The engineer Chris was brilliant at providing service and repair for us. The internet problems were resolved and our connection was live in no time. Chris gave me an efficient friendly customer care.... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
The engineer Chris was brilliant at providing service and repair for us. The internet problems were resolved and our connection was live in no time. Chris gave me an efficient friendly customer care.... Ver mais
A empresa respondeu
Although the guys couldn’t fit it on the scheduled date due to my roof pitch and a nesting seagull and her young, they booked me in for the very next day so as to use the cherry picker machine. The... Ver mais
A empresa respondeu
I took on opus broadband and they were very helpful until I signed the contract First month payment they took more than they should have out of my account and 4 weeks on still waiting for refund... Ver mais
A empresa respondeu
Chris introduced himself immediately on meeting us. He was polite respectful and professional at all times. He was on time and was respectful of the environment too. He did a great job and explained... Ver mais
A empresa respondeu
Ribble house, Ribble Business Park, BB1 5RB, Blackburn, Reino Unido
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The engineer Chris was brilliant at providing service and repair for us. The internet problems were resolved and our connection was live in no time. Chris gave me an efficient friendly customer care. Very happy with service! Thank you!

Resposta da Opusbroadband
The lovely Chris came to fit my wifi booster, he was very professional and friendly, great chat. Thanks Chris!!

Resposta da Opusbroadband
Although the guys couldn’t fit it on the scheduled date due to my roof pitch and a nesting seagull and her young, they booked me in for the very next day so as to use the cherry picker machine. They arrived just after 8am, didn’t disturb the nesting gull too much and had me up and running in no time at all.
Ross, Andy and Seb were a pleasure to have in my home, and we had a few good laughs along the way. All in all an enjoyable experience and they’re a perfect option for setting someone up quickly if you’ve just changed address. That was the deal breaker as all other companies want 30 days notice. These guys were informed that the sale had gone through and completion was only 12 days away and they still managed it.
Thanks so much lads!

Resposta da Opusbroadband
The guy made me feel comfortable in my own home

Resposta da Opusbroadband
I took on opus broadband and they were very helpful until I signed the contract
First month payment they took more than they should have out of my account and 4 weeks on still waiting for refund
Second month being charged double the agree price
The company is a scam and people should stay away from this company
Going back to virgin media
At least they’re a honest and legitimate company

Resposta da Opusbroadband
I ended my contract with Opus.
I paid the outstanding balance.
I thought that would be it and I would be free from Opus
Then they started asking for more money from me via a letter threatening to had it over to debt collection company.
Upon checking my credit card statement I discovered that they had taken the money ( without my consent )
I then explained that I had payed the outstanding balance.
They admitted that it was a mistake on their part and that they would refund the money they had taken without my consent.
After I have told the time and again that I have received it
I have still not received the refund
I have even been to their offices where I was told face to face that money was being refunded.
I WAS LIED TOO.
It has been over a month now.
I don't think they have any intention of refunding the money that they
STOLEN FROM ME.
A DISHONIST COMPANY.

Resposta da Opusbroadband
CONNAH WAS AMAZING . SO HELPFUL. SET ALL MY DEVICES UP AND RAN TESTS BEFORE LEAVING. VERY FRIENDLY JOB DONE TO A HIGH STANDARD.
MY SON OVER THE MOON HAS EXCELLENT WIFI FOR HIS GAMING.
THANKYOU CONNAH

Resposta da Opusbroadband
Really helpful and informative friendly installers. Chris and his assistant were quick and tidy explained everything and set all equipment up.
Very happy with service.

Resposta da Opusbroadband
Andy and Ross both were so helpful and did an amazing job. Both explained what they were doing as they went along and were also respectful of their surroundings and the property. Highly recommended lads.

Resposta da Opusbroadband
The technician Connah was really friendly. The service was quickly installed and set up!

Resposta da Opusbroadband
Chris introduced himself immediately on meeting us. He was polite respectful and professional at all times. He was on time and was respectful of the environment too. He did a great job and explained everything he had done and how to connect etc. he didn’t leave until we were totally happy with the services provided. What a very pleasant young man, he is an asset to Opus.

Resposta da Opusbroadband
Just had our opus broadband installed.
Would 100% recommend these lads who fit it.
Polite very work conscious tidy . And made sure everything was connected before he left .

Resposta da Opusbroadband
Install done by Seb, lovely young man. Friendly and quick install. Couldn't be happier.

Resposta da Opusbroadband
Seb came and fitted my wifi explained everything left work area nice and clean sound guy 👍

Resposta da Opusbroadband
Chris came out and fitted our broadband , he was very professional, he explained everything to us and tidied up after. Thank you for your excellent service

Resposta da Opusbroadband
Very good experience
Much appreciated service by Chris.
Highly recommended....

Resposta da Opusbroadband
Great team! Very polite and professional, work extreamly hard to do their jobs thanks Seb and Chris :)

Resposta da Opusbroadband
Ross and Andy gave an excellent service when called out to fit a new router. Originally we had bad signal but they ensured that our connection was boosted. They ensured coverage was in all rooms in our house and took the time out to explain the new router properly

Resposta da Opusbroadband
Chris and Connah did amazing at fitting my Internet. Amazing service!! Very polite explained everything showed me how to connect and what one would work for tv and camera. Also offered to connect any devices for me. Shown me where to call to contact if any issues. Recommended very helpful. Thankyou.

Resposta da Opusbroadband
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.