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66°NORTH Avaliações 276

O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The Hornstrandir Gore-Tex Pro shell jacket is an astonishing shield against wind and water, and somehow manages not to get overheated. The new non-PFAS formula also means a lighter, less crinkly produ... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Während unserer Reise nach Island sind wir noch einmal auf 66north aufmerksam geworden - und was sollen wir sagen: Ein rundum sympathisches Erlebnis, von Anfang bis Ende. Wir haben online eine st... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I ordered the wrong product and requested a return, which I understand. However, I find it unreasonable that €20 were deducted for the return on a €60 item, in addition to the original shipping costs.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

At first i had trouble getting the size, and when it reached me, i got a size that was so small for me, however i send an email. It was very confusing at first, however i managed to get a return slip... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Roupas
  2. Loja de roupas desportivas
  3. Loja de moda masculina
  4. Loja de equipamentos e roupas para atividades ao ar livre
  5. Loja de agasalhos
  6. Loja de moda feminina

Escrito pela empresa

66°North was founded in 1926 by Hans Kristjánsson with the purpose of making protective clothing for Icelandic fishermen and workers braving the North Atlantic elements. For nearly 100 years 66˚North’s products have been designed and proven in Iceland, worn by everyday people and outdoor professionals in some of the world’s most challenging conditions.
 In 2021 we became a certified B Corp, joining a global community of brands meeting high standards of environmental and social impact. Everything we make is approached with a circular mindset - designing and making products that are fit for purpose, made to last, repairable, and create minimal waste - with end-of-life considered at the beginning.


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

276 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 86% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Perfect

Perfect, the best thing I purchased in a Long time, great quality, so happy with this Company 🙏🫶🏼

9 de abril de 2026
logotipo da 66°NORTH

Resposta de 66°NORTH

Hi,

Thank you so much for your amazing review! We’re absolutely delighted to hear that you’re so happy with your purchase and that it stands out as one of the best you’ve made in a long time.

Your kind words truly mean a lot to us.

Kind regards,
Sofus, 66°North Customer Service

Avaliado com 3 de um total de 5 estrelas

I am getting charged two tariffs for…

I am getting charged two tariffs for the exchange of my coat to the right size- The site would not let me exchange for size- Love the coat but could have bought another one for all the tariffs I am paying- I know that is not your fault for one but TWO?

14 de abril de 2026
Avaliado com 5 de um total de 5 estrelas

great quality

great quality
great style

14 de abril de 2026
logotipo da 66°NORTH

Resposta de 66°NORTH

Hi Christian,

Thank you for your great review! We’re really pleased to hear you’re happy with the quality and style.

We truly appreciate your support and hope you enjoy your purchase!

Kind Regards,
Lorcan, 66°North Customer Service

Avaliado com 5 de um total de 5 estrelas

Excellent Customer Service!

Excellent Customer Service!
Ordered acardigan and expereinced issues with shipping and delivery, not expecting my order to arrive on time. However, the customer service team handled quite promptly that I recieved my order 3 days before expected. Also, quaility of the product exceeded expectations.

3 de abril de 2026
logotipo da 66°NORTH

Resposta de 66°NORTH

Hi Michel,

Thank you so much for your kind words! We’re delighted to hear that our customer service team could help ensure your order arrived ahead of time, and even more so that the quality exceeded your expectations.

We really appreciate you taking the time to share your experience and hope to see you again soon!

Kind Regards,
Lorcan, 66°North Customer Service

Avaliado com 5 de um total de 5 estrelas

Super service da der var nogle…

Super service da der var nogle problemer med levering. Super produkt modtaget.

8 de abril de 2026
logotipo da 66°NORTH

Resposta de 66°NORTH

Hej Tine,

Mange tak for dine venlige ord! Vi er rigtig glade for, at alt er blevet løst, og at du er tilfreds med produktet 😊

Med venlig hilsen,
Lorcan, 66°North Kundeservice

Avaliado com 1 de um total de 5 estrelas

Unfair €20 Return Fee on a €60 Item

I ordered the wrong product and requested a return, which I understand. However, I find it unreasonable that €20 were deducted for the return on a €60 item, in addition to the original shipping costs. This feels excessive and unfair. If this is how customer satisfaction is handled, I won’t purchase from this seller again.

8 de abril de 2026
logotipo da 66°NORTH

Resposta de 66°NORTH

Hi Francesca,

Thank you for your feedback, and we’re sorry to hear you feel this way.

We understand return costs can be frustrating, and we’re sorry this left you disappointed. Our return fees are based on logistics costs, but we appreciate this may feel disproportionate on lower-value orders.

We truly value your feedback and will take it on board as we continue to review our policies.

Kind Regards,
Lorcan, 66°North Customer Service

Avaliado com 5 de um total de 5 estrelas

All perfect

As expected, the quality of the product is perfect. I did my tours in heavy winter in the Alps, 2000+ above sea level. Temperature -15⁰C. I kept warm, it felt like a second skin. I'm very satisfied!

Delivery was fast and on time as well.

Thank you for the experience!

