Opusbroadband Avaliações 

689
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The engineer Chris was brilliant at providing service and repair for us. The internet problems were resolved and our connection was live in no time. Chris gave me an efficient friendly customer care.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Although the guys couldn’t fit it on the scheduled date due to my roof pitch and a nesting seagull and her young, they booked me in for the very next day so as to use the cherry picker machine. The... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I took on opus broadband and they were very helpful until I signed the contract First month payment they took more than they should have out of my account and 4 weeks on still waiting for refund... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Chris introduced himself immediately on meeting us. He was polite respectful and professional at all times. He was on time and was respectful of the environment too. He did a great job and explained... Ver mais

A empresa respondeu

Detalhes da empresa


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

689 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 96% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(689)

148 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Problem resolved

The engineer Chris was brilliant at providing service and repair for us. The internet problems were resolved and our connection was live in no time. Chris gave me an efficient friendly customer care. Very happy with service! Thank you!

14 de julho de 2026
Avaliação não solicitada
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Resposta da Opusbroadband

Thank you, Sumayya, for the great feedback! We're glad you had a positive experience.

Avaliado com 5 de um total de 5 estrelas

Up and running with only 12 days notice

Although the guys couldn’t fit it on the scheduled date due to my roof pitch and a nesting seagull and her young, they booked me in for the very next day so as to use the cherry picker machine. They arrived just after 8am, didn’t disturb the nesting gull too much and had me up and running in no time at all.
Ross, Andy and Seb were a pleasure to have in my home, and we had a few good laughs along the way. All in all an enjoyable experience and they’re a perfect option for setting someone up quickly if you’ve just changed address. That was the deal breaker as all other companies want 30 days notice. These guys were informed that the sale had gone through and completion was only 12 days away and they still managed it.

Thanks so much lads!

9 de julho de 2026
Avaliação não solicitada
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Resposta da Opusbroadband

Thank you, Kelloggs, for the great feedback! We're glad you had a positive experience.

Avaliado com 1 de um total de 5 estrelas

Scam ripoff

I took on opus broadband and they were very helpful until I signed the contract
First month payment they took more than they should have out of my account and 4 weeks on still waiting for refund
Second month being charged double the agree price
The company is a scam and people should stay away from this company
Going back to virgin media
At least they’re a honest and legitimate company

30 de junho de 2026
Avaliação não solicitada
logotipo da Opusbroadband

Resposta da Opusbroadband

We're sorry Azhar Javed, to hear about your experience. We've requested your details via Trustpilot so we can locate your account and look into this further. Thank you for bringing it to our attention.

Avaliado com 1 de um total de 5 estrelas

OPUS STOLE MONEY FROM ME

I ended my contract with Opus.
I paid the outstanding balance.
I thought that would be it and I would be free from Opus
Then they started asking for more money from me via a letter threatening to had it over to debt collection company.
Upon checking my credit card statement I discovered that they had taken the money ( without my consent )
I then explained that I had payed the outstanding balance.
They admitted that it was a mistake on their part and that they would refund the money they had taken without my consent.
After I have told the time and again that I have received it
I have still not received the refund
I have even been to their offices where I was told face to face that money was being refunded.
I WAS LIED TOO.
It has been over a month now.
I don't think they have any intention of refunding the money that they
STOLEN FROM ME.
A DISHONIST COMPANY.

19 de junho de 2026
Avaliação não solicitada
logotipo da Opusbroadband

Resposta da Opusbroadband

We're sorry Ade, to hear about your experience. We've requested your details via Trustpilot so we can locate your account and look into this further. Thank you for bringing it to our attention.

Avaliado com 5 de um total de 5 estrelas

CONNAH WAS AMAZING

CONNAH WAS AMAZING . SO HELPFUL. SET ALL MY DEVICES UP AND RAN TESTS BEFORE LEAVING. VERY FRIENDLY JOB DONE TO A HIGH STANDARD.
MY SON OVER THE MOON HAS EXCELLENT WIFI FOR HIS GAMING.
THANKYOU CONNAH

26 de junho de 2026
Avaliação não solicitada
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Resposta da Opusbroadband

Thank you, Diane, for the great feedback! We're glad you had a positive experience.

Avaliado com 5 de um total de 5 estrelas

Great Opus installation

Really helpful and informative friendly installers. Chris and his assistant were quick and tidy explained everything and set all equipment up.
Very happy with service.

