It is always a pleasure ordering lens from 393lens.com The shipping is always prompt and the parcel is received within two weeks. The shipment price is included when you buy a slight minimum numbe... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
We always use 393lens for all our contact lens needs and trust them with our orders which we have been ordering from them for the last 5 years. The team is superb and they always respond via WhatsApp... Ver mais
A empresa respondeu
I loved the price and and shipping status update was great but when I received my order, I see why I loved the price, box was only half full, meaning usually comes in 6 lenses per box, only had 3. I s... Ver mais
A empresa respondeu
Very happy with my order. Shipping was fast, and the package was in the US within four days of ordering! Unfortunately, USPS dropped the ball on this end and took nearly a month to deliver. Customer s... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
393lens.com is the friendly business next door kind of Online shop, selling branded contact lens, shipping to Hong Kong, Australia, New Zealand, South Korea, Singapore, Philippines, Taiwan, USA, UK, Canada, Malaysia, Israel and other countries around the globe. If you need anything, we are here with a smile and a solution for you.
Informações de contato
4,6
Excelente
438 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The delivery time was splendid
The delivery time was splendid! I have no complaints. Oh but maybe if you could add stickers on which box is for the left eye and which is for right, it’d be even better.
27 de maio de 2021
Efficient and decent prices.
22 de maio de 2021
Shipping is smooth but i got to pay 160…
Shipping is smooth but i got to pay 160 sek extra for customs. Thought it was included.
17 de maio de 2021
Resposta da 393lens.com - Contact lens Online
We are sorry to hear that,
Customs duty is levied by the customs authority of the destination country, we have no influence over the import customs duty levied.
if you think that the import duty is incorrectly charged, then please lodge an appeal with your local customs authority.
Fast packing & delivery..
Fast packing & delivery... I actually recommend my friends and all to get from them. Thanks for good deals....
15 de maio de 2021
courier company brought wrong items but…
courier company brought wrong items but 391 manages to send me new item without any costs for me.
Thank you for your swift action.
11 de maio de 2021
delivery was fast as usual
delivery was fast as usual, and got the correct orders thank you :-)
11 de maio de 2021
Great value
Fast shipping with up-to-date tracking at every point, 5 working days to Singapore . Items packaged well enough as 2 boxes were slightly dented.
29 de abril de 2021
Easy, accurate, and fast
This was my second order. Easy, accurate, and fast. Thanks
23 de abril de 2021
Customer support is great
Customer support is great. Ordered wrong power and was able to exchange.
13 de abril de 2021
Was great
Was great. But the shipping tracking details can be improved, it was hard as the updates was not regular in the tracking details. So it was hard to estimate how much longer should i wait. But overall was great great.
7 de abril de 2021
Delivery for 393Lens was perfect
Delivery for 393Lens was perfect
however shipment is still held at customs due to internal issues
29 de março de 2021
I would give 5 stars if package…
I would give 5 stars if package included lense cases
28 de março de 2021
Resposta da 393lens.com - Contact lens Online
Hello Han
You can always ask for spare cases in the check-out notes, we will be happy to send a few extra cases.
Quick delivery
Very fast and efficient delivery and decent prices. Will buy again from them.
25 de março de 2021
Very fast delivery even though there's…
Very fast delivery even though there's no delivery charge. A lot cheaper than local shops. Will definitely purchase again
14 de março de 2021
Good experience using the platform to…
Good experience using the platform to buy my contact lenses. I had to change my order due to a mistake I made after placing my order and managed to get it changed smoothly via liaising with the support team. Will order from the platform again.
6 de março de 2021
Reliable delivery
Easy to order, more affordable than other websites. I ordered express shipping on a Thursday night, parcel arrived in Singapore on Monday.
20 de fevereiro de 2021
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