This is the first time i've used a proxy service to purchase merchandise. Honestly, it was so simple to use the website. I can see the tracking for each item, when it gets to their warehouse and when... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
This is the first time i've used a proxy service to purchase merchandise. Honestly, it was so simple to use the website. I can see the tracking for each item, when it gets to their warehouse and when... Ver mais
A empresa respondeu
From a seasoned proxy buyer’s perspective, 8mart.jp offers a more responsive and personal service compared to other similar service providers (for japan goods). Made a few purchases and the whole proc... Ver mais
8mart continues to be very patient and efficient with helping me find and purchase the items I want! The first time I used 8mart was to buy specific anime/game merch that I otherwise could not get her... Ver mais
A empresa respondeu
First time using 8mart, it has been a pleasant experience thus far. While currently 8mart charges 500yen per item, they help to procure and remind sellers, store, check and ship items in good order. I... Ver mais
A empresa respondeu
Escrito pela empresa
Room 405, Yamato Building 1-6-16 Kanda Izumicho Chiyoda-ku, 101-0024, Tokyo, Japão
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Era “bueno” pero declaran el valor de los productos con su comisión, se tardan en comprar las cosas y ahora aumentaron sus tarifas de compras de 300 a 500 que es muy caro. No podré seguir usándolo, hora de buscar alternativas.
As always very satisfied and super easy to use thank you!
The packaging was great and I was pleased with the service, however not having information about how much my package weighted and not being able to choose options for shipping ended up worsening the experience. Shipping was way too expensive and same courrier charged me a lot for custom procedures services. I liked it but I don't think I will use the service again due to this.

Resposta da 8mart.jp
the time it took for my item to arrive at the warehouse was quite a bit, but after that the shipping was nice and fast !! will definitely use again
this was my first time using this proxy and i was not disappointed. im very happy to have found another i can use. my stuff came quick and safe after being sent out.
This is the second time that I am using 8mart.jp. Very well assured of their support and services.
Thank you 8mart everything came perfectly. I totally recommend since the website was easy to use and they packaged well.
Good experience and friendly customer service. The only downside is that their purchase will take awhile so if you are rushing for things that might sell out fast, choose other option.
edit: Now their purchases are pretty fast.
great service once again!
8mart never fail to impress me, item always received in great condition with no damages. Will order again soon!
Really HOPE they would improve this:
It takes so LONG for them to purchase. Found a super great deal and used 8mart but they did not purchase it on time (it was quite a while). It would really be a great proxy if it doesn't have this problem. They have great customer service from previous experience, able to cancel order on time, provide refund etc. However they take like few hours to purchase just one item on the website >:( This will make many lose out their purchase and feel super disappointed
This is such a huge flaw!! If they fix this it will be the PERFECT proxy website imo! I REALLY DON'T RECOMMEND IF YOU ARE TRYING TO GET AN ITEM ASAP! However if you are sure that the item you want to purchase will still be available after quite a while, I do recommend because of the good service.

Resposta da 8mart.jp
Very great service. Serious proxy with nice options and no hidden fees. I wish they could work with Fedex too but it's okay, maybe one day!
everything was package super securely and i received all of the orders i purchased. items were updated immediately once they arrived at the warehouse unlike other proxy site which i really appreciate.
Ive tried purchasing from mercari but it always goes to sold out even before they secured it. 1st try they refunded me successfully and no special service fee. The 2nd time, I gave them a chance to— maybe they can still be great, but turns out not. I asked them if my order was able purchase since its already sold out on the mercari site but they asked me if im willing to pay for special service fee of 300. AFTER PAYING JUST ONE SECOND I RECEIVED A EMAIL THAT PURCHASE WAS NOT SUCCESSFUL BECAUSE ITS ALREADY SOLD OUT!!!!! UP UNTIL NOW REFUND HASNT BEEN MADE. IM STILL WAITING UNLIKE THE 1ST TIME REFUND IT WAS QUITE QUICK. In conclusion for stress free proxy service dont use 8mart they are scam. No refund and they taken my 300 yen out for “SPECIAL SERVICE FEE” which at 1st transaction was never been made.

Resposta da 8mart.jp
8mart used to be so good. Now they take a really long time to purchase items, pack items, and ship. By the time they get around to purchasing my requested items, it’s usually sold out. I will be looking for a new proxy soon.

Resposta da 8mart.jp
this is the second time i’ve used 8mart to purchase items from mercari jpn and i’m super satisfied with their service! they are relatively quick with processing orders/requests as well as scanning them in when the items arrive at their warehouse. their website interface is fairly easy to navigate and my items arrived packaged super safely! will definitely be using their service again in the future.
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