It is always a pleasure ordering lens from 393lens.com The shipping is always prompt and the parcel is received within two weeks. The shipment price is included when you buy a slight minimum numbe... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
We always use 393lens for all our contact lens needs and trust them with our orders which we have been ordering from them for the last 5 years. The team is superb and they always respond via WhatsApp... Ver mais
A empresa respondeu
I loved the price and and shipping status update was great but when I received my order, I see why I loved the price, box was only half full, meaning usually comes in 6 lenses per box, only had 3. I s... Ver mais
A empresa respondeu
Very happy with my order. Shipping was fast, and the package was in the US within four days of ordering! Unfortunately, USPS dropped the ball on this end and took nearly a month to deliver. Customer s... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
393lens.com is the friendly business next door kind of Online shop, selling branded contact lens, shipping to Hong Kong, Australia, New Zealand, South Korea, Singapore, Philippines, Taiwan, USA, UK, Canada, Malaysia, Israel and other countries around the globe. If you need anything, we are here with a smile and a solution for you.
Informações de contato
4,6
Excelente
438 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good and fast
24 de janeiro de 2022
I'm am a new resident living with my…
I'm am a new resident living with my son and had only had a limited supply of my daily lenses. I was very nervous about buying some on line here in Hong Kong. I am very long sighted which is therefore an unusual prescription in HK. But for 393lens.com it was no problem I had them within a week and at a very good price. The WhatsApp customer service was excellent and I will happily continue to use this service
17 de janeiro de 2022
Great and fast service
Great and fast service. I received exactly what I ordered in a well secure wrapped package to Saudi Arabia.
1 de janeiro de 2022
Good products and fast delivery
Good products and fast delivery, very satisfied
21 de dezembro de 2021
prompt delivery and fast customer…
prompt delivery and fast customer service response
16 de novembro de 2021
Speedy int shipping
Reasonable prices, speedy international delivery, rapid response to questions
7 de novembro de 2021
Thumbs up!
Received my contacts in good condition and it didn't take long. Plus it's cheap!!
16 de outubro de 2021
Hard to find brand
Delivery service was quick for shipping overseas. They offer brands not found in Thailand and their prices are comparable to prices here.
2 de outubro de 2021
Amazing service, easy to order & super quick postage
19 de setembro de 2021
Very convenient online store to order…
Very convenient online store to order contact lense online. But they don't provide free lense all the time for trying.
3 de setembro de 2021
Resposta da 393lens.com - Contact lens Online
Thank you for your feedback,
We do provide test lenses if the customer wishes to try another brand of lenses but we do not entertain requests for the same brand of free lenses with each and every order.
Hope to serve you again and feel free to ask for test lenses if you wish to try anything new.
The delivery was fast
The delivery was fast. Just 4 days after my order. I love their products and will surely repurchase in the future.
30 de agosto de 2021
Resposta da 393lens.com - Contact lens Online
Many thanks for your kind words, hope to serve you again :-)
A-PLUS
Excellent service, easy to order and very reliable. Also very good prices. Repeat customer.
15 de agosto de 2021
Resposta da 393lens.com - Contact lens Online
Many thanks for your kind words, It is our pleasure to serve you.
My shipment was first incredibly…
My shipment was first incredibly delayed and still has not been delivered. At this point it’s clearly lost in transit or not being delivered. When I asked for a refund I was told to keep waiting. It has now been 3 weeks with no updates or delivery. Terrible experience to pay for something that was never delivered and then be refused a refund.
28 de julho de 2021
Resposta da 393lens.com - Contact lens Online
Dear Cesar
Your parcel was dispatched using Aramex, and it had the tracking updates all along, we fail to understand why you constantly keep repeating that this has been lost since lost parcels do not have tracking updates
Just to assure you, in case the parcel is actually lost, your purchase with us is fully safe and will issue a refund or re-send the parcel if it is declared lost by the courier,
let's just be reasonable, but giving us crap feedback wont really speed up the delivery process, or will it?
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