We had sewage leaking through the wall and into the bedroom of our basement flat from the three flats above. Nightmare. Phoned on Wednesday. Layla got me an appointment for a drain survey on Friday. R... Ver mais
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Veja o que dizem as avaliações
Tyler was a extremely helpful and was able to do the job in seconds. We had a communal blockage over a week and he resolved the issue. He's a super star 🌟 🤩
Hayden and Teddy attended my property to carry out CCTV of drainage. They were both very polite and friendly. Unfortunately due to an issue with my drains they were unable to carry out the CCTV survey... Ver mais
A empresa respondeu
On Wednesday 15 April I had Ryan Lohan attend to my basement which was filling up with water. Frim start to finish Ryan explained what he was doing, and what he was going to do. He was so reassuring.... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Commercial and Domestic drainage, tanker services & pump services covering all postcodes over the UK. 24/7 emergency call out service.
Informações de contato
15a Capital Industrial Estate, Crabtree Manor Way South, Belvedere, DA17 6BJ, Kent, Reino Unido
- 02083116777
- ellie@5environmental.co.uk
- 5environmental.co.uk
4,6
Excelente
68 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
AMAZING WORK DONE AND COMPLETED CLEAN UP WAS THE BEST AND BEST JOKES.
had a lovely experience with Robert and Arron honestly amazing people they cleaned up after themselves and completely the job perfectly absolutely loved my experience would definitely choose them again.
1 de agosto de 2025
Avaliação não solicitada
Resposta da 5environmental
Thank you for taking the time to write a review, pleased that you are happy with the service provided by Robert and Arron, we appreciate your valuable feedback, here to help and support with any further enquiries, Kind regards 5 Environmental
Tyler came and fixed my clogged drains…
Tyler came and fixed my clogged drains in the bathroom and kitchen sink.
He was very helpful and did the job very quickly
25 de junho de 2025
Avaliação não solicitada
Resposta da 5environmental
Thank you for your review we appreciate your valuable feedback, we are pleased that you are happy with the helpful and quick service provided by Tyler, Kind regards 5 Environmental.
Tailor and Jacob was at my flat on…
Tyler and Jacob was at my flat on O'Grady Court and they just done so GREAT JOB.THIS GUYS are so professional .Plus this two gentlemens are so friendly .Guy Respect from all my and my Mum heart.
24 de junho de 2025
Avaliação não solicitada
Resposta da 5environmental
Thank you for your feedback and taking the time out to write a review, happy that you are pleased with the service provided by Tyler and Jacob, we appreciate your feedback, Kind regards 5 Environmental.
Tyler from 5 Environmental
Had a gentleman called Tyler come round to fix a forever blocking sink. Excellent service. Identified the issue that previous workmen had failed to address. Having accepted that I just had dodgy plumbing I was shocked by the difference. Tyler was polite and professional.
19 de junho de 2025
Resposta da 5environmental
Thank you for your feedback from the service which you have received from Tyler, we are pleased that you are happy with the service received from 5 Environmental and appreciate you taking the time to write a review, kind regards 5 Environmental.
Gully drainage was resolved quickly and…
Gully drainage was resolved quickly and efficiently by Tyler. He was very helpful and managed to fix the issue in a short amount of time. He cleaned up after himself and disposed of the rubbish when leaving the property.
10 de junho de 2025
Avaliação não solicitada
Resposta da 5environmental
We appreciate your valuable feedback, pleased that you are happy with the service that our engineer Tyler has provided Kind regards 5 Environmental.
Kitchen and bath drainage blockage was…
Kitchen and bath drainage blockage was resolved quickly and efficiently by
Chandler, he was friendly and helpful
he left everything clean when leaving
the property.
9 de maio de 2025
Avaliação não solicitada
Resposta da 5environmental
Thank you for your feedback. We are happy to hear that you are pleased with the service received, thank you for taking the time to write a review, Kind regards 5 Environmental.
