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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I was happy with the customer service from Will and Chris on the team. They were helpful and understanding with helping my order proceed with the slight hiccup I had .Very easy to deal with which I li... Ver mais

Avaliado com 1 de um total de 5 estrelas

99 bikes totally disgusted with staff who ignored me and when finally paid for minor service of 2 e-bikes was ripped of $400 Normally would pay $95 per bike at Malvern super store glenhuntly were I... Ver mais

Avaliado com 5 de um total de 5 estrelas

Todd was tremendous to deal with at the Tweed Heads store as we bought and set up my wife's first e-bike today. Friendly and knowledgeable both over the phone and then in-store, patiently providing ex... Ver mais

Avaliado com 5 de um total de 5 estrelas

Top team at 99 bikes Maribyrnong, most enjoyable experience. My new Merida road bike, set up perfectly by Mechanic Nathan. Professional staff, friendly & knowledgable. 99 bikes Maribyrnong is my O... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Bicicleta
  2. Loja de acessórios para bicicletas
  3. Loja de artigos esportivos

Escrito pela empresa

At 99 Bikes, we are proud to be one of Australia's leading retailers of bicycles, bike accessories, and cycling apparel. With over 60 stores across the country, we offer an extensive range of bikes for all types of riders, from road bikes to mountain bikes, e-bikes to kids' bikes. As a customer at 99 Bikes, you can expect expert advice from our friendly and knowledgeable staff, as well as a range of services including bike fitting, repairs, and maintenance. We take pride in providing quality products and exceptional customer service, with a focus on ensuring that each customer finds the right bike to suit their needs and budget. We have earned a reputation for our competitive pricing and our extensive range of products from some of the world's leading brands, including Merida, Norco, Cube, and BMC. We also offer a range of exclusive products under our own brand, including bikes, apparel, and accessories. At 99 Bikes, we are committed to promoting cycling as a healthy and eco-friendly mode of transport, and we encourage our customers to make environmentally conscious choices when purchasing products. We believe that cycling is not only good for the environment, but also for our physical and mental health. Whether you're a seasoned cyclist or just starting out, 99 Bikes offers a one-stop-shop for all your cycling needs, backed by our commitment to quality, value, and exceptional customer service. We look forward to helping you find the perfect bike for your needs and sharing our passion for cycling with you.


Informações de contato


3,7

Bom

O TrustScore é 3.5 de um total de 5

16 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I purchased a helmet. …

I purchased a helmet and the sales person was very very helpful. Great knowledge and service.
My husband purchased a e-bike but unfortunately with his very bad back it was not suitable, what a very helpful and pleasant experience we had with 99 bikes. Could not recommend them enough.

22 de julho de 2023
logotipo da 99 Bikes

Resposta da 99 Bikes

Thank you for the review!  

Happy riding!

Avaliado com 3 de um total de 5 estrelas

Ordering the bike and the service was good but product quality was terrible

Ordering the bike and the service was quick and easy, the bike was delivered within a week but the actual quality of the bike I got (which was the academy aspire 2023) was terrible, they cheaped out on everything besides the frame and fork, everything else was poor quality at best, the sprocket was heavy but still way to cheap and thin and after only a week it bent after bunny hopping, and the crankset squeaks a bit with the other sprocket I put on, as well as the handle bars being to small and they felt weird,

21 de julho de 2023
Avaliado com 3 de um total de 5 estrelas

I was a little disappointed that the…

I was a little disappointed that the cassette on the trainer didn't fit my road bike chain. It is advertised as coming with the cassette already installed, I had to go to my local bike shop and spend another 120$ on an 8 speed cassette and tools to change it

21 de julho de 2023
Avaliado com 5 de um total de 5 estrelas

Great Staff

Easy to deal with. Kept me updated on the order..

19 de julho de 2023
logotipo da 99 Bikes

Resposta da 99 Bikes

Thanks a lot for the great review!

Avaliado com 5 de um total de 5 estrelas

The reps are very knowledgeable.

The reps are very knowledgeable.
I went to pick up a click-collect order and needed some extra parts for my bike. they helped me get the correct quantities so i could finish my bike project.

17 de julho de 2023
logotipo da 99 Bikes

Resposta da 99 Bikes

Hey Vishek, 

Thanks for the review!

Happy Riding!

Avaliado com 5 de um total de 5 estrelas

Easy purchase

Easy purchase. From ordering to picking up, it was a smooth experience.

16 de julho de 2023
logotipo da 99 Bikes

Resposta da 99 Bikes

Thanks for the great review!

Avaliado com 5 de um total de 5 estrelas

Bent myself and my E-mtb

Recently had a painful crash hurting myself and worse yet my mountain bike.
Bent and buggered my derailleur amongst other things. 99 bikes had exactly the part I needed, ordered it online and was delivered quickly. The bike is ready to go and I'm not far away from hitting the trails again.
Cheers guys..great job

16 de julho de 2023
logotipo da 99 Bikes

Resposta da 99 Bikes

Thanks for the feedback, we hope you're okay and can get back on your bike soon!

Avaliado com 5 de um total de 5 estrelas

Shokz OpenRun Pro Wireless Headphones

Purchased the Shoks OpenRun headset in June so I 've had them a couple of months now. These are super for me as my ears don't hold regular buds. Also, I can listen and still hear what's happening around. That's great for cycling and running. Battery life is pretty good too. The only thing that would make them better is to have the bluetooth connect to more than one simultaneous device. That's only because I like to use them in the office too, so can't connect to phone and computer at the same time. I just find them very comfy to use and the sound is pretty good.

2 de junho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant service and amazing attention to detail

Absolutely amazing, have had my mtb worked on at the Ipswich location, all of the employees are very kind and helpful when it comes to certain details about the product, both times I had my bike worked on there I dropped in with me mates and had a ball without any mechanical issues, 110% satisfied, will be returning for a fork rebuild or a new fork

6 de agosto de 2023
Avaliação não solicitada
logotipo da 99 Bikes

Resposta da 99 Bikes

Thanks so much for the amazing review!

Avaliado com 5 de um total de 5 estrelas

Top service

Top team at 99 bikes Maribyrnong, most enjoyable experience.
My new Merida road bike, set up perfectly by Mechanic Nathan.
Professional staff, friendly & knowledgable.
99 bikes Maribyrnong is my ONLY bicycle store.
Jason, get that A frame out front on nature strip - 99 BIKES HERE, with large arrow - just do it !

4 de agosto de 2023
Avaliação não solicitada
logotipo da 99 Bikes

Resposta da 99 Bikes

Hey Kevin,

Thanks for your feedback from your recent visit!

Happy Riding!

Avaliado com 5 de um total de 5 estrelas

Taking a stand

Easy to find the product I wanted on the website. Quick and easy to check stock, order, and pay for the bike work stand I needed. Easy to select click n collect and the order was ready to pick up very quickly. Easy to park near the store and pick up my stand from the friendly guy at Mitchell. A very satisfying process overall ;-D

13 de julho de 2023

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