3D Aesthetics Avaliações 

76
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I can not recommend 3D aesthetics enough , from very first contact with Aaron , who is extremely helpful, on the ball and cant do enough to make everything go smoothly. To the team in the offices trai... Ver mais

Avaliado com 1 de um total de 5 estrelas

I’ve spent thousands of pounds with 3D as a company. I’ve paid for a machine that I have not had for over 12 months. I’ve raised multiple formal complaints and asked for resolutions. A separate ma... Ver mais

Avaliado com 5 de um total de 5 estrelas

I was trained in the ultimate pro, dermaforce and powersculpt. All my training was done by Christina,she was amazing,took time to explain all the treatments. And if I didn't quite understand somethin... Ver mais

Avaliado com 5 de um total de 5 estrelas

Very pleased with the engineer service, Colin fixed my Trilogy ice laser machine, the key switch was playing up a little he also did a service, water change, filter change and checked the collaboratio... Ver mais

Detalhes da empresa

  1. Fornecedor de Produtos de Beleza

Escrito pela empresa

3D Aesthetics are one of the key industry leaders in the beauty and aesthetics industry, providing some of the most advanced, non-surgical, face, body and laser devices on the market. Our award-winning treatments use the latest technologies for body contouring and inch loss, advanced facials, laser hair reduction, skin tightening, tattoo removal and much more.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

76 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 66% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(76)

36 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

A great experience with our delivery…

A great experience with our delivery today from Paul. He was professional thorough and was really clear on what we had to do to look after our machine until our training. He was on time and made the experience exciting for us as a Clinic with our first machine. The whole process of purchasing this machine from 3-D was easy and supportive and they were able to assist with any questions I had. I would recommend 3-D. Aesthetics to any practitioner look at the purchase a machine thanks again
@415.

12 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

3Dlipo 3D Aesthetics as it is now known…

3Dlipo 3D Aesthetics as it is now known i would advise all future businesses to seriously consider before purchasing a machine or thier service contracts. Absolutely disgusting. We were pushed into a service contract by the customer service team in 2022 advising that we would not be covered in case of breakdown and the cost of replacement will be expensive. The service contract however does not detail the actual cost of a service or replacement of parts. Due to health reasons we sent several emails detailing our position and advised we wished to cancel and waited for a response. All emails were ignored. No part of the service contract was fulfilled during the time as we ahd new managers taking over the company. Now after 3 years they are chasing us for outstanding payments. NEVER EVER PURCHASE A SERVICE CONTRACT IT IS A CON

25 de fevereiro de 2026
Avaliação não solicitada
logotipo da 3D Aesthetics

Resposta da 3D Aesthetics

Hello, we’re sorry to hear you feel this way and appreciate your feedback. There is an outstanding balance of £1,600 relating to your service support contract. During your agreement, we advised that any circumstances affecting your ability to continue, such as ill health, should be notified to us in writing. No written notification or cancellation was received.

Our records show the plan remained active and that its benefits were provided during this period, including machine servicing and discounted consumables. We have made multiple attempts to contact you directly, but have not yet received a response.

We dispute that this review accurately reflects the account history or the support provided and would welcome the opportunity to resolve this professionally.

Please contact our team directly at 3D Aesthetics on 01788 550440 or customerservices@3d-aesthetics.co.uk

— The 3D Aesthetics Team

Avaliado com 5 de um total de 5 estrelas

The best!

This company is by far the best I’ve ever used and trained with! It started with Aaron who helped me pick the right technology for my clinic. He was never pushy just very informative and helpful! So far I have trained with the trilogy ice and am over the moon with it! The training was so in depth and informative and I am so confident moving forward!

23 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I recently purchased a Hydro2 device…

I recently purchased a Hydro2 device from 3d aesthetics and I have been so impressed with the whole process so far. It has all been so straightforward and well managed. From the initial communication, training, delivery of machine and ongoing support, I have felt very supported. Would definitely recommend them as a great distributor to work with.

15 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I had an amazing experience with 3D…

I had an amazing experience with 3D Aesthetics. The service was excellent from start to finish and everything was handled so professionally. Aaron was especially helpful always available whenever I needed advice or had any questions, and nothing ever felt like too much trouble. Delivery was really fast, and the delivery driver was great too friendly and professional. I couldn’t fault the service at all and would 100% recommend 3D Aesthetics.

30 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Initial feedback great company to deal with

So far so good .. we’ve had a great experience with 3D aesthetics
Just taken delivery of our Vjuve machine on time as promised and completed training
Aaron in Sales has been fantastic throughout. He’s a very genuine person and always happy to help. Thank you to the team. Look forward to giving some more feedback once we get going. Regard HA

30 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Smooth & Professional Delivery Experience

Had my Trilogy Ice device delivered today—everything went smoothly, and the driver was extremely friendly and professional. Communication was clear, delivery was on time, and the entire experience was stress-free. Great experience overall. Thank you!

29 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

New device delivered

New device delivered. Paul and Aanu delivered and where very helpful and polite. Explained everything in detail and set up device for me. Thank you so much!

26 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Device Purchase & Training

I have recently purchased two devices from 3D, I am extremely happy with the results produced so far.
Training has been extremely informative with trainers providing in-depth knowledge and background of the equipment and their uses.
The teams are supportive and answer queries quickly, any issues which I came across have been resolved quickly.

6 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Aaron has been an absolute superstar

Aaron has been an absolute superstar! I enquired about the machine & then my work life got very stressful & it was put on the back burner. However Aaron sympathised with my situation, gave me space to sort out my recruitment before getting back in touch and guided me through the whole process! The machine is due for delivery soon. The training booked in and I know help is just at the end of the phone! Very happy with the customer service I’ve received so far 😊

22 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Aaron has been very helpful and patient…

Aaron has been very helpful and patient with me. Always there to answer any queries. Has been a great account manager so far. This is my 1st big purchase for my clinic and he has made sure I’ve been supported the whole journey

1 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Had a great experience all the way…

Had a great experience all the way through, Rachel went above and beyond throughout every aspect of my journey with 3d and Emma the trainer was well equipped with knowledge, absolutely loving my vjuve fractional laser and look forward to working with 3d again

2 de outubro de 2025
Avaliação não solicitada

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