I was happy with the customer service from Will and Chris on the team. They were helpful and understanding with helping my order proceed with the slight hiccup I had .Very easy to deal with which I li... Ver mais
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Veja o que dizem as avaliações
99 bikes totally disgusted with staff who ignored me and when finally paid for minor service of 2 e-bikes was ripped of $400 Normally would pay $95 per bike at Malvern super store glenhuntly were I... Ver mais
Todd was tremendous to deal with at the Tweed Heads store as we bought and set up my wife's first e-bike today. Friendly and knowledgeable both over the phone and then in-store, patiently providing ex... Ver mais
Top team at 99 bikes Maribyrnong, most enjoyable experience. My new Merida road bike, set up perfectly by Mechanic Nathan. Professional staff, friendly & knowledgable. 99 bikes Maribyrnong is my O... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At 99 Bikes, we are proud to be one of Australia's leading retailers of bicycles, bike accessories, and cycling apparel. With over 60 stores across the country, we offer an extensive range of bikes for all types of riders, from road bikes to mountain bikes, e-bikes to kids' bikes. As a customer at 99 Bikes, you can expect expert advice from our friendly and knowledgeable staff, as well as a range of services including bike fitting, repairs, and maintenance. We take pride in providing quality products and exceptional customer service, with a focus on ensuring that each customer finds the right bike to suit their needs and budget. We have earned a reputation for our competitive pricing and our extensive range of products from some of the world's leading brands, including Merida, Norco, Cube, and BMC. We also offer a range of exclusive products under our own brand, including bikes, apparel, and accessories. At 99 Bikes, we are committed to promoting cycling as a healthy and eco-friendly mode of transport, and we encourage our customers to make environmentally conscious choices when purchasing products. We believe that cycling is not only good for the environment, but also for our physical and mental health. Whether you're a seasoned cyclist or just starting out, 99 Bikes offers a one-stop-shop for all your cycling needs, backed by our commitment to quality, value, and exceptional customer service. We look forward to helping you find the perfect bike for your needs and sharing our passion for cycling with you.
Informações de contato
66 Abbotsford Rd, 4006, Bowen Hills, Austrália
- 1800 990 523
- help@99bikes.com.au
- 99bikes.com.au
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easy online purchase
easy online purchase, good product description and quick collection from store. Good value

Resposta da 99 Bikes
Extremely rude & pour sale's skills &…
Extremely rude & pour sale's skills & no manners. Refused to serve us because we weren't possibly looking to make a purchase that day. Manager was even worse, rather than apologize & say give me a moment & I'll assist you just after I finish with these customers, he goes and tells us to leave the store as I was rude to his staff that was extremely rude by walking off because we may not have bought right there on the spot. They have just lost 4 people's sales that were there at the time, & we have told all our other cyclist friends how rude & they will never return. BAD MISTAKE BY THE MANAGER, NO MANAGERIAL SKILLS AT ALL.

Resposta da 99 Bikes
Friendly staff and great customer service at 99 Bike South Melbourne
I personally like to thanks Ethan at South Melbourne store for his exceptional customer service. I recently brought a BMC bike from the store but the fitting wasn’t quite right, Ethan went the extra mile to get all the right parts that we ask for, nothing is too hard. Highly recommend this place for genuine staff, customer service and good value for money.

Resposta da 99 Bikes
Always a great experience at 99 Bikes Fitzroy…
Conor and the team at 99 Bikes Fitzroy are bloody fantastic. I recently bought a new bike and many other bits and pieces. The service is exceptional, and the team are a joy to deal with. I couldn't recommend this team more.

Resposta da 99 Bikes
Friendly staff and good service.
Friendly staff who go out of their way to find the best outcome to the customer's satisfaction. Good value for money and helpful advice. Always keeps me coming back time and again.

Resposta da 99 Bikes
Delivery was not super good
Delivery was not super good. I was waiting for my bike about two weeks. The bike was packed not perfect too, that is why one of the reflectors came broken. Anyway I still happy with my new bycicle.

Resposta da 99 Bikes
Bloody scammers!
Bloody scammers!
Why are people so dishonest in this world.
Go get a real job you disgusting low life thieves!

Resposta da 99 Bikes
Amazing Service and Advice
Massive thank you to the whole team at 99 bikes Kogarah. Special call out to Mitch in the service department. He went out of his way to assist my son in purchasing and installing a dropper post. He is very knowledgeable, has brilliant customer service and was able to assist and provide advice to a young kids starting out. He kept us informed of options, delivery and instal and fast tracked the installation whilst we waited. He and the rest of the staff is the reason we will keep coming back to theis store. Well done team and thank you Mitch.

Resposta da 99 Bikes
Very knowledgeable and a great help in…
Very knowledgeable and a great help in choosing the bike suited for my daily commute.
It was ready for pick up the next day
And communication was fantastic.
Highly recommended,
Thanks again
The staff are friendly and…
The staff are friendly and understanding. Delivery was quick and efficient. Excellent customer service.

Resposta da 99 Bikes

Resposta da 99 Bikes
I don’t do much online shopping
I don’t do much online shopping, and couldn’t get to Perth. Typed in scooters for a 12 year old and your business came up, and it was the easiest purchase I have done. So you have that bit right. Lol The scooter was a compete success. So when we need a bigger bike I will be back. Very prompt service, thank you.

Resposta da 99 Bikes
Good price and arrived timely
Fantastic experience - Rever step through e-bike
I purchased a step through e-bike from Brendan at Morley 99 Bikes and it was a great experience. The team put my bike together the same morning and it was ready to go for me, with a full introduction to the bike and its features. Brendan was really nice and spent a lot of time with me helping to pick the right bike and showing me the features of each of them. I can’t rate this team high enough, the service has been nothing but exceptional from the second I stepped through their front door. I have recommended them to everyone I know and next time I need a bike or accessories I will be heading back to Morley 99 Bikes without a doubt.
Great Service and knowledge of products…
Great Service and knowledge of products sold

Resposta da 99 Bikes
Not a great experience.
Tyre pressures were almost flat on pick up, the seat is so hard and thin and the front shock leaks.

Resposta da 99 Bikes
easy to deal with - helpful and accurate information from the staff
helpful and accurate information from staff
A very easy transaction and well priced by comparison to the alternatives

Resposta da 99 Bikes
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