2Bookaholiday Avaliações 62

We booked and everything seemed ok and I received an invoice with a refer a friend for £50 foot note must be a separate booking 48 hours after first one.
So after promoting this deal to friends and family a week later a family member booked to come with us, but guess what it has to be a different destination not just a separate booking 48hrs later.
Not sure why it makes any difference as I've brought a new booking to this company.
Makes me feel they are a little dishonest so wouldn't trust them to sort any other issues fairly.
So many good travel companies out there desperate to impress, use them instead!
Give this a wide berth, not worth the potential headaches you'll probably get.

Amazing service throughout and also through difficult times where we had to move our holiday 5 times because of restrictions and flight changes. Everyone was so helpful in making a holiday happen. Thank you so much to the team. We just got back and had the best holiday at IKOS everything was perfect. Will use agent all the time now thanks again.

Do not use this travel agent during covid! I used this company to book a hotel in Greece, when I had to cancel because we aren’t allowed to travel because of the law during of Covid they refused to refund my deposit. I received a call from a woman who was actually chasing me for payment and was extremely rude said the hotel is still open and I should pay an additional cancellation fee. It came as no surprise that the Internet is full of negative reviews about this company, one person said this woman reduced her to tears. They is a small company so there’s no one to complain to. This woman should consider a career change to an non customer facing environment at one point when I asked her who her manager was she just cut me off.

We have used 2Bookaholiday/Aegean Holidays regularly for our Greek holidays and they have always provided us with quality hotels at competitive prices and efficient service. During this last year they have managed to refund all our cancelled holidays with the minimum of fuss, We are both grateful and impressed by their service and will contnue to book our holidays with them in future.

Don't waste your time. Spent the best part of an hour talking to my brother on the phone arranging a booking for 12 people (names/DOB etc). We had a great price of £1977.56. However once you hit the *one last step* button the holiday went up to £3478.38. No explanation, no reason. No changes. Absolutely ridiculous. Waste of time. If I could attach the picture I would. My brother attempted the form too and exact same result. Absolute joke

EDIT: Resolved issue for us to help book the holiday. Thanks

The worst experience I have ever had with any travel agent! Do not believe anything you read on their website about price promise guarantee etc. One particular part of our multi-trip holiday was triple - yes triple - the cost if we had just booked directly with the hotel ourselves! Ended up paying £1600 instead of £500 for a 3 night stay at a particular hotel! Many of our pre booked and prepaid transfers did not turn up at all! It has taken over 9 weeks to try and claim some of our transfer money back. Honestly, do not risk your holiday or mo why on this company. Massively disappointed!

We booked our two part holiday in Egypt through 2Bookaholiday (1 week hotel, 1 week Nile Cruise)

Sadly for us, they misrepresented the Hotel's 'all-inclusive' drinks package.

We received a list of what the package included, and it was mostly spirits and cocktails. We prefer wine in the evenings so we contacted the agent who conferred with his boss, and then told us "the list is just indicative, and you will be able to drink wine in the evening".

In reality, the bar had no wine to serve, package or no package. It also turned out that the wines offered in the main restaurant at mealtimes were the most unpalatable, watery wines, we've ever tasted (all served at room temperature), so as often as not, we ended up buying bottles of wine at 300 Egyptian pounds (about 13 UKP) a bottle.

So when we got back, we suggested to 2Bookaholiday that since the 'all-inclusive' drinks package was useless to us, they refund the cost, but they refused.

I've given them a few more weeks to relent, but they haven't, hence this somewhat angry review.

Always book my holidays through 2bookaholiday the staff are very helpful and always help me find a great hotel ...

Great company, we use them most years and will continue to do so, personal touch when it comes to holidays and great staff too. Would highly Recommend.

Always been very professional when speaking to them! Very fast acting & helps with anything possible to make sure you have the BEST holiday! Recommend to anyone.

Amazing company. We always book through 2bookaholiday as they are very thorough with your booking and ensure you have all the information for your trip. In a number of cases the employees have been to the hotels and therefore have a first hand view. Knowledgable, polite and helpful staff.
Will definitely be booking through this agent again.

We have booked numerous holidays now with 2bookaholiday and each one has been great. Micheal Larkin looks after us each time and gives us the best service we could ask for, often it takes 4 or 5 quotes before we find the right one but there's never any issue with requesting a quote and always goes the extra mile to pull everything together. Booking on the phone is simple, paying by bank transfer always works for us, we get a polite reminder when payments are due.
I've recommended Michael to family and Friends, we wouldn't go anywhere else.

Found the staff very helpful and gave great guidance on choosing a hotel. We had an amazing holiday and will be sure to use them for our next trip away.

I was called to settle my balance and was confronted with the most rude, arrogant, woman. She would not listen, spoke over you constantly and reduced me to tears. She said she was going to cancel my holiday that I have booked months ago. Please book with someone else as this company is terrible at treating their customers

(1) We were a group of ten friends who traveled to Egypt for 14 nights..7 nights.Hotel stay(Royal star Beach Resort) and 7 nights River Nile cruise. (Ms Nile Ruby). Dates 27/9/2018 to 11/10/2018.
On the last day of our check out one of our member left her bracelet in the room by mistake and when she and her room partner came back after breakfast the bracelet was missing. A Staff member meanwhile in their absent entered into the room and dropped two bottles of water. This was not even ordered. The incedent was reported to the hotel Manager. They refused to even take a note of it and were not helpful. We could'nt do anything as we had very little time left to catch transport to airport.
(2)On the M/s Nile Ruby one of the Video Master working for the Ship captured all our tour videos.We paid £25/- for the USB. On arriving london only one video was recorded and rest of the tour videos were missing. Can some one in the management look into this and sort this issue. We wrote this review on Broadway Travel. They asked me to write on the 2book a holiday who acted as our agent.

I decided to go away with my partner after he had booked a family room for him and his 2 children. When I wanted to join the holiday I was told that I would have to pay for an entirely new room. I was quoted a price of £400. Whilst I was considering what to do the manager went on holiday and we were not able to contact her. When she returned I had to pay £540 because the price of the room had gone up.
Once I arrived in Morrocco I asked the human relations lady at the lovely hotel why I had paid for an entire room, as there was more than enough room for me in my partner's room. She said that I should not have paid for an entire room and that people join people who are already staying at the hotel all of the time. I should have just paid an all-inclusive rate to eat the food etc.