Needs No Label Avaliações 146

O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Orange Foil Halter Maxi Dress - Exceptional from start to finish! Ordered the dress on Wednesday and it arrived the next day. The dress is fabulous and I will be buying more from you.

Avaliado com 5 de um total de 5 estrelas

Nice fitting, well priced Maxi, wrap style dress, which is exactly as described/shown. I'm 5ft 5ins and the length will be perfect with heels or wedges.

Avaliado com 1 de um total de 5 estrelas

Disappointing. I ordered two dresses of the same model, same color, size 14, and both arrived with defective busts. However, since I really liked the design, I ordered one size larger so I could hav... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Have never ordered from this website before, needed a dress for my engagement party, they had a champagne sequin style I liked and it was much cheaper than another one I'd seen elsewhere. The dress ar... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Roupas
  2. Loja de Vestidos
  3. Loja de moda feminina

Escrito pela empresa

Needs No Label offers women an extensive array of affordable clothing in current styles, made from quality fabrics. With an emphasis on captivating prints and timeless shapes, we aspire for our designs to become wardrobe staples. We have a clothing obsession. With the possibility to dress up or down, shop our gorgeous prints and feminine silhouettes in sizes 6-18. Our passion lies in empowering women to feel confident, feminine, and beautiful, and NNL is here to elevate your personal narrative!


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

146 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 90% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great service and lovely dress and for…

Great service and lovely dress and for ist time a true
Usually the size on the bust is a bit small

28 de fevereiro de 2026
Avaliação não solicitada
logotipo da Needs No Label

Resposta de Needs No Label

Hi there,

Thank you for the lovely review and we take onboard your feedback regarding the bust sizing. We hope to see you again soon!

Many thanks,
NNL Customer Care

Avaliado com 5 de um total de 5 estrelas

Fantastic brand and amazing selection.

Fantastic brand, and amazing quality clothing. Stunning selection of unique pieces!

17 de março de 2026
Avaliação não solicitada
logotipo da Needs No Label

Resposta de Needs No Label

Hi Katie,

We really appreciate you leaving us such a lovely 5* review and hope you shop again with us soon!

Many thanks,
NNL Customer Care

Avaliado com 1 de um total de 5 estrelas

Disappointing

Disappointing. I ordered two dresses of the same model, same color, size 14, and both arrived with defective busts. However, since I really liked the design, I ordered one size larger so I could have a professional alter the bust to fit my size 14. This was the only way for me to get a suitable dress.

Another issue is the store’s return process. I will never order again because they require proof of the dress defect, which I find unreasonable. Nothing is easy here.

2 de março de 2026
Avaliação não solicitada
logotipo da Needs No Label

Resposta de Needs No Label

Hi there,

Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and the issues you encountered with the dresses. This is certainly not the level of quality or service we aim to provide.
We understand how frustrating it must have been to receive two items with the same defect, and we appreciate your patience in trying to find a solution. Your comments regarding the return process are also very important to us, and we will be sharing this feedback with our team as we continually work to improve our procedures and make them as smooth as possible for our customers.
If you’re open to it, we would really like the opportunity to look into this matter further and assist you. Please feel free to reach out to our Customer Care team via our customer care email address, and we’ll do our best to help resolve the issue.

Thank you again for bringing this to our attention.
NNL Customer Care

Avaliado com 4 de um total de 5 estrelas

True to size

True to size. Great quality. Delivery was very quick.

21 de fevereiro de 2026
Avaliação não solicitada
logotipo da Needs No Label

Resposta de Needs No Label

Hi Nicola,

Thank you for taking the time to leave us a review! We're really happy to hear your positive feedback and hope to see you soon!

Many thanks,
NNL Customer Care

Avaliado com 5 de um total de 5 estrelas

Great product

Great product, really quick delivery, would recommend!

26 de fevereiro de 2026
logotipo da Needs No Label

Resposta de Needs No Label

Hi Claire,

Thank you so much for your kind words! We’re thrilled to hear you’re happy with the product and that it arrived quickly. Your recommendation means a lot to us, and we look forward to seeing you again soon!

NNL Customer Care

Avaliado com 3 de um total de 5 estrelas

Dress was lovely but too small n too…

Dress was lovely but too small n too long but difficult to return, I send an email as requested but haven’t had any response, I would never had ordered if I knew it was going to be this much trouble!!!!!!

26 de fevereiro de 2026
Avaliação não solicitada
logotipo da Needs No Label

Resposta de Needs No Label

Hi Debra,

I understand you’ve had some trouble arranging your return — I’m really sorry for the frustration this has caused.

As we are a concession brand selling through Debenhams, returns do need to be arranged directly with us via our customer care email at customercare@needsnolabel.com. Once you contact us, I can use your email address to generate and send over your return label.

Alternatively, if you’re happy to provide your email address here, I can arrange the return for you straight away.

Many thanks,
NNL Customer Care

Avaliado com 5 de um total de 5 estrelas

Good service from start to finish

Ordering of item was easy and it was received in good time as well. Dress is really nice and so comfortable to wear. I returned my first item due to incorrect size and there was no issue with that either - received money back quickly.

