Delivery was prompt. I had to return some items because of larger size and customer service was also very prompt in responding to my query. I have always liked to shop from Aapas because of their good... Ver mais
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Veja o que dizem as avaliações
Ordered a size small but it fits like an xxl really disappointed with the sizing I was looking forward to wearing the dress for a special occasion. Bearing in mind I’m 9months pregnant and the dress s... Ver mais
Affordable & modest clothing for all women. A company who does not support the genocide in Palestine. The pictures on the website are true the actual clothing. If you can start making them in young gi... Ver mais
A empresa respondeu
My first time ordering from Aapas…easy to use website, reasonable quality Muslim wear at great prices. Fast delivery…loved my abaya and hijabs ordered, will definitely order again. Thank you Aapas... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Roupas
- também em
- Loja de moda feminina
Escrito pela empresa
Established in 2020, this modest wear brand was established by the family to pay homage to their mother who lost her battle to cancer in 2018. This brand reflects her personal style. Aapa’s has quickly established itself as a trend setter and the production has quadrupled in size in under 2 years to meet with increasing customer demands.
Informações de contato
Unit 6-8, Campus Road, Listerhills Science Park, BD7 1HR, Bradford, Reino Unido
- 01274 505050
- customerservice@aapasonline.com
- aapasonline.com
4,0
Muito Bom
283 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 33% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Colour very dark compared to picture
5 de agosto de 2024
Resposta da Aapas Modestwear
Hi,
Thank you for taking the time to leave this review.
Due to photography lighting there will be a difference in colour but you can always DM, call or email us to confirm the colour for you.
We always try to provide the best for all our customers.
Thank you for shopping with Aapas.
Kind Regards,
AAPAS Customer Service
Resposta da Aapas Modestwear
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer.
We try to provide the best for all our customers.
Thank you for shopping with Aapas.
Kind Regards,
AAPAS Customer Service
Amazing kaftans
Amazing kaftans. As a plus size woman, I've bought 2 x so far in large and they are so flattering and look lovely. Definitely worth the price!
24 de julho de 2024
Resposta da Aapas Modestwear
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer.
We try to provide the best for all our customers.
Thank you for shopping with Aapas.
Kind Regards,
AAPAS Customer Service
Resposta da Aapas Modestwear
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer.
We try to provide the best for all our customers.
Thank you for shopping with Aapas.
Kind Regards,
AAPAS Customer Service
I still haven’t received my order and…
I still haven’t received my order and emailed to chase but haven’t had a reply after 1 month
27 de junho de 2024
Resposta da Aapas Modestwear
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer.
We try to provide the best for all our customers.
Thank you for shopping with Aapas.
Kind Regards,
AAPAS Customer Service
Resposta da Aapas Modestwear
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer.
We try to provide the best for all our customers.
Thank you for shopping with Aapas.
Kind Regards,
AAPAS Customer Service
Every piece is modest and elegant
Absolutely love the dresses at Aapas, modest and reasonably priced. I always wait for the new collection to buy more and you guys never disappoint. My sisters always laugh and say are you going to ur aapas again because Im always shopping at Aapas.
21 de maio de 2024
Resposta da Aapas Modestwear
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer.
We try to provide the best for all our customers.
Thank you for shopping with Aapas.
Kind Regards,
AAPAS Customer Service
Okay but received the wrong colour
Reasonable delivery time, however I received the item in the wrong colour. My cousin had also placed an order and had also received the item in the wrong color. As there was 1 week left before Eid she asked if it would be possible for Aapas to correct the issue and get the item in the right colour delivered for Eid but was told no. As I required an Eid outfit I kept mine, in wrong color. Disappointing that there was no attempt made to correct the issue. Wouldn’t order for an occasion like Eid again
5 de junho de 2024
Resposta da Aapas Modestwear
Hi,
Thank you for your review.
We always strive to provide the best service we can, Please be assured that Janan values all our customers' feedback. We sincerely apologise for the inconvenience this may have caused to you and appreciate your patience in this matter. We are trying to contact you to resolve the issue but are unable to get in touch.
Can you please email customerservice@aapasonline.com or on 01274 505050 and we will try our best to resolve the issue.
Kind regards,
Aapas
Wrong order
Ordered the naia kaftan in the blue tone shade as this was the only one available at the time. Received my package and was sent the pink one. When i called to notify the store they stated there was a mix up on most of the orders and there is nothing they can do as they will not be restocking the item. Will not be buying here again!
6 de junho de 2024
Resposta da Aapas Modestwear
Hi,
Thank you for your review.
We always strive to provide the best service we can, Please be assured that Janan values all our customers' feedback. We sincerely apologise for the inconvenience this may have caused to you and appreciate your patience in this matter. We are trying to contact you to resolve the issue but are unable to get in touch.
Can you please email customerservice@aapasonline.com or on 01274 505050 and we will try our best to resolve the issue.
Kind regards,
Aapas
Resposta da Aapas Modestwear
Hi,
Thank you for your review.