18 de junho de 2026
Avaliação não solicitada
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Resposta da Opusbroadband

Thank you, Fran, for the great feedback! We're glad you had a positive experience.

Avaliado com 5 de um total de 5 estrelas

Andy and Ross both were so helpful and…

Andy and Ross both were so helpful and did an amazing job. Both explained what they were doing as they went along and were also respectful of their surroundings and the property. Highly recommended lads.

16 de junho de 2026
Avaliação não solicitada
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Resposta da Opusbroadband

Thank you, Lewis, for the great feedback! We're glad you had a positive experience.

Avaliado com 5 de um total de 5 estrelas

My experience

The technician Connah was really friendly. The service was quickly installed and set up!

16 de junho de 2026
Avaliação não solicitada
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Resposta da Opusbroadband

Thank you, Thomas, for the great feedback! We're glad you had a positive experience.

Avaliado com 5 de um total de 5 estrelas

Well done Chris, for your respect and professionalism

Chris introduced himself immediately on meeting us. He was polite respectful and professional at all times. He was on time and was respectful of the environment too. He did a great job and explained everything he had done and how to connect etc. he didn’t leave until we were totally happy with the services provided. What a very pleasant young man, he is an asset to Opus.

5 de junho de 2026
Avaliação não solicitada
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Resposta da Opusbroadband

Thank you, David, for the great feedback! We're glad you had a positive experience.

Avaliado com 5 de um total de 5 estrelas

Just had our opus broadband installed

Just had our opus broadband installed.
Would 100% recommend these lads who fit it.
Polite very work conscious tidy . And made sure everything was connected before he left .

5 de junho de 2026
Avaliação não solicitada
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Resposta da Opusbroadband

Thank you, Janet, for the great feedback! We're glad you had a positive experience.

Avaliado com 5 de um total de 5 estrelas

Great service.

Install done by Seb, lovely young man. Friendly and quick install. Couldn't be happier.

4 de junho de 2026
Avaliação não solicitada
logotipo da Opusbroadband

Resposta da Opusbroadband

Thank you, Liam, for the great feedback! We're glad you had a positive experience.

Avaliado com 5 de um total de 5 estrelas

Seb came and fitted my wifi explained…

Seb came and fitted my wifi explained everything left work area nice and clean sound guy 👍

3 de junho de 2026
Avaliação não solicitada
logotipo da Opusbroadband

Resposta da Opusbroadband

Thank you, Jordan, for the great feedback! We're glad you had a positive experience.

Avaliado com 5 de um total de 5 estrelas

Broadband at bridge heywood

Chris came out and fitted our broadband , he was very professional, he explained everything to us and tidied up after. Thank you for your excellent service

2 de junho de 2026
Avaliação não solicitada
logotipo da Opusbroadband

Resposta da Opusbroadband

Thank you, Mr Nigel, for the great feedback! We're glad you had a positive experience.

Avaliado com 5 de um total de 5 estrelas

Very good experience

Very good experience
Much appreciated service by Chris.
Highly recommended....

1 de junho de 2026
Avaliação não solicitada
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Resposta da Opusbroadband

Thank you, Vineetha, for the great feedback! We're glad you had a positive experience.

Avaliado com 5 de um total de 5 estrelas

Great team

Great team! Very polite and professional, work extreamly hard to do their jobs thanks Seb and Chris :)

28 de maio de 2026
Avaliação não solicitada
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Resposta da Opusbroadband

Thank you, Samantha, for the great feedback! We're glad you had a positive experience.

Avaliado com 5 de um total de 5 estrelas

New router - excellent service

Ross and Andy gave an excellent service when called out to fit a new router. Originally we had bad signal but they ensured that our connection was boosted. They ensured coverage was in all rooms in our house and took the time out to explain the new router properly

20 de maio de 2026
Avaliação não solicitada
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Resposta da Opusbroadband

Thank you, Naeem, for the great feedback! We're glad you had a positive experience.

Avaliado com 5 de um total de 5 estrelas

Amazing service!

Chris and Connah did amazing at fitting my Internet. Amazing service!! Very polite explained everything showed me how to connect and what one would work for tv and camera. Also offered to connect any devices for me. Shown me where to call to contact if any issues. Recommended very helpful. Thankyou.

18 de maio de 2026
Avaliação não solicitada
logotipo da Opusbroadband

Resposta da Opusbroadband

Thank you, Stella, for the great feedback! We're glad you had a positive experience.

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