The same as usual: great products, delivered on the stipulated schedule; the quality of the delivery package is excellent, which means all is made with great care. No complaints so far
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Veja o que dizem as avaliações
I preordered a figure and I just received it. It arrived in perfect condition, very fast and excellently packaged. The price was very good too. I also asked one thing in customer service and thei... Ver mais
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My first time ordering from Lapin Noir. Very satisfied. The order was shipped the next day. They use Fedex, so it arrives within 2-3 days in Europe. Furthermore, they used a sturdy cardboard box and b... Ver mais
A empresa respondeu
Great service with fast replies. Good pricing. Their warehouse feature to combine items for shipping has saved me a lot of money. The figures are very well packed and arrive in great condition. Hi... Ver mais
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Detalhes da empresa
Escrito pela empresa
LapinNoir.JP is an online store that sells anime figures and goods loved by customers worldwide. Their collection includes popular characters and series such as Attack on Titan, Naruto, and One Piece. They offer high-quality products at competitive prices sourced from trusted suppliers and manufacturers, ensuring authenticity and quality. LapinNoir.JP caters to both seasoned collectors and those starting to explore the world of anime. They provide excellent customer service and fast shipping to customers worldwide, ensuring a seamless shopping experience. Shop now at LapinNoir.JP and discover the world of anime like never before! Certified as a partner shop of My Figure Collection in August 2023. (MFC PARTNER SHOP)
Informações de contato
4,9
Excelente
363 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The same as usual: A Great Service
The same as usual: great products, delivered on the stipulated schedule; the quality of the delivery package is excellent, which means all is made with great care. No complaints so far
15 de junho de 2026
Resposta da LapinNoir.JP
Thank you very much for your continued support and for taking the time to leave us such a wonderful review.
We are delighted to hear that your order arrived safely and that you were satisfied with both our packaging and service. Your kind words mean a great deal to our team and encourage us to continue improving.
We are currently planning to introduce even more convenient services in the future. Our goal is to provide a wide range of options tailored to the individual needs of each customer.
While we are taking things one step at a time, we are committed to growing alongside our store and continuously improving the shopping experience we offer. We hope you will look forward to the new services and features we have planned.
Thank you again for your trust and support. We look forward to serving you again soon.
Best regards,
LapinNoir.JP
Love LapinNoir
Amazing customer service, fast shipping and great shipping prices to the US. I really like the warehouse feature as well.
15 de junho de 2026
Resposta da LapinNoir.JP
Thank you very much for your kind review and continued support!
We are delighted to hear that you are happy with our customer service, shipping speed, shipping rates to the United States, and especially our LNJ Storage (warehouse) feature.
It means a lot to us to know that our services have helped make your collecting experience more enjoyable and affordable.
We truly appreciate your support and look forward to serving you again in the future.
Kind regards,
LapinNoir.JP
Lapinnoir is a great online figure store.
Great service with fast replies.
Good pricing. Their warehouse feature to combine items for shipping has saved me a lot of money. The figures are very well packed and arrive in great condition.
Highly recommend Lapin. Been buying from them for years now.
10 de junho de 2026
Resposta da LapinNoir.JP
Thank you so much for your wonderful review and for your continued support over the years!
It truly means a great deal to us to hear such kind words from one of our valued repeat customers. We are especially happy to know that you have been satisfied with our pricing, customer service, packaging, and LNJ Storage service.
Customers like you are the reason we continue working hard every day to improve our store and provide the best possible experience for collectors around the world.
We are sincerely grateful for the trust you have placed in us throughout the years. It has been our pleasure to serve you, and we look forward to helping you grow your collection for many years to come.
Thank you once again for your loyalty and support.
Warm regards,
LapinNoir.JP
I found the figure that I couldn't find…
I found the figure that I couldn't find anywhere got it at a fair price and got no problem with delivery.
11 de junho de 2026
Resposta da LapinNoir.JP
Thank you very much for your kind feedback!
We are delighted to hear that you were able to find the figure you had been searching for and that it arrived safely without any issues.
Many collectible figures become very difficult to find over time, so it makes us especially happy to know that we were able to help you add this item to your collection at a fair price.
Thank you for choosing LapinNoir.JP. We truly appreciate your support and look forward to serving you again in the future.
We hope you continue to enjoy your new figure and have a wonderful day!
Kind regards,
LapinNoir.JP
Highly Recommended!
The purchase process was very easy and straightforward. The store responds quickly and clearly to any questions. Shipping was fast, and the packaging was excellent — the figure arrived in perfect condition with no damage to the box or the figure itself.
Overall, a very pleasant buying experience. I highly recommend LapinNoir!
