ABASK Avaliações 498

O TrustScore é 4.5 de um total de 5

4,7

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Top-notch purchase experience with Abask. Ordered a beautiful burgundy-colored leather cigarillo case, which was not available for purchase with other vendors. Item was shipped promptly (via DHL) and... Ver mais

Avaliado com 3 de um total de 5 estrelas

Beautiful choice of goods. Ease of communication. Excellent service. Great packaging So all in all it should have been 5 stars. HOWEVER as a number of products are sourced from EU countrie... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ordered the Nason Moretti Wine Glasses and Champagne Set as a gift for a family member, they absolutely loved their new pieces! The gift was packed with care and wrapped beautifully. Mikhail was great... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great packaging under the shipping box by the french artist sarah martinon , I didn’t expect it. The product pen box has evoked emotions of wonder by the quality and finish of the wood and brass hinge... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de decoração de design de interiores
  2. Antiquário
  3. Loja de Artesanato
  4. Loja de Jogos
  5. Loja de Souvenirs
  6. Loja de artigos domésticos

Sobre ABASK

Escrito pela empresa

ABASK shines a light on exceptional craftsmanship and design. Connecting people with the world’s finest objects and makers, ABASK celebrates the process of creation, honouring time-honed techniques alongside innovation.

ABASK shares the skills and stories behind over 200 local and global artisans it has curated in one intuitively designed e-commerce environment that delivers the best in customer experience and service.

Taking the hard work out of choosing the most unexpected gift, personal collector’s item, or interior design scheme, ABASK promises to deliver its unique edit of rare, exclusive, and one-of-a-kind pieces to over 165 countries within one to four days.

ABASK obsesses over the highest quality materials and make, inspiring its customers to covet the preservation of traditional craftsmanship; delight in the function of design icons; and take joy in modern heirlooms while cherishing the stories that accompany them.

Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

498 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Fast delivery and excellent choice of…

FAst delivery and excellent choice of product

27 de novembro de 2025
logotipo da ABASK

Resposta da ABASK

Dear Sheila,

Thank you so much for your lovely review.

We’re delighted to hear that your order arrived quickly and that you’re pleased with your chosen piece. Offering beautifully crafted products and a smooth delivery experience is so important to us, and your feedback truly means a lot.

We hope to welcome you back to ABASK again soon.

Warm regards,
The ABASK Team

Avaliado com 3 de um total de 5 estrelas

My package was damaged during shipping

My package was damaged during shipping. The outer presentation box was crushed and they offered a replacement box. Then they said it was out of stock. I received a bag instead which will not work for me. Now I am stuck with my husband’s main gift that was very expensive, with no way to wrap it so that it can go under the tree without coming apart.
Other than that the item is beautiful even though it got scratched a little bit During shipping. And customer service was very nice and apologetic, but did not solve my issue. I believe they should have offered more than a Abask wrapping bag.

18 de novembro de 2025
logotipo da ABASK

Resposta da ABASK

Dear Tory,

Thank you for taking the time to share your feedback, and I am truly sorry that the experience fell short of what we aim to provide — especially for such a special gift.

Your stag and antler set was shipped in the manufacturer’s presentation box, which is the only box designed specifically for this piece. As this was the last one we had in stock, we unfortunately did not have a second manufacturer’s box available when the original was damaged. We also don’t offer an ABASK gift box large enough for this item, which is why we suggested an ABASK dust bag with tissue and ribbon — a solution we agreed on together.

We also understand how disappointing it was to receive your parcel in the condition it arrived in. After reviewing the images you kindly sent, we can see that customs had opened the parcel for inspection and then re-packed it, which is something entirely outside our control. Sadly, this appears to be the reason the packaging was compromised upon arrival.

We are thankful that you found our team courteous and attentive throughout, and we sincerely appreciate you taking the time to share your thoughts with us. Your feedback is incredibly valuable and helps us continue to improve the support we offer, particularly when external handling affects the condition of a delivery.

Please do not hesitate to reach out to our client service team if there is anything more we can assist with.

Warmest regards,
The ABASK Team

Avaliado com 5 de um total de 5 estrelas

Great website with high end products

Fabulous quality product delivered from the UK in a timely fashion.

21 de novembro de 2025
logotipo da ABASK

Resposta da ABASK

Dear Ellie,

Thank you so much for your great review.

We’re delighted to hear that your order arrived from the UK in a timely manner and that you’re pleased with the quality of your piece. Ensuring exceptional craftsmanship and a smooth delivery experience is always our priority, so your feedback means a lot to us.

