A1ortos Avaliações 

288
•
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Excellent, so many beautiful cars available, lovely dealership, Brett was super helpful and made buying my new car really easy! Everything was perfect from start to finish.

Avaliado com 5 de um total de 5 estrelas

Pleased with the easy transaction. Joe and Tony both very helpful. Explained everything clearly. Helpful with running through all paperwork and warranties. Will return for future business.... Ver mais

Avaliado com 5 de um total de 5 estrelas

I bought a car last week from A1 Ortos and have to say that the service was seamless. As a lone woman, contemplating buying a car from a dealership I didn’t know was initially daunting but Brett took... Ver mais

Avaliado com 5 de um total de 5 estrelas

From start to finish our sales guy Darren was brilliant. He was knowledgeable, straight talking and honest and although the car we viewed wasn't suitable, the whole experience of A1 Ortos was really... Ver mais

Detalhes da empresa


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

288 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 20% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(288)

141 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Good people

Good people, smooth & transparent process - highly recommended

4 de novembro de 2025
Avaliação não solicitada
logotipo da A1ortos

Resposta da A1ortos

Thank you so much for taking the time to leave a review for A1 Ortos! We’re thrilled to hear about your experience and truly appreciate your support. It means a lot to our team, and we look forward to helping you again with any future car purchases.

— The A1 Ortos Team 🚗✨

Avaliado com 5 de um total de 5 estrelas

Exceptional service


My experience with A1 ortos was exceptional. Tony was on hand at all times to provide in depth detail and helped throughout every stage of the purchasing journey. Highly recommend.

22 de outubro de 2025
Avaliação não solicitada
logotipo da A1ortos

Resposta da A1ortos

Thank you so much for taking the time to leave a review for A1 Ortos! We’re thrilled to hear about your experience and truly appreciate your support. It means a lot to our team, and we look forward to helping you again with any future car purchases.

— The A1 Ortos Team 🚗✨

Avaliado com 5 de um total de 5 estrelas

I walked in to the showroom with no…

I walked in to the showroom with no interest in purchasing a car straight away. After taking interest on one of the cars I dealt with Jay to get more information. After 20 minutes I’d agreed to buy the car. Jay was very trusting and didn’t push me to buy the car (which was a positive for me). After dealing with Jay, Tony finalised all the paperwork with me. Tony explained everything in great detail so I had no doubts. Couldn’t recommend this company, jay and Tony enough

21 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highly recommended

Highly recommended, great personal service from both Jay & Tony from start to finish. Beautiful range of cars, reasonable priced - will definitely come back for my next car

11 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great experience

Recently purchased an SVR from A1 Ortos. Tony was super helpful with the whole process and the car was presented beautifully. Would very much recommend these guys. Friendly staff and an immaculate showroom.

7 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We collected our BMW x5 on Friday…

We collected our BMW x5 on Friday service was amazing, we had the pleasure of Jay helping us decide on the car wasn’t pushy or made to feel under pressure, we left the show room with a new friend. We put the deposit down Wednesday viewed the car Thursday and he made sure we have it Friday just in time for our wedding. Thank you would highly recommend.

3 de outubro de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Not a great experience with A1 Ortos

I have changed my review from previous (2 stars) as my experience was not a great one to be honest!
Excited to purchase my new car, but is slowly went down hill and did feel let down.

Less than 24 hours the car had lots of flashing error messages on the dashboard. I rang the office on numerous occasions and depending which sales person who spoke with, each one gave a different solution.

However finally, they came and collected the vehicle and returned it 6 days later (full valeted) and since then I have had no issues and the car is running like a dream.

Be aware part exchange price on my Immaculate Equoke was low despite low mileage and well looked after. I would suggest getting a fairer price elsewhere then buy a car from A1otros if you can.

My review is based on the outcome of my dream car, which is why I have not altered it as promised.

30 de setembro de 2025
Avaliação não solicitada
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Resposta da A1ortos

Thank you for taking the time to share your feedback. We’re sorry to hear that your initial experience did not meet expectations and understand how frustrating that must have been, especially after the excitement of purchasing a new car.

