2cholidays Avaliações 

1.880
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Lovely caravan in a great location Really enjoyed our stay at 42 Kittiwake. The caravan was clean, comfortable and well-equipped with everything we needed. Easy to find and situated in a lovely,... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

This caravan was so basic we left before our time, there was no privicy no blinds or nets for the windows, every where was cramped and uncomfortable with little or no storage, not a very nice stay.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We really enjoyed our lovely break to Lowestoft after winning one of the competitions. I never win anything so it was amazing to win. The caravan was so clean and had everything we needed for our ge... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Lovely caravan on a great park , perfect for us , clean and tidy , quiet and wildlife wandering around like ducks rabbits and hares and was just a short walk to the beach and town. The caravan had ev... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de hospedagem nas férias

Escrito pela empresa

A small friendly lettings company renting a mixture of over 650 caravans, lodges cottages and chalets. We are a great team offering full support for our guests. As owners ourselves, we understand the difficulties and pressures that are involved. 2cHolidays provides a service where all the worry, pressure and time is dealt with on your behalf. We pride ourselves on offering an efficient, reliable and friendly service to our owners, along with a proactive marketing strategy to ensure we maximise your earning potential. We also provide owners with their own login to the booking calendar, which allows them complete access to book their own time in their property.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 86% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(1.880)

230 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

We booked our holiday in January and…

We booked our holiday in January and have been with 2c before, we paid the full amount in the 3rd week of July as asked. The holiday started from the 5th of September for 5days. A few weeks ago I was diagnosed with kidney cancer, the hospital got me in for a big operation end of august, and no way could we make the holiday. We asked 2c if they could defer it to a later date all though we knew we were probably to late.we were not interested in the money back, just try and book a later date for us....I told them about the cancer situation but they were not interested in helping us out........Thankyou 2c holidays for your utter contempt in helping somebody out with a life threatening disease........disgusting and shameful..

13 de agosto de 2026
Avaliação não solicitada
logotipo da 2cholidays

Resposta da 2cholidays

Hi Jeffrey
We're very sorry we were not able to carry out the changes you requested. We completely understand how upsetting and frustrating this would be at such a difficult time.
We are bound by our booking terms, including the cancellation and amendment conditions, which apply to all bookings. Unfortunately, there are circumstances where we are unable to move a confirmed stay to alternative dates, especially when the arrival date is imminent. This is not a reflection of a lack of care or understanding for the circumstances involved, and we're sorry that our inability to make the requested change left you feeling that way.
We genuinely wish you all the very best with your treatment and recovery.
Kind regards,
The 2cHolidays Team

Avaliado com 5 de um total de 5 estrelas

California Cliff Holiday park

Had a great stay at the California Cliff holiday park. The staff were very pleasant and helpful. The facilites were clean and very well organised. The caravan itself was exactly as advertised and checkin was easy. Would recommend the park to anyone wishing to visit great yarmouth beach. All immenities were local and easily accessible. Will visit again soon

24 de julho de 2026
Avaliação não solicitada
logotipo da 2cholidays

Resposta da 2cholidays

Hi Amreen,

Thank you for your wonderful 5* review. We're delighted everything went smoothly and that you had such an enjoyable break at California Cliffs.

We really appreciate your recommendation and hope to welcome you back again soon!

Kind regards,
The 2cHolidays Team

Avaliado com 5 de um total de 5 estrelas

Have used 2cholidays numerous times…

Have used 2cholidays numerous times over the past ten years and never had a problem. You get what’s written on the tin. Providing you’ve played your part you normally get a £50 voucher off your next visit. Highly recommended

25 de julho de 2026
Avaliação não solicitada
logotipo da 2cholidays

Resposta da 2cholidays

Hi Steve

Thank you for your fantastic 5* review and for choosing 2cHolidays for your breaks over the last ten years. Your continued support and recommendation really do mean a lot to us.

We're also pleased you've been able to make good use of our returning guest vouchers along the way. Here's to many more holidays to come!

Kind regards,
The 2cHolidays Team

Avaliado com 1 de um total de 5 estrelas

Urine on the bed in the main double bedroom

In all fairness I have stayed with this company a few times and not had issues however on this occasion at Manor Park Hunstanton it has been appalling.
I have come on a 2 day break with my 2 children and on arrival the mattress in the double bedroom stunk of urine (obviously couldn’t be slept in) when I contacted 2c holidays they said they’d send a cleaner out.
They have sent a cleaner out and apparently “they is nothing wrong with the mattress” and they changed the mattress protector that wasn’t waterproof in the first place so obviously its not made any difference.
So for the 2 nights I couldn’t stay in the bed of course.
I was advised to turn to mattress over or use a topper, so therefore we was left in the smell of somebody else’s urine.
I felt not listened too and it was and still is unbelievable to be honest.
They told me they have done their check list and they is nothing else they can do all because their cleaners (hazels cleaning) said “ they is nothing wrong with it”
It was clearly not inspected properly.
This is a heath and safety hazard and I have 2 young children with me

They was a pull out bed we could stay on which dipped in the middle and wasn’t comfy at all.
Finally to add to this around the bottom of the shower was mouldy and wasn’t clean and they also admitted they don’t change the mattress protecters after every stay either which to me is disgusting alone.