We always strive to provide the best service we can, Please be assured that Janan values all our customers' feedback. We sincerely apologise for the inconvenience this may have caused to you and appreciate your patience in this matter. We are trying to contact you to resolve the issue but are unable to get in touch.
Can you please email customerservice@aapasonline.com or on 01274 505050 and we will try our best to resolve the issue.
Kind regards,
Aapas
Absolutely loved the outfit great fit…
Absolutely loved the outfit great fit and price! Got so many compliments and given details of Aapas to my family and friends. Will defo shop here again!
11 de junho de 2024
Resposta da Aapas Modestwear
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer.
We try to provide the best for all our customers.
Thank you for shopping with Aapas.
Kind Regards,
AAPAS Customer Service
Swift delivery Stunning dress So cheap.
Swift delivery - stunning dress, great value for money. Many thanks.
11 de junho de 2024
Resposta da Aapas Modestwear
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer.
We try to provide the best for all our customers.
Thank you for shopping with Aapas.
Kind Regards,
AAPAS Customer Service
Excellent customer service
30 de maio de 2024
Resposta da Aapas Modestwear
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer.
We try to provide the best for all our customers.
Thank you for shopping with Aapas.
Kind Regards,
AAPAS Customer Service
Awful
Awful! Sent the wrong order and then expected me to email other departments to resolve the matter! My order was went to someone else and was asked to wait for the customer to return it so they could send it out again! Never using them again
5 de junho de 2024
Resposta da Aapas Modestwear
Hi,
Thank you for your review.
We always strive to provide the best service we can, Please be assured that Janan values all our customers' feedback. We sincerely apologise for the inconvenience this may have caused to you and appreciate your patience in this matter. We are trying to contact you to resolve the issue but are unable to get in touch.
Can you please email customerservice@janan.co.uk or on 01274 505050 and we will try our best to resolve the issue.
Kind regards,
Aapas
So just as another lady has wrote a few…
So just as another lady has wrote a few days ago, I was also sent a kaftan in the wrong colour, rang customer service, the woman showed 0 remorse completely tried to fob me off, i asked for complaints line and she told me to email them which i did, i was told it was to do with the wrong image (lies) as clearly they have sent other people wrong colors too, I'm familiar with online trade, so they just can't be bothered to be truthful. I was then told someone would contact me, but 3 days almost and nobody has called, I have emailed twice.. still no reply and no return generated, its downright pathetic, and this buisness cannot get away with treating customers like this
11 de junho de 2024
Avaliação não solicitada
Resposta da Aapas Modestwear
Hi,
Thank you for your review.
We always strive to provide the best service we can, Please be assured that Janan values all our customers' feedback. We sincerely apologise for the inconvenience this may have caused to you and appreciate your patience in this matter. We are trying to contact you to resolve the issue but are unable to get in touch.
Can you please email customerservice@janan.co.uk or on 01274 505050 and we will try our best to resolve the issue.
Kind regards,
Aapas
Resposta da Aapas Modestwear
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer.
We try to provide the best for all our customers.
Thank you for shopping with Aapas.
Kind Regards,
AAPAS Customer Service
The outfit was exactly as described
The outfit was exactly as described, I find it hard to find clothes for tall people and this Co ord does not disappoint. It is a very comfy material with alot of room for stretch. Perfect.
3 de junho de 2024
Resposta da Aapas Modestwear
Hi,
Thank you for taking the time to leave this review.
We are very pleased to hear that you are happy with our service and the quality we offer.
We try to provide the best for all our customers.
Thank you for shopping with Aapas.
Kind Regards,
AAPAS Customer Service
Incorrect items and poor customer service
Ordered Eid outfits all of them came in the wrong colour. They sent a return label so we could send back but a week before Eid knew they couldn’t deliver the right colour. Not good enough. They didn’t even seem genuinely apologetic. I don’t know where these kinds of businesses get off with their poor customer service but I think there’s no chance in hell they’d learn from their mistakes either. Never again. Thanks for nothing!!
7 de junho de 2024
Avaliação não solicitada
Resposta da Aapas Modestwear
Hi,
Thank you for your review.
We always strive to provide the best service we can, Please be assured that Janan values all our customers' feedback. We sincerely apologise for the inconvenience this may have caused to you and appreciate your patience in this matter. We are trying to contact you to resolve the issue but are unable to get in touch.
Can you please email customerservice@janan.co.uk or on 01274 505050 and we will try our best to resolve the issue.
Kind regards,
Aapas
Material is very cheap and items are…
Material is very cheap and items are expensive.
Sizes are not correct
23 de maio de 2024
Resposta da Aapas Modestwear
Hi,
Thank you for your review.
We always strive to provide the best service we can, Please be assured that Janan values all our customers' feedback. We sincerely apologise for the inconvenience this may have caused to you and appreciate your patience in this matter. We are trying to contact you to resolve the issue but are unable to get in touch.
Can you please email customerservice@janan.co.uk or on 01274 505050 and we will try our best to resolve the issue.
Kind regards,
Aapas
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