2cholidays Avaliações 

1.879
•
O TrustScore é 4.5 de um total de 5

4,6

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Lovely caravan in a great location Really enjoyed our stay at 42 Kittiwake. The caravan was clean, comfortable and well-equipped with everything we needed. Easy to find and situated in a lovely,... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We really enjoyed our lovely break to Lowestoft after winning one of the competitions. I never win anything so it was amazing to win. The caravan was so clean and had everything we needed for our ge... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

What a fantastic gem of a company,brilliant accomodation,helpful staff, called them to book the late departure with no quibbles.faultless to a tee..cannot wait to stay with them again!

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

This caravan was so basic we left before our time, there was no privicy no blinds or nets for the windows, every where was cramped and uncomfortable with little or no storage, not a very nice stay.

A empresa respondeu

Detalhes da empresa

  1. Serviço de hospedagem nas férias

Escrito pela empresa

A small friendly lettings company renting a mixture of over 650 caravans, lodges cottages and chalets. We are a great team offering full support for our guests. As owners ourselves, we understand the difficulties and pressures that are involved. 2cHolidays provides a service where all the worry, pressure and time is dealt with on your behalf. We pride ourselves on offering an efficient, reliable and friendly service to our owners, along with a proactive marketing strategy to ensure we maximise your earning potential. We also provide owners with their own login to the booking calendar, which allows them complete access to book their own time in their property.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 86% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(1.879)

230 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 2 de um total de 5 estrelas

This caravan was so basic

This caravan was so basic we left before our time, there was no privicy no blinds or nets for the windows, every where was cramped and uncomfortable with little or no storage, not a very nice stay.

25 de setembro de 2026
Avaliação não solicitada
logotipo da 2cholidays

Resposta da 2cholidays

Hi John

We're sorry that the holiday home didn't meet your expectations and that you chose to leave earlier than planned. Unfortunately, we don't have enough information about your booking to investigate your concerns further.

We offer a wide range of holiday homes across different grades and price points to suit a variety of preferences and budgets. While static caravans are built to standard designs, their layouts and sizes can vary depending on the model and age. Older static caravans are generally more compact than lodges, but their design makes practical use of the available space, which is part of the traditional caravan holiday experience.

We're sorry this particular accommodation wasn't right for you, but hope it won't deter you from booking with us again. Our team would be more than happy to recommend alternative properties that may be better suited to your holiday needs.

Kind regards,
The 2cHolidays Team

Avaliado com 5 de um total de 5 estrelas

We had a wonderful holiday at Walton On…

We had a wonderful holiday at Walton On Nase the park was so clean and friendly. The caravan was a bit basic but we had a great time and it was as so nice to be able to take the dog who was made very welcome.

19 de setembro de 2026
Avaliação não solicitada
logotipo da 2cholidays

Resposta da 2cholidays

Hi Joy

Thank you for your lovely review. We're so pleased you had a wonderful holiday and enjoyed your time away.

We really appreciate you choosing 2cHolidays and hope to welcome you, and your little dog, back for another break in the future.

Kind regards,
The 2cHolidays Team

Avaliado com 5 de um total de 5 estrelas

We stayed for 5 nights absolutely…

We stayed for 5 nights absolutely beautiful. View of the sea so clean and tidy. Shop well stocked club house fair only because we had dog and only had a small area inside to eat. But food and drink good.
Will book again stunning.
Thanks

21 de setembro de 2026
Avaliação não solicitada
logotipo da 2cholidays

Resposta da 2cholidays

Hi Ruth
Thank you for your lovely 5* review. We're delighted you had such a fantastic break. It's wonderful to know you're planning to book with us again, and we look forward to helping you, and your little dog, find another great holiday.

Kind regards,
The 2cHolidays Team

Avaliado com 5 de um total de 5 estrelas

Cannot recommend enough!

What a fantastic gem of a company,brilliant accomodation,helpful staff, called them to book the late departure with no quibbles.faultless to a tee..cannot wait to stay with them again!

25 de setembro de 2026
Avaliação não solicitada
logotipo da 2cholidays

Resposta da 2cholidays

Hi Mark
Thank you for your fantastic review and recommendation. It's always lovely to receive such positive feedback about our team, and we'll be sure to share your kind words with them.

We really appreciate you choosing 2cHolidays and are so pleased you're already looking forward to another break with us!

Kind regards,
The 2cHolidays Team

Avaliado com 5 de um total de 5 estrelas

We really enjoyed our lovely break to…

We really enjoyed our lovely break to Lowestoft after winning one of the competitions. I never win anything so it was amazing to win. The caravan was so clean and had everything we needed for our getaway! (Including a Washing machine- which we didnt need but useful to have.)