20 de maio de 2026
Resposta da LapinNoir.JP
Dear Customer,
Thank you very much for your wonderful review and for recommending LapinNoir.
We are truly delighted to hear that you found the ordering process simple and straightforward, and that our customer support was able to answer your questions promptly and clearly.
It is also our pleasure to know that your order arrived quickly and that the figure reached you in perfect condition. We take great care in packaging every order, so your kind words mean a great deal to our team.
Your recommendation and support encourage us to continue providing the highest level of service possible.
We sincerely appreciate your trust in LapinNoir and look forward to serving you again in the future.
Warm regards,
Hitomi
LapinNoir.JP
Ordered an in stock item and it arrived…
Ordered an in stock item and it arrived super fast, and the shipping costs were totally affordable (2 noodle stoppers to Germany).
I'm so pleased, due to prepaid VAT with IOSS it was the best value I found.
They are also very helpful and reply rather quickly in my experience.
I've pre ordered a few things and I'm sure it'll go just as smoothly!
Might become my go-to Japanese store!
Thank you so much
9 de junho de 2026
Avaliação não solicitada
Resposta da LapinNoir.JP
Dear Customer,
Thank you very much for taking the time to share your wonderful feedback.
We are truly delighted to hear that your in-stock order arrived quickly and that our shipping rates to Germany met your expectations. It also means a great deal to us that you found our IOSS prepaid VAT service convenient and good value.
Your kind words about our customer service and response times are sincerely appreciated. We always strive to provide the best possible shopping experience for our customers around the world.
Thank you as well for placing your pre-orders with us. We will do our very best to ensure they are handled just as smoothly, and we look forward to delivering them to you safely.
We are honored to hear that LapinNoir.JP may become your go-to Japanese store. Thank you for your trust and support.
We look forward to serving you again soon!
Warm regards,
Hitomi
LapinNoir.JP
Recommended
Authentic products and arrived well packaged so there was nothing broken or damaged.
20 de abril de 2026
Resposta da LapinNoir.JP
Thank you very much for your wonderful review and recommendation!
We are delighted to hear that your order arrived safely and that everything was authentic, well packaged, and in perfect condition. Our team takes great pride in carefully inspecting and packing every order so that collectors around the world can enjoy their purchases with confidence.
In addition to our careful packaging, we also offer several convenient services, including our Pay Later option, Installment Payment Service, LNJ Storage Service, and our Open-Box Quality Check & Inner Cushioning service, where we inspect items before shipping and add extra cushioning to help reduce the risk of transit damage.
Your kind words truly mean a great deal to our team and encourage us to continue providing the best possible service.
Thank you once again for choosing LapinNoir! We sincerely look forward to serving you again in the future!
Best regards,
Tomo
LapinNoir.JP
Resposta da LapinNoir.JP
Thank you very much for your kind review!
We are delighted to hear that your order arrived safely and in excellent condition. Our team takes great care in packaging every order to ensure that collectors around the world receive their items as safely as possible.
We truly appreciate your support and are very happy to know that you were satisfied with your experience.
In addition to our careful packaging and fast shipping, we also offer several convenient services such as our Pay Later option, Installment Payment Service, and LNJ Storage Service, which allows customers to store and combine orders for future shipments. We would be delighted if you have the opportunity to use these services on your next order.
Thank you again for choosing LapinNoir. We look forward to serving you again in the future!
Best regards,
Tomo
LapinNoir.JP
Excellent
I preordered a figure and I just received it. It arrived in perfect condition, very fast and excellently packaged. The price was very good too.
I also asked one thing in customer service and their reply was fast, polite and precise.
Overall, if I see any other figures in their website that I'm interested in, I will surely buy again. 10/10
22 de junho de 2026
Avaliação não solicitada
Resposta da LapinNoir.JP
Thank you very much for your wonderful review and for choosing LapinNoir!
We are delighted to hear that your pre-ordered figure arrived safely, in perfect condition, and that you were satisfied with both the packaging and delivery speed. It is always our goal to provide collectors with a smooth and enjoyable shopping experience from pre-order to delivery.
We are also very pleased to know that our customer support was able to assist you promptly and clearly. Providing responsive and reliable service is something we take great pride in.
In addition to our careful packaging and customer support, we also offer several convenient services such as our Pay Later option, Installment Payment Service, and LNJ Storage Service, allowing customers to store and combine orders at their convenience. We hope these services may be helpful for your future purchases.
Your kind words and perfect rating mean a great deal to our team and motivate us to continue improving our service.
Thank you again for your support. We sincerely look forward to serving you again whenever you find your next favorite figure.