We’re glad that we were able to address and resolve the issues you experienced with the vehicle, and we appreciate you giving us the opportunity to put things right. Your comments regarding communication and aftersales have been taken on board, as we are always looking to improve our service.

Thank you again for your feedback, and we wish you all the best going forward.

— The A1 Ortos Team

Avaliado com 5 de um total de 5 estrelas

Great car dealership

Not only a huge range of top quality cars, the staff have been brilliant, from the second we walked into site to driving out in my dream car. Kenny in particular, was brilliant, he helped with every last question or request I had. Couldn’t be happier. Highly recommended

25 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

DO NOT WASTE YOUR TIME AND MONEY WITH…

DO NOT WASTE YOUR TIME AND MONEY WITH THIS COMPANY.

Avoid A1 Ortos at all costs. Me and my partner, bought a car here in August 2025 and it turned out to be a complete disaster. Within days, an independent garage confirmed multiple serious faults — heavy corrosion to the subframe and chassis, worn bushes on all arms, exhaust problems, and more. These are major safety concerns that should have been picked up at the most recent MOT, along with the A1 Ortos inspection.
The dealership knew about some faults and failed to disclose them, then tried to fob us off with a token “goodwill” payment instead of taking responsibility. We’ve since obtained written evidence that these problems could not possibly have developed in just 30 days. The DVSA has been informed about the MOT, and we are now preparing legal action to get our money back.
They sold us an unsafe car, ignored our rights under the Consumer Rights Act, and forced us to put our two young children in a vehicle that should not been on the road. The car is now sat on our drive, not roadworthy and we are now having to hire cars to get to A to B.
They're are an absolute joke! Their behaviour has been disgraceful and we will be proceeding with legal action against them.

13 de agosto de 2025
Avaliação não solicitada
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Resposta da A1ortos

Update received from the customer and posted on Google:
18/10/2025 - Update
Since writing this review, Paul the general manager has been in contact with us to sort out a solution. The car has now been returned to A1 Ortos and we have received a refund. Paul has been very helpful with getting this problem sorted as quickly as he could.

Avaliado com 5 de um total de 5 estrelas

Recently bought my ranger rover velar…

Recently bought my ranger rover velar from A1, we dealt with Kenny and he was literally amazing. The best car sales person I’ve come across, no hard sell. Everything was sorted on pick up of the car and my part ex was dealt with perfectly.

You have a new customer for life Kenny! Thank you! I will be telling all my friends and family about my experience.

23 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

First class

From start to finish the whole process was professional and second to none.
Staff were knowledgeable and helpful.
I would recommend using this company.

23 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Purchase of bmw

Dealt with Tony
Car was as described, experience of buying the car was straight forward, couldn’t take the car there and then but was prep’d for the agreed collection date
👍🏻

12 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

First Class Used Car dealership.

After spending 10 months searching for our dream car,the end of our search was at A1Ortos to view a low mileage full service Range Rover.
All of our dealings were with Tony and Dylan who both displayed fantastic customer service taking time to explain all the cars features in the showroom and on the test drive.
As with all used cars there are always one or two things that need addressing as I am extremely fussy and demanding,but every point I raised was completed to my satisfaction and a very high standard on collection.
Both Tony and Dylan were always available to give me an update on how the car was progressing and would always return my call if unavailable.
On collection Dylan spent over 2 hours explaining all the cars features and specification so I'd be confident driving the 50 miles home,he then spent time contacting the DVLA to Tax the vehicle and complete the Private plate transfer.
A1ORTOS have some amazing high end cars and I would have no hesitation in recommending
A1ORTOS as one of the leading used car dealers in the Northwest.

26 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Toyota Rav4

Purchased a Toyota rav 4 today from A1 Ortos in Oldham and massive thank you for great customer service and having such a nice car to purchase all cleaned and prepped for when I arrived.

21 de agosto de 2025
Avaliação não solicitada

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