31 de dezembro de 2025
Avaliação não solicitada
logotipo da Needs No Label

Resposta de Needs No Label

Hi there,

Thank you so much for your kind feedback! We’re delighted to hear you found the ordering process easy and enjoyed the dress. We’re also glad your return was smooth and hassle-free and we look forward to serving you again soon!

Many thanks,
NNL Customer Care

Avaliado com 4 de um total de 5 estrelas

Loved the dress I ordered just too low…

Loved the dress I ordered just too low in the bust area for me so unfortunately had to send it back

4 de fevereiro de 2026
Avaliação não solicitada
logotipo da Needs No Label

Resposta de Needs No Label

Thank you for your feedback. We’re so pleased to hear you loved the dress, though we’re sorry it wasn’t quite the right fit in the bust for you.
We appreciate you giving it a try and hope to help you find a style that’s perfect for you next time.

Many thanks,
NNL Customer Care

Avaliado com 5 de um total de 5 estrelas

Fabulous service

From order to delivery everything was spot on , was given notification at every step , easy order and delivered within 3 days .
Dress is beautiful and true to size .

17 de fevereiro de 2026
Avaliação não solicitada
logotipo da Needs No Label

Resposta de Needs No Label

Hi Val,

Thank you for your wonderful feedback. We're pleased to hear that everything from ordering to delivery went smoothly and that you found the updates helpful.
It's great to know your dress arrived quickly and that you're happy with the fit and quality. We truly appreciate your support.

NNL Customer Care

Avaliado com 5 de um total de 5 estrelas

Arrived really quickly

Arrived really quickly. Absolutely love the dress. It is a lot longer than it looks on the website which is a good thing. My sister bought the same dress and when I saw the length I wanted to get one too. Maybe the model is a giant!

10 de fevereiro de 2026
Avaliação não solicitada
logotipo da Needs No Label

Resposta de Needs No Label

Hi Katy,

Thank you for your kind review. We're delighted to hear your dress arrived quickly and that you're pleased with the length.
We appreciate your helpful feedback about the fit, and we’re so glad both you and your sister are enjoying the dress.

Many thanks,
NNL Customer Care

Avaliado com 5 de um total de 5 estrelas

My dress arrived very quickly

My dress arrived very quickly. It's really beautiful and fits perfectly. Good quality item. I will definitely be buying more cloths from this company

16 de janeiro de 2026
Avaliação não solicitada
logotipo da Needs No Label

Resposta de Needs No Label

Hi Sara,

Thank you for taking the time to leave us such a lovely 5* review! We are so glad that you were impressed with your order and our overall service and we hope to see you again soon!

Many thanks,
NNL Customer Care

Avaliado com 5 de um total de 5 estrelas

Fantastic dress!

I'm very happy! The dress fits perfectly. It's very flattering, lovely material, and it arrived very promptly. Thank you! Teraise Allan

31 de dezembro de 2025
Avaliação não solicitada
logotipo da Needs No Label

Resposta de Needs No Label

Hi Teraise,

Thank you so much for your lovely feedback! We’re thrilled to hear you love the dress and that it fits perfectly.
We truly appreciate you taking the time to share your experience and hope you enjoy wearing it.

Many thanks,
NNL Customer Care

Avaliado com 5 de um total de 5 estrelas

Perfect sizing

Lovely dress, I debat d should I size up as my experience with buying online can be that way but the sizing is perfect , very soft material.

12 de janeiro de 2026
Avaliação não solicitada
logotipo da Needs No Label

Resposta de Needs No Label

Hi,

Thank you for your lovely review! We’re so pleased to hear the sizing fitted perfectly.
We really appreciate you sharing your experience and hope you love wearing your dress.

Many thanks,
NNL Customer Care

Avaliado com 5 de um total de 5 estrelas

Absolutely amazing service

Absolutely amazing service - ordered between xmas and new year and was dispatched the same day ! Lovely item and fab price

10 de janeiro de 2026
Avaliação não solicitada
logotipo da Needs No Label

Resposta de Needs No Label

Hi Jo,

Thank you so much for your amazing feedback! We’re delighted to hear your order was dispatched so quickly and that you love the item.

We really appreciate you taking the time to share your experience and hope to welcome you back again soon.

Many thanks,
NNL Customer Care

Avaliado com 5 de um total de 5 estrelas

Quick shop

The website was clear and easy to access. Ordering was simple.you delivered in recommended time.

29 de dezembro de 2025
logotipo da Needs No Label

Resposta de Needs No Label

Hi,

Thank you for your kind words! We’re glad you found our website easy to use and that your order arrived on time! We hope to see you again soon!

Many thanks,
NNL Customer Care

Avaliado com 3 de um total de 5 estrelas

Gorgeous but small fit.

It was a gorgeous dress but unfortunately it was too small. I’m a standard size 14 but this was just too tight around the waist and I couldn’t get the zip up. Perhaps I’m not so standard after all!

20 de dezembro de 2025
Avaliação não solicitada
logotipo da Needs No Label

Resposta de Needs No Label

Hi Jane,

Thank you for sharing your feedback. We’re so glad you loved the dress, but we’re sorry to hear the fit wasn’t quite right.
If you’d like, we’d be happy to help you with an exchange for a different size or offer guidance on our sizing to find the perfect fit. Please don’t hesitate to reach out to our team.

Many thanks,
NNL Customer Care

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