We truly appreciate you choosing ABASK and hope to welcome you back again soon.

Warm regards,
The ABASK Team

Avaliado com 5 de um total de 5 estrelas

Exceptional

Excellent communication
Excellent postage with updates provided
Excellent packaging. The boxes are beautiful.
Product as described
I’ve never had a shopping experience online or in-store like this.
Abask is quite exceptional

20 de novembro de 2025
logotipo da ABASK

Resposta da ABASK

Dear Andre,

Thank you so much for your exceptional review.

We’re truly delighted to hear that every part of your experience — from communication and shipping updates to our beautiful packaging and the product itself — met your expectations. It’s wonderful to know you chose the F&M Ballarin Murano Glass Vase, which is such a special piece of craftsmanship.

We’re also thrilled that you loved the boxes — our gift packaging is designed exclusively for ABASK by Paris-based artist Sarah Martinon, so it means a great deal to hear that this detail stood out to you.

Hearing that this has been one of the best shopping experiences you’ve had, online or in-store, is a true honour. Thank you for recognising ABASK as exceptional — we are sincerely grateful for your support and look forward to welcoming you back again soon.

Warmest regards,
The ABASK Team

Avaliado com 5 de um total de 5 estrelas

Birtday For My Beloved

I bought the vase fro my wife's birthday. She loves/loved it beyond words. Part of our glassware from Waterford.

20 de novembro de 2025
logotipo da ABASK

Resposta da ABASK

Dear Ernie,

Thank you so much for sharing this wonderful update.

We’re delighted to hear that the vase was a birthday gift for your wife and that she loved it beyond words — that means so much to us. Knowing it now sits alongside your Waterford glassware makes it even more special, and we’re honoured that one of our pieces is part of such a meaningful collection in your home.

Thank you again for choosing ABASK, and we hope to have the pleasure of assisting you with future gifts and treasures.

Warm regards,
The ABASK Team

Avaliado com 5 de um total de 5 estrelas

EXCELLENT CUSTOMER SERVICE

I ordered a beautiful, handblown Venini vase, which sadly, arrived broken. I emailed customer service and Mikhail S. promptly responded. He was very courteous and professional, and shipped a replacement vase out to me right away, without me needing to file a claim. I'm in California, USA, and received the replacement vase in a week. I couldn't have asked for better customer service in this situation. Abask has beautiful homewares and does right by their customers.

25 de novembro de 2025
Avaliação não solicitada
logotipo da ABASK

Resposta da ABASK

Thank you so much for taking the time to share your experience.

While we’re truly sorry that your Venini vase arrived damaged initially, we’re delighted to hear that Mikhail was able to resolve this swiftly and smoothly for you. Providing prompt, courteous, and stress-free support is something we take great pride in — especially when things don’t go to plan.

We’re also so pleased to know your replacement reached you safely in California so quickly, and that you’re enjoying your beautiful piece. Your kind words about our service and collection mean the world to us, and we’re incredibly grateful for your trust in ABASK.

We look forward to welcoming you back again soon.

Warmest regards,
The ABASK Team

Avaliado com 5 de um total de 5 estrelas

Strong Client Support

Client support is a real strength for Abask; the email communication throughout my shopping and purchasing experience was extremely helpful. I love my purchases and the presentation is excellent. I will return to this company for special purchases again.

17 de novembro de 2025
logotipo da ABASK

Resposta da ABASK

Dear Nancy,

Thank you so much for your kind and thoughtful review.

We’re truly delighted to hear that you found our client support helpful throughout your shopping experience — providing attentive, personal service is incredibly important to us.

We’re also so pleased that you loved your purchases and the presentation. Knowing you plan to return for future special pieces means a great deal to our team. We look forward to welcoming you back to ABASK very soon.

Warmest regards,
The ABASK Team

Avaliado com 5 de um total de 5 estrelas

Gorgeous

Gorgeous, beautiful fabric, colors sublime

10 de novembro de 2025
logotipo da ABASK

Resposta da ABASK

Dear Danica,

Thank you so much for your lovely feedback!

We’re thrilled to hear that you found the fabric gorgeous and the colours sublime – the Chamois Big Paisley Block-Printed Linen Round Tablecloth is truly a special piece. Its handcrafted design and rich tones make it a real statement for any table, and we’re delighted it resonated with you.

Thank you again for choosing ABASK, and we hope to welcome you back soon.