Chandler has been great and did a very…
Chandler has been great and did a very good job at our property
7 de maio de 2025
Avaliação não solicitada
Resposta da 5environmental
Thank you for your feedback we appreciate you taking the time to write a review, pleased that you are happy with the service received, Kind regards 5 Environmental.
5 environmental were very quick to…
5 environmental were very quick to respond and Tyler worked extremely hard to resolve the blockage issue which he achieved in short order. I thoroughly recommend their service.
29 de abril de 2025
Avaliação não solicitada
Resposta da 5environmental
Thank you for your review we appreciate your feedback and happy to hear that you would recommend our services. Kind regards 5 Environmental
Very happy with the service provided
Very happy with the service provided. engineers was very polite and respectful.
Would highly recommend this company.
26 de março de 2025
Avaliação não solicitada
Resposta da 5environmental
Thank you for taking the time to write a review, happy to hear that you would recommend our services, Kind regards 5 Environmental.
Ronnie and Jacob done an amazing job
Ronnie and Jacob done an amazing job. Helped with my blockage and sorted the issue I had.very pleased. They are polite and respectful. Very pleased.thank you
18 de março de 2025
Avaliação não solicitada
Resposta da 5environmental
Thank you for your review we appreciate you taking the time to provide feedback on the service that you have received from Ronnie and Jacob, we are pleased that you are happy with the service received, Kind regards 5 Environmental.
Tyler and Dennis did a very great job…
Tyler and Dennis did a very great job at my house was very helpful and polite and has very good communication skill. If I ever have another problem I will call them again
7 de março de 2025
Avaliação não solicitada
Resposta da 5environmental
Thank you taking the time to write a review, Pleased that you are happy with the service provided by Tyler and Dennis, we appreciate your feedback, Kind regards 5 Environmental.
TYLER
TYLER
Very happy with his personable manner. Efficient, professional, informative and clean. He went above and beyond to respect my home and decor.
He thoroughly checked and cleared multiple blockages and advised me for future. An asset to the Company
3 de março de 2025
Avaliação não solicitada
Resposta da 5environmental
Thank you for taking the time to write a review and happy to hear that you are happy with the service provided by Tyler, we really appreciate your feedback, Kind regards 5 Environmental
Definitely one to Avoid with racist behaviour!
Definitely one to Avoid!
Had a pleasure to deal with one of the nasty 5Environmental employee/driver where I was verbally and racialy abused, company has been informed as also the Police with the video footage where the employee/driver later admitted the racial abuse, far as I know no action has been taken by the company.
Thank you for your message
As you mentioned,company has been informed with the video footage over 2months ago where you can see and hear racial abuse of the 5ENVIRONMENTAL employee, if that's not enough to make a decision, same Racists employee when interview with the police has admitted to racial abuse, perhaps forgot to mention that to you.
That clearly showing completely opposite direction regards to the company abuse policy mentioned in your previous replay unfortunately.
"Five Environmental does not tolerate abuse in any form by our staff and if a claim is substantiated, then immediate action would be taken"?
7 de outubro de 2024
Avaliação não solicitada
Resposta da 5environmental
Good morning Rafal,
It is disappointing to see that you have left our company a negative review. As you know we are aware of your allegation and we are currently investigating these matters. We have stated that once the full investigation has been conducted we will update yourself with the outcome in accordance with GDPR regulations.
Five Environmental does not tolerate abuse in any form by our staff and if a claim is substantiated, then immediate action would be taken.
This allegation is not reflective of the general conduct of our staff in anyway.
Please contact us directly if you have any information you can share.
Yours Sincerely
Five Environmental
Ronnie from 5 Environmental did a fantastic job!
Ronnie did a fantastic job fixing my blocked pipe. He completed the difficult job quickly and his attention to detail was impressive. He was extremely friendly, kind and took time explaining everything he was doing. He even cleaned the flooring and everything before he left which was much appreciated. It was a pleasure to get to know him and I highly recommend their service!
