Very poor internet connections kept going down and even worse customer service I left this company two years ago and was told that I had nothing to pay and then out of the blue I get a bill for near... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Very poor internet connections kept going down and even worse customer service I left this company two years ago and was told that I had nothing to pay and then out of the blue I get a bill for near... Ver mais
A empresa respondeu
Had an account 6 years ago. The service went down, and I told them, " I will need to get a different provider if not fixed" It was never fixed, and I got a new provider. 5 years later, I get a bill fo... Ver mais
A empresa respondeu
I have been a customer a few years. Initially very good, followed by very poor. After several ping pong conversations yesterday it all got fixed. A very knowledgeable young lad Micheal deserves top ma... Ver mais
A empresa respondeu
Theyre not a bad company, the customer services people are helpful and insightful, even when given intense questioning. We had a few issues when we first signed up, mainly cos they somehow duplic... Ver mais
A empresa respondeu
Ribble House Ribble Business Park, Blackburn, BB1 5RB, Reino Unido
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 95% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I'm a pensioner not very internet navy.Had a lovely young lady today who really sorted everything out for me .Thank you so much

Resposta da 6ginternet
Shit Internet last month 11 days no Internet. This month 13 days no Internet I left this morning they try to get money out from my account over 200 pounds that u not gona have penny???
6g opus service is very very bad no internet very slow internet.in my home last 4 days no internet service and I complaint lot of time but response all the time same answer no engineers.
And customer service take to much time to attend the phone I am. Waiting 30 40 minutes.
Very very shit service I recommend no body choose 6g
Worst internet provider ever. Never have internet. Ran them a few times never help waste of time and money
My advice stay well away from these lot
Would ran as fast and as far away from them as possible. Nothing but problems now they want £130 for me to cancel my contract. at least D Turpin wore a mask.
Great service and interaction with customer service
I have been with 6g for over a year now and I am impressed with the speeds I get and the coverage in the house. I have had a problem with my sky q box dropping out of connection constantly. 6g spoke to the sky engineer and within minutes the issue was identified and 6g tweaked my connection and the problem was solved. I have always found 6g tech support to be really helpful and I would recommend trying 6g especially if your limited to which internet speeds you can get at your house
Polite and friendly whilst staying professional.

Resposta da 6ginternet
Staff are polite and have had no issues with my broadband.Would definitely recommend.

Resposta da 6ginternet
worst internet provider.
been without wifi for more than 10 days been calling everyday they told the same thing everyday: they engineer will contact u never received any call after that they told me that they will send me a new router never received it been more than 10 days without wifi and still dont have and with no intentions to help.

Resposta da 6ginternet
The technical support provider was very attentive and helpful
no internet for two days now rang back today told me they would call me back and guess what no call back

Resposta da 6ginternet
had a problem with the speed of the internet which was quickly resolved by Amelia

Resposta da 6ginternet
Took abit of time to get hold of someone (not agents fault)
Once I was connected to agent she was helpful and very quick to get my query sorted thank you opus amazing company already

Resposta da 6ginternet
Called up multiple times addressing the same issue, temporally fixed then goes back to not working.
Will be terminating the contract.
Terrible internet speed only time customer service is on call is Monday to Friday only and only on 9am till 6pm, I was supposed to be on 300mbps but I will be lucky to get 30 at the moment for last few days I been getting only 5-10 need to leave because they cannot provide 300 mbps everyday as on Contract says...stay away my Tip to everyone...
I quickly found the answer to my problems
Can't even get through on phone and payment system is a joke
Had a problem with the Wi-Fi signal disconnecting itself, managed to get the issue sorted over live chat, very easy and efficient service.
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