Best regards,
Tomo
LapinNoir.JP
My first time ordering from Lapin Noir
My first time ordering from Lapin Noir. Very satisfied. The order was shipped the next day. They use Fedex, so it arrives within 2-3 days in Europe. Furthermore, they used a sturdy cardboard box and blister packaging. Everything arrived in good condition.
18 de junho de 2026
Avaliação não solicitada
Resposta da LapinNoir.JP
Thank you very much for your kind review and for choosing LapinNoir.JP for your first order.
We are delighted to hear that you were satisfied with both the shipping speed and the packaging. Our team always strives to dispatch orders as quickly as possible while ensuring that every item is packed safely and securely for its journey overseas.
We are especially pleased to know that your package arrived in Europe within just a few days and that everything reached you in excellent condition.
In addition to our fast shipping and careful packaging, we also offer a variety of collector-friendly services designed to accommodate different needs and preferences. These include our Pay Later, Installment Payment Service, and LNJ Storage Service, which allows customers to store and combine orders at their convenience. We would be delighted if you have the opportunity to take advantage of these services in the future.
Your feedback means a great deal to us and motivates us to continue providing the best possible service to collectors around the world.
Thank you once again for your support. We sincerely look forward to serving you again in the future.
Best regards,
LapinNoir.JP
Tomo
Beautiful love it ❤️
Exacly that figur i wanted looks perfect just beautiful thank you!
15 de maio de 2026
Resposta da LapinNoir.JP
Thank you so much for your kind words! ❤️
We are truly delighted to hear that it was exactly the figure you were looking for and that you are happy with its condition.
Our team takes great care in inspecting and packaging every item, so receiving feedback like yours means the world to us.
We sincerely appreciate your support and hope this beautiful figure brings you happiness for many years to come.
Thank you again for choosing LapinNoir.JP, and we look forward to serving you again in the future!
Best regards,
LapinNoir.JP
Fast and well-priced
I have ordered several figures from this company and they were shipped out in a timely manner and have had no issues upon arrival. Their prices are also good, especially when compared to other websites that offer the same service, and this will most likely be my default place to preorder figures from now on.
18 de maio de 2026
Resposta da LapinNoir.JP
Thank you very much for your wonderful review and for your continued support!
We are truly grateful that you have chosen LapinNoir.JP for multiple figure purchases. It is great to hear that your orders have consistently arrived safely and that you have been satisfied with our shipping speed and service.
We're also delighted that you find our prices competitive compared to other stores. We always strive to offer authentic products at fair prices while providing reliable shipping and customer support.
Knowing that LapinNoir.JP may become your default place for future pre-orders is one of the highest compliments we could receive. Your trust and support mean a great deal to our team.
Thank you again for shopping with us. We look forward to helping you add many more amazing figures to your collection in the future!
Best regards,
LapinNoir.JP
Best Shop Ever!…
This is always the best overseas place i’ve ordered figures from. Shipping is fast, their prices are always affordable and I’ve never received anything damaged. Plus all the shipping options to choose from to fit your budget is great!
18 de maio de 2026
Resposta da LapinNoir.JP
Thank you so much for your amazing review!
Hearing that LapinNoir.JP is your favorite overseas store for figures truly means a lot to us. We work hard to provide authentic products at fair prices while offering reliable shipping and careful packaging, so we're delighted to know that your experiences have consistently met your expectations.
We're especially pleased to hear that your orders have always arrived safely and that you appreciate the variety of shipping options available. We believe every collector should be able to choose a shipping method that best fits their needs and budget.
Thank you again for your continued trust and support. Customers like you are the reason we strive to improve every day. We look forward to helping you find many more wonderful figures in the future!
Best regards,
LapinNoir.JP
The customer support is incredible!
The customer support is incredible!! I reached out regarding a purchase to ensure it has been secured and they responded so quickly and kindly! The figure I purchased was incredible hard to find and they had one left. My figure arrived from Japan to the US in 4 business days! The figure was packaged very securely and it arrived in perfect condition. Between the quick shipping, extremely kind customer service, and amazing packaging - I would gladly purchase from LapinNoir again :)
4 de junho de 2026
Avaliação não solicitada
Resposta da LapinNoir.JP
Thank you so much for your incredibly kind review!
We are truly delighted to hear that you had such a positive experience with us. It means a lot to know that our customer support was able to give you peace of mind regarding your order, especially for a figure that was so difficult to find.
We're also thrilled that your package arrived safely in the United States in just 4 business days and that everything arrived in perfect condition. Our team takes great care in packaging every order, so hearing that our efforts were appreciated is very rewarding.
Your kind words about our customer service, shipping speed, and packaging mean the world to us and serve as great motivation for our entire team.