Thank you very much 😊

25 de setembro de 2026
Avaliação não solicitada
logotipo da 2cholidays

Resposta da 2cholidays

Hi
Thank you for your lovely 5* review. We're so pleased you enjoyed your competition prize and had such a great break away!

It's always wonderful to hear from our competition winners, and we're delighted we could give you something special to look forward to.

We hope this will be the first of many holidays with 2cHolidays!

Kind regards,
The 2cHolidays Team

Avaliado com 5 de um total de 5 estrelas

Lovely caravan in a great location

Lovely caravan in a great location
Really enjoyed our stay at 42 Kittiwake. The caravan was clean, comfortable and well-equipped with everything we needed. Easy to find and situated in a lovely, quiet spot on the park, making it ideal for a relaxing break.

Great location for accessing the local shops and facilities in Scratby, and a perfect base for exploring the surrounding area. We enjoyed visiting California Cliffs beach, Hemsby, Caister, Great Yarmouth and further afield to Potter Heigham, Acle and Horning.

A lovely place to stay, with plenty to see and do nearby. Would happily recommend!

21 de setembro de 2026
Avaliação não solicitada
logotipo da 2cholidays

Resposta da 2cholidays

Hi Nick

Thank you for your lovely review and recommendation. We're delighted you had such a relaxing break and made the most of the beautiful Norfolk coastline and surrounding areas.

It's wonderful to know the holiday home provided a great base for your adventures. We really appreciate you choosing 2cHolidays and hope to welcome you back for another holiday in the future!

Kind regards,
The 2cHolidays Team

Avaliado com 3 de um total de 5 estrelas

Issues on Arrival and Disappointing Complaint Resolution a caravan at for family…

We booked Steeple Bay 10c through 2cHolidays for family attending our wedding. Unfortunately, on arrival they found food left in the oven, an unemptied kitchen bin, a detached bathroom light fitting, a loose stair rail and stained seating, which was disappointing and suggested the property had not been checked thoroughly before their stay.

For a four-night stay costing over £500, we expected the property to be better prepared for guests.

After the holiday, I raised these concerns with 2cHolidays. While they responded professionally, investigated the issues and acknowledged some of the concerns, they declined to offer any financial compensation because the problems had not been reported during the stay. The only goodwill gesture offered was a future booking discount together with complimentary early check-in and late check-out.

I appreciate the time taken to investigate the complaint, but I was disappointed that issues present on arrival were not recognised with compensation for the stay itself. There is room for improvement in both pre-arrival property checks and complaint handling.

20 de agosto de 2026
Avaliação não solicitada
logotipo da 2cholidays

Resposta da 2cholidays

Hi Tina

We were genuinely sorry to hear that there were aspects of the property your family were unhappy with, and the feedback provided following their stay was extremely valuable to us.We only wish these concerns had been brought to our attention while your family were still at the property, as this would have given us the opportunity to put things right for them at the time. Nevertheless, the points raised afterwards were investigated and followed up with the relevant teams.

Not every complaint will result in a financial payment, particularly where we have not been given the opportunity to resolve concerns during the holiday. However, that does not mean the feedback is any less important or is simply dismissed. In this instance, we felt that providing goodwill benefits towards a future stay offered something of greater value to you and the owner, while also ensuring the feedback was used constructively to help the property owner maintain the standards expected.

We appreciate your acknowledgement that your complaint was handled professionally, and we hope the actions taken following your feedback, together with the goodwill offered, demonstrate that your concerns were taken seriously.
Kind regards
The 2cHolidays Team

Avaliado com 5 de um total de 5 estrelas

I have been guided all the way through…

I have been guided all the way through the process. I am under a lot of pressure to get my place rented as I have an urgent family matter to attend to in Thailand. I have had a thousand and one things to do and the team has been great in steering me and have been very patient. Thanks, look forward to working together.

2 de outubro de 2026
Avaliação não solicitada
logotipo da 2cholidays

Resposta da 2cholidays

Hi Gareth

Thank you for your kind review

We know there can be a lot to organise when getting a holiday home ready for guests, so it’s great to know you’ve felt supported by our team. We’re delighted to have you on board and look forward to a successful partnership together.

Wishing you and your family all the very best.

Kind regards,
The 2cHolidays Team

Avaliado com 5 de um total de 5 estrelas

Holiday

I have used 2c holidays a few times now and always had a good experience, good communication and prompt service

12 de setembro de 2026
Avaliação não solicitada
logotipo da 2cholidays

Resposta da 2cholidays

Hi Hazel
Thank you for your review and for continuing to choose 2cHolidays. We really appreciate your ongoing support and are delighted to have you as a returning guest.
If you haven’t received it already, keep an eye out for your £50 returning guest voucher. Don’t forget, every completed stay also takes you another step closer to your free Loyalty Stay after 10 completed stays!
Kind regards,
The 2cHolidays Team

Avaliado com 5 de um total de 5 estrelas

Cottage was lovely and cosy

Cottage was lovely and cosy, a real home from home. Beautifully furnished. Great location and the staff were really helpful and prompt with responses and providing the answers to my queries.