I have never felt so dissatisfied in a service and how 2c dealt with this matter.

5 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great communication and information in…

Great communication and information in respect of my booking. All relevant contact details provided if I had any issues in respect of my stay albeit I didn't need them during my stay, a great company to deal with, will definitely be booking direct with them in future.

18 de julho de 2026
Avaliação não solicitada
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Resposta da 2cholidays

Thank you for your fantastic 5* review. We're really pleased to hear you felt well informed and supported throughout your booking experience.

It's wonderful to hear you'll be booking directly with us in the future. Don't forget to look out for our online discounts to get the best price.
We look forward to helping you arrange another great stay.
Kind regards,
The 2cHolidays Team

Avaliado com 5 de um total de 5 estrelas

Best place on earth

Lovely caravan park, extremely clean. So close to the beach its amazing. Stayed in various caravans on the park and never been disappointed

13 de julho de 2026
Avaliação não solicitada
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Resposta da 2cholidays

Hi Deanna
Thank you for your lovely 5* review. It's great to know you've enjoyed consistently positive stays across different holiday homes you've visited.
We really appreciate your continued support and hope there are many more holidays to come!
Kind regards,
The 2cHolidays Team

Avaliado com 5 de um total de 5 estrelas

As an owner we are very happy to let…

As an owner we are very happy to let 2cholidays take the rental on its hassle free and Alex and Chris are both available to help us every step great managing skills so thank you very much

31 de julho de 2026
Avaliação não solicitada
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Resposta da 2cholidays

Hi Sharon
Thank you for your wonderful 5* review and for your kind words about Alex and Chris. We're delighted their support has helped make renting out your holiday home a straightforward and hassle-free experience.

Our Owners Team is committed to supporting our owners throughout their rental journey, so it's great to know you've felt well looked after every step of the way.

Kind regards,
The 2cHolidays Team

Avaliado com 5 de um total de 5 estrelas

Small quiet site, just what’s needed.

We stayed in Hunstanton on a small site. Caravan was a lovely base for a week by the sea. Everything you need for a home from home. Close to the beach and walkable to all amusements. Contact from company was clear and relevant.

11 de julho de 2026
Avaliação não solicitada
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Resposta da 2cholidays

Hi Emma
Thank you for your lovely 5* review. We're so pleased you had a relaxing week by the sea and were able to make the most of everything Hunstanton has to offer.
We hope to welcome you back for another break soon.
Kind regards,
The 2cHolidays Team

Avaliado com 5 de um total de 5 estrelas

Another 2CHoliday

Another 2CHoliday
We love the choice, we love the caravans, we love the ease of booking and we love the discount
Nothing is too much trouble ; if there is a problem, which sometimes can be as silly as not being able to use the TV - they are there for you - Thank You

20 de julho de 2026
Avaliação não solicitada
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Resposta da 2cholidays

Hi Robinia,
Thank you for another fantastic 5* review and for continuing to choose 2cHolidays. We really appreciate your loyalty and your kind words about our team.
Unfortunately, maintenance issues can occur from time to time, just like at home, so we're pleased the hard work of our Property Services Team means issues can be resolved quickly, with minimal impact on your holiday.

Kind regards,
The 2cHolidays Team

Avaliado com 5 de um total de 5 estrelas

Easy to book and great communication…

Easy to book and great communication from 2cholidays.
Caravan was lovely, modern, comfortable and spacious.
Very well equipped with everything you needed, particularly the kitchen.
Would recommend.

13 de julho de 2026
Avaliação não solicitada
logotipo da 2cholidays

Resposta da 2cholidays

Hi Mark
Thank you for your fantastic 5* review and recommendation. We're pleased everything went smoothly from booking through to your stay and that the holiday home provided everything you needed for a comfortable break away.
We really appreciate you choosing 2cHolidays and hope to arrange another great stay for you soon.
Kind regards,
The 2cHolidays Team

Avaliado com 5 de um total de 5 estrelas

Extremely helpful!

Alisha was extremely helpful in navigating the booking as a gift for my daughter - couldn't have asked for an easier process - she was able to answer all my questions. Thank you!