8 de abril de 2026
logotipo da 66°NORTH

Resposta de 66°NORTH

Hi Peter,

Thank you very much! We’re really happy to hear everything worked out perfectly and are satisfied with the quality 😊

Kind Regards,
Lorcan, 66°North Customer Service

Avaliado com 5 de um total de 5 estrelas

Good service

Good service, easy, clear, recommended

30 de março de 2026
logotipo da 66°NORTH

Resposta de 66°NORTH

Hi Krzysztof,

Thank you for your kind feedback, we really appreciate it! 😊

Kind Regards,
Lorcan, 66°North Customer Service

Avaliado com 5 de um total de 5 estrelas

Visited you store in Iceland

Since visiting your store in Iceland 2 or 3 years ago - and buying several articles, I have continued buying online and love the materials, the design and useability of the the jackets, vests but particularly the Gettir (now have three of them) that I wear continuously. Used to buy Pantagonia, but 66 North has better quality and fit.

30 de março de 2026
logotipo da 66°NORTH

Resposta de 66°NORTH

Hi William,

Thank you so much for such a wonderful review! We’re really happy to hear your experience with us has been so positive, both in-store and online. It means a lot to us!

Kind Regards,
Lorcan, 66°North Customer Service

Avaliado com 5 de um total de 5 estrelas

Quality

Kaina aukšta, o medžiagų kokybė pastaruoju metu blogėja :(

6 de abril de 2026
logotipo da 66°NORTH

Resposta de 66°NORTH

Hi Singaras,

Thank you for your feedback, we’re sorry to hear this and appreciate you taking the time to share it. We’ll pass your comments on to our team.

Kind Regards,
Lorcan, 66°North Customer Service

Avaliado com 5 de um total de 5 estrelas

Wenn Island ruft - und die perfekte Wollmütze antwortet!

Während unserer Reise nach Island sind wir noch einmal auf 66north aufmerksam geworden - und was sollen wir sagen: Ein rundum sympathisches Erlebnis, von Anfang bis Ende.
Wir haben online eine stylische Wollmütze bestellt, die tatsächlich überall (online) sonst bereits vergriffen war. Umso größer war die Freude, sie noch im 66north-Shop zu finden. Der Bestellprozess verlief unkompliziert und angenehm, der Shop wirkt hochwertig, übersichtlich und sehr vertrauenswürdig.
Auch der Versand hat einwandfrei funktioniert - schnell, sauber verpackt und absolut problemlos. Preis-Leistung ist aus unserer Sicht vollkommen in Ordnung, insbesondere bei der Qualität und dem besonderen Charakter der Produkte.
Besonders schön: Der Einkauf hat unsere ohnehin fantastische Island-Reise noch einmal positiv abgerundet. Es passt einfach alles zusammen - die Marke, das Gefühl von Island, die Qualität und der gesamte Ablauf.
Alles in allem ein sehr sympathisches Einkaufserlebnis - und ganz sicher nicht unser letzter Einkauf bei 66north.
Klare 5 Sterne!

6 de abril de 2026
logotipo da 66°NORTH

Resposta de 66°NORTH

Hi,

Thank you so much for your wonderful and detailed review! We’re delighted to hear your experience with us was such a positive part of your Iceland trip. We truly appreciate your support and hope to welcome you back again soon 😊

Kind Regards,
Lorcan, 66°North Customer Service

Avaliado com 5 de um total de 5 estrelas

fast service

fast service
great material and quality
easy to return a wrong size
friendly staff

The 10% code for a first order could be more obvious - it disappeared in my case

3 de abril de 2026
logotipo da 66°NORTH

Resposta de 66°NORTH

Hi Ulrike,

Thank you for your great feedback, we really appreciate it! Also thank you for your note about the discount code, we’ll take that on board.

Kind Regards,
Lorcan, 66°North Customer Service

Avaliado com 5 de um total de 5 estrelas

66North, good service and quality

I discovered 66North brand when visiting Iceland, bought a few garments and was satisfied with the fit and quality. Finding out that I can order 66North garments online in my home country was a nice surprise.
Good quality and good service.

27 de março de 2026
logotipo da 66°NORTH

Resposta de 66°NORTH

Hi Samuele,

Thank you so much for your kind words, we really appreciate your support!

Kind Regards,
Lorcan, 66°North Customer Service

Avaliado com 1 de um total de 5 estrelas

I ordered a tshirt

I ordered a tshirt. $107. Realized it was wrong size. Ordered another. Cost $303 to mail first tshirt back. Immediately told them to cancel second order. Same day as my order was taken. Told me it was too late

3 de abril de 2026
logotipo da 66°NORTH

Resposta de 66°NORTH

Hi Jeff,

Thank you for your message, and we’re very sorry for the frustration this has caused.

We understand how disappointing this situation has been, and our team has already reached out to you to help resolve it. We’re currently awaiting your response so we can get everything sorted as quickly as possible for you.

Kind Regards,
Lorcan, 66°North Customer Service

Avaliado com 5 de um total de 5 estrelas

Great shop

Great shop, great jacket

27 de março de 2026
logotipo da 66°NORTH

Resposta de 66°NORTH

Hi,

Thank you very much, we’re really glad you’re happy with your jacket!

Kind Regards,
Lorcan, 66°North Customer Service

Avaliado com 5 de um total de 5 estrelas

I love my Jökla-Parka

Great stuff (Jökla-Parka) and fast shipping. Absolutely recommended. 👍

27 de março de 2026
logotipo da 66°NORTH

Resposta de 66°NORTH

Hi Daniel,

Thank you so much! Great to hear you’re enjoying your Jökla-Parka 😊

Kind Regards,
Lorcan, 66°North Customer Service

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