18 de setembro de 2026
Avaliação não solicitada
logotipo da 2cholidays

Resposta da 2cholidays

Hi Karen
Thank you for your 5* review. It’s great to know you had such a positive experience with both the property and our team.
We really appreciate you choosing 2cHolidays and hope we can help you plan another break in the future.
Kind regards,
The 2cHolidays Team

Avaliado com 5 de um total de 5 estrelas

Lovely caravan on a great park

Lovely caravan on a great park , perfect for us , clean and tidy , quiet and wildlife wandering around like ducks rabbits and hares and was just a short walk to the beach and town.
The caravan had everything you could possibly need and was clean and comfortable, the beds were super comfy , all in all we had the perfect break away

11 de setembro de 2026
Avaliação não solicitada
logotipo da 2cholidays

Resposta da 2cholidays

Hi Catherine
Thank you for your 5* review. It sounds like you had a fantastic break and really made the most of everything the location has to offer.
We’re delighted you chose 2cHolidays for your time away and hope we can welcome you back for another break in the future.
Kind regards,
The 2cHolidays Team

Avaliado com 5 de um total de 5 estrelas

Booking for Manor Park Hunstanton site

Returned from a 2 night stay at Manor Park in Hunstanton and this is our 3rd time booking with 2cHolidays.
Staff friendly when called to check a booking. Site is clean and located close to the beach. Never had a problem and would definitely recommend them.

28 de agosto de 2026
Avaliação não solicitada
logotipo da 2cholidays

Resposta da 2cholidays

Thank you for your 5* review and, most importantly, for continuing to choose 2cHolidays. We really appreciate your support as a returning guest.
If you haven’t received it already, keep an eye out for your £50 returning guest voucher. With three stays already completed, you’re also another step closer to your free Loyalty Stay after 10 completed stays!
Kind regards,
The 2cHolidays Team

Avaliado com 5 de um total de 5 estrelas

Good service from Alushe at the office.

Usually speak to Alisha when calling to book or enquire about availability and prices.
She is always so helpful with me, and my sometimes repetitive questions.
We get loyalty discounts and offers for repeat bookings, and love the Azure seas site at Corton where we stay regularly on long weekend and midweek breaks.

28 de setembro de 2026
Avaliação não solicitada
logotipo da 2cholidays

Resposta da 2cholidays

Hi David,
Thank you for your 5* review, for continuing to choose 2cHolidays, and for your kind words regarding the level of service you received from Alisha. We’ll make sure your comments are passed on to her.
We really appreciate your loyalty and look forward to helping with many more breaks in the future. Don’t forget, every completed stay takes you another step closer to your free Loyalty Stay!
Kind regards,
The 2cHolidays Team

Avaliado com 5 de um total de 5 estrelas

Always great

I've booked with 2C now probably 10+ times, they always make everything so easy & offer competitive rates. Flexible booking options and friendly, efficient team if ever you need to contact them. I will definitely continue to book with them 2/3 times a y ear.

3 de setembro de 2026
Avaliação não solicitada
logotipo da 2cholidays

Resposta da 2cholidays

Hi Tom
Thank you for your 5* review and for continuing to choose 2cHolidays.
As you’ve now booked with us 10+ times, don’t forget about our Loyalty Stay, where guests receive a free 3 or 4 night break after 10 completed stays.
We look forward to helping you with many more breaks in the future.
Kind regards,
The 2cHolidays Team

Avaliado com 5 de um total de 5 estrelas

Every thing was perfect plus the…

Every thing was perfect plus the weather helped

15 de setembro de 2026
Avaliação não solicitada
logotipo da 2cholidays

Resposta da 2cholidays

Thank you for your 5* review. We’re delighted you had such a great break, and some good weather always makes a holiday even better!
We really appreciate you choosing 2cHolidays and hope to welcome you back again in the future.
Kind regards,
The 2cHolidays Team

Avaliado com 5 de um total de 5 estrelas

Seamless booking

Seamless booking - and great communication

11 de setembro de 2026
Avaliação não solicitada
logotipo da 2cholidays

Resposta da 2cholidays

Hi Mandy
Thank you for your 5* review. We’re so pleased you had a great time away, and some good weather is always a bonus!
We really appreciate you choosing 2cHolidays and hope to welcome you back again soon.
Kind regards,
The 2cHolidays Team