Warm regards,
The ABASK Team

Avaliado com 5 de um total de 5 estrelas

Great goods with service to match

Abask was one of few places that had the crystal vases i was looking for. They dispatched them the same day i ordered them and were super consistent with their updates.

I loved that they packaged them properly as I've had disappointing experiences with outlets mishandling delicate goods. The personal note that came with them was also a nice touch!

Thank you for the seamless first shop with you

27 de novembro de 2025
Avaliação não solicitada
logotipo da ABASK

Resposta da ABASK

Dear Frank,

Thank you so much for taking the time to share your experience.

We’re delighted to hear that you found the crystal vases you were looking for with us, and that our same-day dispatch and consistent updates helped make your purchase feel seamless.

We’re especially glad the packaging met your expectations — we take great care with delicate pieces, and our gift boxes are designed exclusively for ABASK by Paris-based artist Sarah Martinon, adding an extra thoughtful touch. It’s wonderful to hear that the personal note was appreciated as well.

Thank you once again for choosing ABASK. We’re grateful for your support and look forward to welcoming you back soon.

Warm regards,
The ABASK team

Avaliado com 5 de um total de 5 estrelas

Wonderful experience and a great product

Absolutely awesome customer service and communication, and I am very happy with the product! Fast international shipping, beautiful wrapping - a great overall experience. Thank you to the Abask team.

6 de novembro de 2025
logotipo da ABASK

Resposta da ABASK

Dear Natalia,

Thank you so much for your wonderful review.

We’re delighted to hear that you had such a positive experience with our customer service and communication, and that you’re happy with your product.

It’s great to know the fast international shipping and beautiful wrapping added to your experience — our gift boxes are designed exclusively for ABASK by Paris-based artist Sarah Martinon, and we love hearing when they make an impression.

Thank you again for your kind words and support. If there’s anything we can assist with in the future, we’re always here to help.

Warm regards,
The ABASK team

Avaliado com 5 de um total de 5 estrelas

STUNNING packaging!!!

11 de novembro de 2025
logotipo da ABASK

Resposta da ABASK

Dear Gillian,

Thank you so much for your wonderful feedback!

We’re thrilled to hear you loved the packaging. Our gift boxes are designed exclusively for ABASK by Paris-based artist Sarah Martinon, and we’re delighted her artistry helped make your experience feel special.

We look forward to welcoming you back soon.

Warm regards,
The ABASK team

Avaliado com 5 de um total de 5 estrelas

The present was delivered so quickly…

The present was delivered so quickly and the wrapping was beautiful

7 de novembro de 2025
logotipo da ABASK

Resposta da ABASK

Dear Felicia,

Thank you so much for your lovely feedback.

We’re delighted to hear that the present arrived so quickly and that you enjoyed the beautiful wrapping. Our gift boxes are designed exclusively for ABASK by Paris-based artist Sarah Martinon, and we’re thrilled her work helped make your gifting experience even more special.

If there’s anything we can assist with in the future, we’re always here to help.

Warm regards,
The ABASK team

Avaliado com 5 de um total de 5 estrelas

Product is fabulous

Product is fabulous. It arrived exactly on time very fast shipping no complications extremely pleased.

7 de novembro de 2025
logotipo da ABASK

Resposta da ABASK

Dear Chris,

Thank you so much for your wonderful feedback.

We’re delighted to hear that your product arrived right on time and that the fast, smooth shipping made your experience even better.

At ABASK, we work hard to ensure every customer journey is as smooth and enjoyable as possible, and it’s great to hear that reflected in your experience.

If there’s anything we can assist with in the future, we’re always here to help.

Warm regards,
The ABASK team

Avaliado com 5 de um total de 5 estrelas

My purchase arrived quickly and was…

My purchase arrived quickly and was beautifully packaged.

5 de novembro de 2025
logotipo da ABASK

Resposta da ABASK

Dear Kathryn,

Thank you so much for your kind review.

We’re delighted to hear your purchase arrived quickly and that you loved the packaging. Our gift boxes are designed exclusively for ABASK by Paris-based artist Sarah Martinon, and we’re thrilled that her work added to your unboxing experience.

We truly appreciate your support and hope to welcome you back again soon.

Warm regards
The ABASK team

Avaliado com 4 de um total de 5 estrelas

Packing tape should be changed

The brown packing tape used on the packaging had a criss-cross pattern of fibreglass reinforcing. When the tape is cut or torn to open the parcel, the fibres are released and can be inhaled, which can damage the lungs. This can affect your customers and also your employees who are packing. The use of this tape deters me from buying more from Abask

31 de outubro de 2025
logotipo da ABASK

Resposta da ABASK

Dear Victoria,

Thank you so much for taking the time to share your feedback. We really appreciate you bringing this to our attention.

We’ll be looking into the composition of our boxes and packaging materials with our fulfilment team and will update you once we’ve reviewed this further. We truly value your concerns — both for yourself and for our team.

Warm regards,
The ABASK Team

Avaliado com 5 de um total de 5 estrelas

Great service

The table linen we ordered from Abask is beautiful. It was shipped almost immediately and when it got stuck in customs Abask immediately reembursed our shipping costs (without us even asking to) and was extremely helpful until we receieved our order. Great shopping experience!

23 de outubro de 2025
logotipo da ABASK

Resposta da ABASK

Dear Verena,

Thank you so much for your kind words! We’re so happy to hear you love your table linen and that our team could help make sure your order reached you smoothly. We know how frustrating shipping delays can be, so we’re glad we could make things right quickly.

It means a lot that you took the time to share your experience — we truly appreciate your support and hope to welcome you back to ABASK again soon.

Warm regards,
The ABASK Team

Avaliado com 5 de um total de 5 estrelas

Best online shopping experience

I needed to track down and quickly receive some difficult to find glassware. I reached out to ABASK customer service and was lucky enough to reach Mikhail. He was incredibly helpful and informative, assisted with the order placement, and he checked in consistently throughout the shipping process to keep me updated. And even offered to help with the shipping issues with another retailer! This was honestly the best online shopping experience I've had in years - better, more personalized and professional customer service than I've received in luxury brick and mortar stores. I will be ordering from ABASK again.

10 de novembro de 2025
Avaliação não solicitada
logotipo da ABASK

Resposta da ABASK

Dear Carol,

Thank you so much for taking the time to share your lovely review. We’re thrilled to hear that Mikhail was able to make your experience so seamless and enjoyable — we’ll be sure to pass along your kind words to him!

It means a lot to know you felt supported every step of the way, and we’re so happy to have helped you find the perfect glassware. We can’t wait to welcome you back to ABASK again soon.

Warmest regards,
The ABASK Team

Avaliado com 5 de um total de 5 estrelas

Excellent experience!

One of the best online retail experiences l have had! Great communication, fast shipping, secure packaging , and great products! A true rarity these days!

31 de outubro de 2025
Avaliação não solicitada
logotipo da ABASK

Resposta da ABASK

Dear Carly,

Thank you so much for your wonderful words.

We’re truly delighted to hear that your experience with ABASK stood out — from our communication and delivery to the craftsmanship of our pieces. Each order is carefully prepared and presented in our signature gift boxes, designed by Paris-based artist Sarah Martinon, to ensure every detail feels considered.

We’re deeply grateful for your kind words and hope to welcome you back again soon.

Warm regards,
The ABASK Team

Avaliado com 5 de um total de 5 estrelas

Very easy interface

Very easy interface. Excellent customer service.

22 de outubro de 2025
logotipo da ABASK

Resposta da ABASK

Dear Mohammed,

Thank you for your kind words.

We’re delighted to hear you found our website easy to navigate and that our client service team provided an excellent experience.

Every detail at ABASK is designed to make shopping with us as seamless and thoughtful as possible.

We look forward to welcoming you back.

Warm regards,
The ABASK Team

Avaliado com 3 de um total de 5 estrelas

Beautiful choice of goods.

Beautiful choice of goods.
Ease of communication.
Excellent service.
Great packaging
So all in all it should have been 5 stars.

HOWEVER
as a number of products are sourced from EU countries it ends up being extremely expensive when ordering from another EU country.
The taxes I assume add a large % from the original product. This can easily be cross checked online

15 de outubro de 2025
logotipo da ABASK

Resposta da ABASK

Dear Calypso,

Thank you so much for your lovely feedback — we’re delighted to hear you enjoyed our collection, service, and packaging.

As we ship all orders from the UK, prices can vary compared to purchasing within the same country. This is due to local taxes, customs duties, and import charges that may apply when shipping internationally. We completely understand how this can impact the overall cost and truly appreciate you sharing your thoughts.

From our gift boxes designed by Paris-based artist Sarah Martinon to the care we take in packaging each item, we want every detail to feel special. It’s wonderful to know that this was noticed and appreciated.

Thank you again for taking the time to share your experience. We hope to welcome you back to ABASK soon.

Warm regards,
The ABASK Team

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais