Top-notch purchase experience with Abask. Ordered a beautiful burgundy-colored leather cigarillo case, which was not available for purchase with other vendors. Item was shipped promptly (via DHL) and... Ver mais
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Veja o que dizem as avaliações
Beautiful choice of goods. Ease of communication. Excellent service. Great packaging So all in all it should have been 5 stars. HOWEVER as a number of products are sourced from EU countrie... Ver mais
A empresa respondeu
Ordered the Nason Moretti Wine Glasses and Champagne Set as a gift for a family member, they absolutely loved their new pieces! The gift was packed with care and wrapped beautifully. Mikhail was great... Ver mais
A empresa respondeu
Great packaging under the shipping box by the french artist sarah martinon , I didn’t expect it. The product pen box has evoked emotions of wonder by the quality and finish of the wood and brass hinge... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de decoração de design de interiores
- Antiquário
- Loja de Artesanato
- Loja de Jogos
- Loja de Souvenirs
- Loja de artigos domésticos
Sobre ABASK
Escrito pela empresa
ABASK shares the skills and stories behind over 200 local and global artisans it has curated in one intuitively designed e-commerce environment that delivers the best in customer experience and service.
Taking the hard work out of choosing the most unexpected gift, personal collector’s item, or interior design scheme, ABASK promises to deliver its unique edit of rare, exclusive, and one-of-a-kind pieces to over 165 countries within one to four days.
ABASK obsesses over the highest quality materials and make, inspiring its customers to covet the preservation of traditional craftsmanship; delight in the function of design icons; and take joy in modern heirlooms while cherishing the stories that accompany them.
Informações de contato
2 Nicholas Road, W11 4AY, London, Reino Unido
- clientservice@abask.com
- abask.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fast delivery and excellent choice of…
FAst delivery and excellent choice of product

Resposta da ABASK
My package was damaged during shipping
My package was damaged during shipping. The outer presentation box was crushed and they offered a replacement box. Then they said it was out of stock. I received a bag instead which will not work for me. Now I am stuck with my husband’s main gift that was very expensive, with no way to wrap it so that it can go under the tree without coming apart.
Other than that the item is beautiful even though it got scratched a little bit During shipping. And customer service was very nice and apologetic, but did not solve my issue. I believe they should have offered more than a Abask wrapping bag.

Resposta da ABASK
Great website with high end products
Fabulous quality product delivered from the UK in a timely fashion.

Resposta da ABASK
Exceptional
Excellent communication
Excellent postage with updates provided
Excellent packaging. The boxes are beautiful.
Product as described
I’ve never had a shopping experience online or in-store like this.
Abask is quite exceptional

Resposta da ABASK
Birtday For My Beloved
I bought the vase fro my wife's birthday. She loves/loved it beyond words. Part of our glassware from Waterford.

Resposta da ABASK
EXCELLENT CUSTOMER SERVICE
I ordered a beautiful, handblown Venini vase, which sadly, arrived broken. I emailed customer service and Mikhail S. promptly responded. He was very courteous and professional, and shipped a replacement vase out to me right away, without me needing to file a claim. I'm in California, USA, and received the replacement vase in a week. I couldn't have asked for better customer service in this situation. Abask has beautiful homewares and does right by their customers.

Resposta da ABASK
Strong Client Support
Client support is a real strength for Abask; the email communication throughout my shopping and purchasing experience was extremely helpful. I love my purchases and the presentation is excellent. I will return to this company for special purchases again.

Resposta da ABASK
Great goods with service to match
Abask was one of few places that had the crystal vases i was looking for. They dispatched them the same day i ordered them and were super consistent with their updates.
I loved that they packaged them properly as I've had disappointing experiences with outlets mishandling delicate goods. The personal note that came with them was also a nice touch!
Thank you for the seamless first shop with you

Resposta da ABASK
Wonderful experience and a great product
Absolutely awesome customer service and communication, and I am very happy with the product! Fast international shipping, beautiful wrapping - a great overall experience. Thank you to the Abask team.

Resposta da ABASK
The present was delivered so quickly…
The present was delivered so quickly and the wrapping was beautiful

Resposta da ABASK
Product is fabulous
Product is fabulous. It arrived exactly on time very fast shipping no complications extremely pleased.

Resposta da ABASK
My purchase arrived quickly and was…
My purchase arrived quickly and was beautifully packaged.

Resposta da ABASK
Packing tape should be changed
The brown packing tape used on the packaging had a criss-cross pattern of fibreglass reinforcing. When the tape is cut or torn to open the parcel, the fibres are released and can be inhaled, which can damage the lungs. This can affect your customers and also your employees who are packing. The use of this tape deters me from buying more from Abask

Resposta da ABASK
Great service
The table linen we ordered from Abask is beautiful. It was shipped almost immediately and when it got stuck in customs Abask immediately reembursed our shipping costs (without us even asking to) and was extremely helpful until we receieved our order. Great shopping experience!

Resposta da ABASK
Best online shopping experience
I needed to track down and quickly receive some difficult to find glassware. I reached out to ABASK customer service and was lucky enough to reach Mikhail. He was incredibly helpful and informative, assisted with the order placement, and he checked in consistently throughout the shipping process to keep me updated. And even offered to help with the shipping issues with another retailer! This was honestly the best online shopping experience I've had in years - better, more personalized and professional customer service than I've received in luxury brick and mortar stores. I will be ordering from ABASK again.

Resposta da ABASK
Excellent experience!
One of the best online retail experiences l have had! Great communication, fast shipping, secure packaging , and great products! A true rarity these days!

Resposta da ABASK

Resposta da ABASK
Beautiful choice of goods.
Beautiful choice of goods.
Ease of communication.
Excellent service.
Great packaging
So all in all it should have been 5 stars.
HOWEVER
as a number of products are sourced from EU countries it ends up being extremely expensive when ordering from another EU country.
The taxes I assume add a large % from the original product. This can easily be cross checked online

Resposta da ABASK
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