Thank you again for choosing LapinNoir.JP. We sincerely appreciate your support and look forward to serving you again in the future.
Best regards,
LapinNoir.JP
Good delivery options, easy to work with warehouse'd orders
I absolutely adore their warehouse system! It's easy to hoard things for a while to get a better deal on the delivery. Also a good choice of prizes for fair price :)
15 de maio de 2026
Resposta da LapinNoir.JP
Thank you so much for your wonderful review!
We're thrilled to hear that you're enjoying our warehouse system. We created it to give collectors more flexibility and help save on shipping costs by combining orders, so it's great to know it's been useful for you.
We're also happy that you found our selection and pricing of prize figures to be fair. We always strive to offer authentic products at competitive prices while providing services that make collecting even more enjoyable.
Thank you again for your support and for choosing LapinNoir.JP. We look forward to serving you again and helping you grow your collection!
Best regards,
LapinNoir.JP
Resposta da LapinNoir.JP
Thank you very much for your kind review!
We are delighted to hear that your order arrived quickly and that you found our website easy to use. Providing a smooth shopping experience and fast service is always our goal, so your feedback truly means a lot to us.
Thank you for choosing LapinNoir.JP. We look forward to serving you again in the future!
Best regards,
LapinNoir.JP
Great customer support!
I ordered a figure from them and it arrived damaged, the customer support was very helpful and polite and i got a refund quickly.
5 de janeiro de 2026
Avaliação não solicitada
Resposta da LapinNoir.JP
Thank you very much for your kind review and feedback.
First of all, we sincerely apologize once again that your figure arrived damaged. We understand how disappointing that must have been, and we truly appreciate your patience and understanding throughout the support process.
At the same time, we are very grateful for your warm words regarding our customer support. Providing polite and reliable assistance to our customers is extremely important to us, so your feedback genuinely means a lot to our team.
We are glad we were able to assist you promptly with the refund process, and we sincerely appreciate your trust and cooperation.
Thank you once again for your support, and we hope to have the opportunity to serve you again in the future under better circumstances.
Kind regards,
LapinNoir.JP Customer Support
I love buying from lapin
I love buying from lapin, they always have every single new pre-order and for much cheaper than alot of other stores. Very fast shipping for overseas. Would recommend 100%. They have a great installment payment system to catch any pre-orders before they are gone.
16 de abril de 2026
Resposta da LapinNoir.JP
Thank you so much for your wonderful review and continued support!
We are truly happy to hear that you enjoy shopping with LapinNoir and that our preorder selection, pricing, and shipping service have met your expectations. Your kind words about our installment payment system also mean a great deal to us, as we always hope to make collecting figures more accessible and flexible for our customers.
It means a lot to know that our service has helped you secure preorders before they sell out. Supportive messages like yours greatly encourage our entire team and motivate us to continue improving our store and services.
Thank you once again for your recommendation and trust in us. We sincerely look forward to serving you again in the future!
Kind regards,
LapinNoir.JP Customer Support
A little gem!
I stumbled upon this website while trying to locate a specific figure, which eventually I passed on. After a while I received an email regarding my award points (which I got for registering) about to expire. After deciding to browse the very simple webstore again I found my next 2 figurines, at a very competitive price.
Even though my region is in a bit of chaos lately, yet the package was shipped with a reasonable Fedex rate to start with. It arrived in a couple of days from Japan, superbly packed, from the outside to the wrapping and additional plastic boxing of the original boxes, Japanese service at its best.
Since then I am browsing this amazing seller's store for more figures I can acquire following my great experience.
Very recommended! Thank you!
11 de maio de 2026
Avaliação não solicitada
Resposta da LapinNoir.JP
Thank you so much for your incredibly kind and detailed review!
We are truly honored that you discovered our store while searching for a figure, and even more grateful that you decided to give us a chance afterward. Hearing that you found figures at competitive prices and had a smooth shopping experience means a great deal to us.
We are especially happy to know that your package arrived safely and quickly despite the difficult situation in your region. Our team always does its best to ensure that every order is packed as carefully and securely as possible, so your words about the packaging and service genuinely encourage us.
It also means a lot to hear that you continue browsing our store after your experience with us. As a growing store, support and recommendations from customers like you help us more than we can express.
Thank you once again for your trust, support, and recommendation. We sincerely look forward to serving you again in the future!
Kind regards,
LapinNoir.JP Customer Support
Resposta da LapinNoir.JP
Thank you very much for your wonderful review and 5-star rating.
We are truly honored by your kind words, and it means a lot to us that you had such a positive experience with our store.
We will continue striving to provide reliable service and a great shopping experience for all our customers.
Thank you again for your support, and we look forward to serving you again in the future!
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