Avaliado com 5 de um total de 5 estrelas

Good communication

Good communication, everything was easy. Great location A+

12 de setembro de 2026
Avaliação não solicitada
logotipo da 2cholidays

Resposta da 2cholidays

Hi Glyn
Thank you for your 5* review. We really appreciate you feedback and we are delighted you had such a positive experience.
We hope to help you plan another break with us in the future.
Kind regards,
The 2cHolidays Team

Avaliado com 5 de um total de 5 estrelas

Friendly helpful company

This is solely a review of 2c holidays rather than the actual accommodation.The company was great.Booking was easy.They kept us informed about derails of our holiday and what to expect.They answered any queries quickly and concisely and it was so nice to straight away talk to a real person.The caravan we chose did have a few issues in that it was a bit tired and provided only one cooking tray that was in a poor unusable state from previous use.We reported the issues and 2c answered immediately and advised they would pass issues onto the owner.

15 de setembro de 2026
Avaliação não solicitada
logotipo da 2cholidays

Resposta da 2cholidays

Hi Tom
Thank you for your review and for choosing 2cHolidays. We really appreciate your kind comments about our team and the service you received throughout your booking.
Thank you also for bringing the property concerns to our attention during your stay. As promised, your feedback was passed on to the owner for the appropriate follow-up.
We hope we can help you with another break in the future.
Kind regards,
The 2cHolidays Team

Avaliado com 1 de um total de 5 estrelas

We decided to rent our holiday home…

We decided to rent our holiday home through 2C and it was the worst decision we have ever made,
the damaged caused was so upsetting. They gave compensation to guests from your earnings at ridiculous
amounts with no consultation for silly things. You have no idea how much you are earning until the statement
is released 3 times a year. You are given potential rental prices that look great, but then they give reductions and
discounts out to guests. This means that your property is being rented at very low per night costs.
We said dogs were not allowd but there was evidence that they had been staying, this was also confirmed by our neighbours.
There is no point in contacting them with your concerns as they are not interested.
Everything is in favour of the guest and deducted from your earnings if things go wrong. Please think twice before
renting through this company if you value your holiday home and how it is going to be treated.

22 de setembro de 2026
Avaliação não solicitada
logotipo da 2cholidays

Resposta da 2cholidays

Hi Anton,

Thank you for taking the time to leave a review.

We have looked into this carefully, but unfortunately we cannot identify an owner or account under the name Anton Bridges. We appreciate that the review may have been left by a partner or family member of an owner; however, without being able to identify the property concerned, we are unable to comment on any individual circumstances.

We would, however, like to clarify some of the more general points raised, as we feel the review could give prospective owners a misleading impression of how our service operates.

Our owner payment schedule is clearly set out from the outset, and statements and payments are made three times per year. This is therefore not something that owners discover after joining us.

Similarly, our rental price guide is provided and agreed before an owner signs their rental agreement. We do not simply deviate from those agreed prices. Any applicable discounts and the way in which bookings, maintenance and other costs are managed are governed by the terms agreed with the owner when they choose to rent their property through us.

We take the care of the privately owned holiday homes entrusted to us extremely seriously. With hundreds of properties under our management, we have established processes for cleaning, maintenance and guest support, and we will always work hard to ensure owners' properties are well looked after. Where maintenance is required, this is arranged in accordance with the terms of the rental agreement.

We are naturally disappointed to read the suggestion that there is "no point" in owners contacting us with concerns. We have dedicated Owner Services and Property Services teams specifically to support our owners, and concerns raised with us are investigated and responded to.

We would never suggest that holiday letting is entirely without risk of accidental damage, maintenance requirements or occasional guest complaints. Our role is to manage those situations fairly and professionally, while balancing the interests of both our property owners and their paying guests.

If Anton Bridges is connected to one of our owners, we would genuinely welcome direct contact so that we can identify the account and discuss any specific concerns properly. In the meantime, we felt it important to correct the general points above so that anyone considering working with 2cHolidays has a more accurate understanding of how our owner agreements operate.

Kind regards,
Emma
2cHolidays

Avaliado com 5 de um total de 5 estrelas

Excellent service from booking to…

Excellent service from booking to departure. Caravan was very well presented, spotlessly clean . Plenty of utensils and appliances in kitchen. Games and dvds in living room. Relaxing enjoyable time Highly recommend 2cholidays

27 de agosto de 2026
Avaliação não solicitada
logotipo da 2cholidays

Resposta da 2cholidays

Hi Mike
Thank you for your 5* review and recommendation. We’re delighted you had such a relaxing break and really appreciate you choosing 2cHolidays.
We hope to welcome you back for another stay in the future.
Kind regards,
The 2cHolidays Team

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais