right way.

Our Mission

We aim to be a company with high standards in everything we do and that applies to our coffee, our shops, our service and the way we treat people, including our suppliers.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

594 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 63% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

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Avaliado com 5 de um total de 5 estrelas

Excellent customer care

The first shipment arrived damaged in transit; however, 200 degrees sent a replacement immediately upon notification - excellent service Thank you.
And great coffee to boot! What can't you like?

31 de julho de 2024
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Resposta de 200 Degrees Coffee Roasters

Hello Drew, Thanks for your review. Its great to hear about the customer service and support you have received from the team! We are always here to help, if you ever need😁👏

Avaliado com 5 de um total de 5 estrelas

Delivered on time.

Delivered on time.

8 de agosto de 2024
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Resposta de 200 Degrees Coffee Roasters

HI Denise, thanks for your review. Its great to hear you received your coffee in a timely manner☕

Avaliado com 5 de um total de 5 estrelas

Great service

This company has great service because the staff are very well trained and super friendly

7 de agosto de 2024
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Resposta de 200 Degrees Coffee Roasters

HI David, Thanks for your lovely review. We take great pride in our customer service, Its great to hear you enjoy your experiences with us👏

Avaliado com 5 de um total de 5 estrelas

Coffee beans

Good service

5 de agosto de 2024
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Resposta de 200 Degrees Coffee Roasters

Thanks for the review! We are always here to help if you ever need😁

Avaliado com 1 de um total de 5 estrelas

Too long to to be delivered

The only reason I’m giving it 1 star is due to the amount of time it is taking to get delivered. I placed the order on Sunday and it is scheduled to arrive on Friday, I only live 25 miles away from Nottingham.
I love the coffee which I ran out of on Tuesday and would of expected it on Wednesday.

5 de agosto de 2024
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Resposta de 200 Degrees Coffee Roasters

Hello, thanks for your review Mark. We will certainly pass your feedback onto the delivery company. unfortunately we don't have control over delivery company's delays/Backlogs of post.

Avaliado com 3 de um total de 5 estrelas

No second chance to make a first impression.

My first order with 200 degrees. The initial experience was positive, good communication, delivery with Yodel was faultless. However, not everything I bought was in the package. I got an apology, and the missing item was dispatched promptly.
I'm especially concerned that if this had been a gift the error might not have been discovered.

29 de julho de 2024
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Resposta de 200 Degrees Coffee Roasters

Hello Rob, thanks for your review. We are sorry to hear that not everything was included with your initial delivery. I am pleased to hear how the team got this sorted for you swiftly! Of course if you need any further help, don't hesitate to reach out!

Avaliado com 1 de um total de 5 estrelas

Food came out at 09.10 and my latte…

Food came out at 09.10 and my latte came out at 09.25. Latte was cold, this is my first bad experience with this company but I’m writing this because of the way I was treated by the barista. The date is 27/07/24 at York outlet. NOT HAPPY

27 de julho de 2024
Avaliação não solicitada
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Resposta de 200 Degrees Coffee Roasters

Hello Steven, would you mind reaching out to us at app@200degs.com to discuss this review further and get this resolved, thank you in advance.

Avaliado com 5 de um total de 5 estrelas

Cold Brew Kit

Cold Brew Kit

Ordered kit and ground coffee. Speedy delivery, well packed, easy to follow instructions. Makes great cold brew coffee.

11 de julho de 2024
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Resposta de 200 Degrees Coffee Roasters

Hi Martin, Its great to hear how much you are enjoying using your new Cold brew kit👏

Avaliado com 5 de um total de 5 estrelas

Love this company and their coffee

Love this company and their coffee! I order the beans and grind them myself each day and the smell and taste are divine! So fresh, each monthly batch roasted just before delivery. I think that's what makes it taste so good!. I've only ever had one hiccup with an order and I got an instant response and fantastic customer service - truly above and beyond...so as you've probably guessed,Yes! I would highly recommend the coffee and Company. Thanks guys( and gals) keep up the great work it's much appreciated.

10 de junho de 2024
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Resposta de 200 Degrees Coffee Roasters

HI Chris, thanks for your review and feedback! Its great to hear how much you are enjoying the freshly roasted coffee beans. We are always here if you need any help👏☕

Avaliado com 5 de um total de 5 estrelas

Very Professional staff and 100% fine…

Very Professional staff and 100% fine coffee and I love the Ambiance.

5 de julho de 2024
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Resposta de 200 Degrees Coffee Roasters

Hello Aaqib, thanks for your review. Its great to hear you enjoyed all aspects of your visit with us👏 We hope to see you again soon☕

Avaliado com 5 de um total de 5 estrelas

excellent detailed technical know-how

Who knew the world of coffee was so much more technical than you though possible? The barista course was everything I hoped - being both factual and hands-on in the right amount. I've learnt so much more about the process from fruit to cup. I've a new appreciation of the skill needed to make a great drink. My home barista journey has now officially started.

2 de junho de 2024
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Resposta de 200 Degrees Coffee Roasters

Hello, thank you for your review! Its amazing to hear how much you enjoyed taking part in the barista school. don't forget to utilise your 25% discount code you received at your barista class for great savings either in store or online 👏😁

Avaliado com 5 de um total de 5 estrelas

Bwrista for beginners

Rais the trainer, was brilliant ,patient understanding, knows the profession, certificate brilliant ,needs names in calligraphy, you should provide a 11.00 break cake ,so I had to pay for them £17.50 for 10 can't you afford £1.75 each ,if you book further course 10% allowance. Classroom ambience good , and a simple multiple question sheet or team quiz to confirm understanding

11 de julho de 2024
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Resposta de 200 Degrees Coffee Roasters

Hello Tim, thanks for your review! Its great to hear how much you enjoyed taking part in the barista school! We hope to see you again soon👏

Avaliado com 5 de um total de 5 estrelas

Always excellent coffee and always…

Always excellent coffee and always excellent customer service.

1 de julho de 2024
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Resposta de 200 Degrees Coffee Roasters

Thank you for the review Josh! We are pleased to hear you have enjoyed the service provided, we are always here to help if you ever need it👌

Avaliado com 5 de um total de 5 estrelas

Fantastic service, fabulous coffee

Fantastic service, fabulous coffee. Simples 👍🏻

8 de julho de 2024
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Resposta de 200 Degrees Coffee Roasters

Thanks for the review! We are always here to help if you need it🙌

Avaliado com 1 de um total de 5 estrelas

No way.

It would help us to respond to your question if we'd actually received the product that we ordered.
This email was sent at 0939 on 11 July and at this moment 1810 on 12 July our order has NOT YET been delivered. Where is it.

8 de julho de 2024
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Resposta de 200 Degrees Coffee Roasters

Hello, thanks for reaching out to the orders team, I have had confirmation this is now delivered for you. Thank you.

Avaliado com 5 de um total de 5 estrelas

Ground Coffee Beans

Price was reasonable,quality of product and packaging & delivery times were good.

8 de julho de 2024
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Resposta de 200 Degrees Coffee Roasters

Hi Robert, thanks for the review! We are glad to hear you got your coffee in a timely manor👏👏

Avaliado com 5 de um total de 5 estrelas

My subscription…..

My subscription delivery always arrives on time and I receive notifications when the payment is processed, then again when it has been dispatched. Great service 😁

9 de julho de 2024
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Resposta de 200 Degrees Coffee Roasters

Hello Di, Its great to hear how much you are enjoying your subscription with us! nothing beats a proper cup of fresh coffee☕👏

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