23 de agosto de 2024
Avaliação não solicitada
Resposta da 5environmental
Good Morning Mariyam.
Firstly thank you for taking the time to leave us a review, as a business this means the world to us.
We are so pleased to hear you was happy with our engineer Ronnie, we will of course let him know of your kind words / review.
We are also pleased to hear you would recommend our services, this is so great to hear.
Have a lovely day
Kind regards
5 Environmental
Excellent customer service
Excellent customer service. We called as we had a blockage on the 2nd floor of a rental property and the response time was really quick. Polite lad turned up to fix the problem. Would highly reccomend
11 de agosto de 2024
Avaliação não solicitada
Resposta da 5environmental
Good Morning David
Thank you for taking the time to leave us a review, we are so pleased to hear you would recommend 5 Environmental and our services.
If you please could ever so kindly email me your postcode / address so I can check to see what engineer it was that attended and let him know of your kind words.
Ellie@5environmental.co.uk
Kind Regards
5 Environmental
I have had 2 engineers attend my five…
I have had 2 engineers attend my five guys store Ronnie/teddy cleared a blockage causing toilets not too flush they cleaned all drains and are working perfectly thank you
Excelent service
1 de agosto de 2024
Avaliação não solicitada
Resposta da 5environmental
Hi Mihaela,
Thank you for taking the time to leave us a review.
We are pleased to hear you was happy with the service both Ronnie and Teddy provided.
We will be sure to let them both know of your lovely review.
Kind regards
5 Environmental
Excellent Engineer
I just would just like to say how happy I was with your engineer Alfie for the work he completed in my home. Nothing was too much and he worked with good humour and explained clearly what needed doing and why.
Alfie is a real star, he put my mind at rest because he obviously knew exactly what he was doing. Excellent work and excellent people skills.
24 de julho de 2024
Avaliação não solicitada
Resposta da 5environmental
Hi Pauline
Thank you so much for taking the time to leave us a review.
We are so pleased to hear you was happy with the service Alfie provided, we have let him know of your kind works / feedback.
If you need any further assistance please feel free to contact 5 Environmental at anytime.
Kind regards
5 Environmental
I am extremely impressed the great job…
I am extremely impressed the great job Rob has provided. Excellent customer support and assisted us with the issue we had for days. Great job.
17 de julho de 2024
Avaliação não solicitada
Resposta da 5environmental
Good Morning !
Thank you so much for taking the time to leave a review, we appreciate this so much.
We are so pleased to hear you was happy with our engineer Robs service and will be sure to let him know of your review.
We are also delighted to hear your issue has now been rectified. If you do require any other assistance from 5 Environmental please do not hesitate to get in touch.
Kind regards
5 Environmental
My drain was blocked and this company…
My drain was blocked and this company was Amazing they came out the day after I reported it and gave me a time but was running late they called me a couple of times to tell me they were running late so I wasn’t sitting in-all day waiting and thinking they wasn’t coming and they done a good job very happy.
18 de junho de 2024
Avaliação não solicitada
Resposta da 5environmental
Good Morning Nicky
Thank you so much for taking the time to leave us a review. As a business this means the world to us to hear our customers fed back. We are so pleased to hear you was happy with our service and you was kept up to date with an ETA from our operatives.
Any issues at all please feel free to give us a call anytime !
Kind regards
5 Environmental
Excellent 5 star review for JERRY .THis…
Excellent 5 star review for JERRY .THis young gentleman was a complete professional .He treated me with respect and listened to me the customer as to what exactly my Issue was .
14 de junho de 2024
Avaliação não solicitada
Resposta da 5environmental
Good Morning Anita,
Thank you for leaving this review, unfortunately we do not have an engineer named Jerry, If you could kindly email us -info@5environmental.co.uk your postcode so we can refer your feedback and kind words to the engineer that attended.
Kind regards
5 Environmental
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