29 de julho de 2026
Avaliação não solicitada
logotipo da 2cholidays

Resposta da 2cholidays

Thank you for your fantastic 5* review. We're really pleased Alisha was able to make arranging such a thoughtful gift straightforward and stress-free.
We'll be sure to pass your lovely comments on to her.
Kind regards,
The 2cHolidays Team

Avaliado com 1 de um total de 5 estrelas

Marina Oulton Broad c2 bookings

Grandchildren looking forward to a break by river in Marina Oulton, arrived only to be totally gutted! Had to go home leaving Grandad there as we had responsibility for chalet for a week and it’s not very secure. Grandson has autism and Granddaughter has asthma she stepped inside and began to cough had to leave and use her pump, the chalet smells worse than a dump run. Spoke to Emma about smell, carpet stains, cobwebs inside and out, large part of kitchen work surface missing (she acknowledged knowing about this when they took on chalet to rent) said it gets sprayed with anti bac when cleaned! We paid £30 extra to let dog stay, what a joke as carpets too dirty for her to walk on, who knows what all the stains are! Obviously not heard of stain remover 😂 today is Sunday 26th Emma sent long email saying how sorry it’s not up to our standard! Us and 99 percent of the population, have spoken on phone to Emma and let them know on arrival, almost begged on phone for refund to book another holiday stay or if she could find clean alternative but she said many families been happy there, hard to believe I imagine they get stuck as too far to travel back home. No consideration that our boy is autistic with all that brings. So Sunday and we are at home with Grandad stuck in chalet, truly cannot afford to re book as this was best part of a thousand lucky we live near as Autistic Grandson won’t go far in car so we chose here as park seemed so quiet for him and peaceful. He sobbed Friday night when he tried to sleep at home. Gutted does not cut it! Will update this again and I have piccys! Beware booking I am home cannot remember number to avoid right now but it’s Marina Oulton Broad, lovely site but we were extremely unlucky and expectations not met, not fit for purpose

24 de julho de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Had a lovely stay in clacton

Had a lovely stay in clacton, caravan was clean and comfortable had every thing we needed . The park it was in was great loved the pool and the bikes you could hire. All the information needed to access the caravan arrived and was very clear to follow ,it did take us a while to locate the key safe so maybe that could be included in the checkin information . we had a lovely short break and would defiantly go again .

11 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Home from home…

Very modern caravan with everything you need and more. Spotlessly clean with really comfy beds. Lots of outdoor space and seating, our little dog was more than happy. Will definitely be booking again.

10 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Chris and alex are very helpful and…

Chris and alex are very helpful and have made things so easy for us with being first time renting out are caravan

18 de julho de 2026
Avaliação não solicitada
logotipo da 2cholidays

Resposta da 2cholidays

Hi Linda

Thank you for your wonderful 5-star review. We really appreciate your kind comments about Chris and Alex.

We know renting out your holiday home for the first time can feel daunting, so we're pleased they were able to make the experience straightforward and positive for you. They'll continue to be on hand to provide support and guidance whenever it's needed.
Kind regards,
The 2cHolidays Team

Avaliado com 5 de um total de 5 estrelas

Excellent value for a short break in…

Excellent value for a short break in Hunstanton. The caravan was easy to find, the site quiet and not too busy probably due to being outside school holidays. The caravan itself had everything you would need. It was very clean and tidy. A joy to stay in.

6 de julho de 2026
Avaliação não solicitada
logotipo da 2cholidays

Resposta da 2cholidays

Hi,

Thank you for your wonderful 5-star review. We're delighted to hear you had such an enjoyable short break.

We really appreciate your kind feedback and hope to welcome you back to one of our holiday homes again soon.

Kind regards,
The 2cHolidays Team

Avaliado com 5 de um total de 5 estrelas

Fantastic stay in Lowestoft

Fantastic stay in Lowestoft. Accommodation was clean and well equipped. The 2cHoliday staff were friendly, helpful and responsive from cleaners to administrative staff couldn't do enough.
The cost was extremely good. We wouldn't hesitate to stay again!

3 de julho de 2026
Avaliação não solicitada
logotipo da 2cholidays

Resposta da 2cholidays

Hi Darren
Thank you for your wonderful 5* review. It's great to hear you found your holiday to be such good value and that you'd happily stay with us again.

We really appreciate your kind comments about our team and look forward to welcoming you back in the future.

Kind regards,
The 2cHolidays Team

Avaliado com 5 de um total de 5 estrelas

Have used 2cHolidays for the last 3 Years!!

Have used 2cHolidays for the last 3 years!! Ease of booking. Lodges are always exceptionally clean and was like home from home. Will certainly use again.

1 de julho de 2026
Avaliação não solicitada
logotipo da 2cholidays

Resposta da 2cholidays

Hi Suzie
Thank you for your continued support over the last three years. We're delighted to hear you've consistently had great stays, and thank you for the trust you place in us for your well-earned breaks away.
We really appreciate your loyalty and look forward to welcoming you back again soon. Don't forget, every stay is one step closer to a free Loyalty Stay!
Kind regards,
The 2cHolidays Team

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