Top-notch purchase experience with Abask. Ordered a beautiful burgundy-colored leather cigarillo case, which was not available for purchase with other vendors. Item was shipped promptly (via DHL) and... Ver mais
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Veja o que dizem as avaliações
Beautiful choice of goods. Ease of communication. Excellent service. Great packaging So all in all it should have been 5 stars. HOWEVER as a number of products are sourced from EU countrie... Ver mais
A empresa respondeu
Ordered the Nason Moretti Wine Glasses and Champagne Set as a gift for a family member, they absolutely loved their new pieces! The gift was packed with care and wrapped beautifully. Mikhail was great... Ver mais
A empresa respondeu
Great packaging under the shipping box by the french artist sarah martinon , I didn’t expect it. The product pen box has evoked emotions of wonder by the quality and finish of the wood and brass hinge... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de decoração de design de interiores
- Antiquário
- Loja de Artesanato
- Loja de Jogos
- Loja de Souvenirs
- Loja de artigos domésticos
Sobre ABASK
Escrito pela empresa
ABASK shines a light on exceptional craftsmanship and design. Connecting people with the world’s finest objects and makers, ABASK celebrates the process of creation, honouring time-honed techniques alongside innovation.
ABASK shares the skills and stories behind over 200 local and global artisans it has curated in one intuitively designed e-commerce environment that delivers the best in customer experience and service.
Taking the hard work out of choosing the most unexpected gift, personal collector’s item, or interior design scheme, ABASK promises to deliver its unique edit of rare, exclusive, and one-of-a-kind pieces to over 165 countries within one to four days.
ABASK obsesses over the highest quality materials and make, inspiring its customers to covet the preservation of traditional craftsmanship; delight in the function of design icons; and take joy in modern heirlooms while cherishing the stories that accompany them.
ABASK shares the skills and stories behind over 200 local and global artisans it has curated in one intuitively designed e-commerce environment that delivers the best in customer experience and service.
Taking the hard work out of choosing the most unexpected gift, personal collector’s item, or interior design scheme, ABASK promises to deliver its unique edit of rare, exclusive, and one-of-a-kind pieces to over 165 countries within one to four days.
ABASK obsesses over the highest quality materials and make, inspiring its customers to covet the preservation of traditional craftsmanship; delight in the function of design icons; and take joy in modern heirlooms while cherishing the stories that accompany them.
Informações de contato
2 Nicholas Road, W11 4AY, London, Reino Unido
- clientservice@abask.com
- abask.com
4,7
Excelente
498 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Abask has beautiful things
Abask has beautiful things, and they are quick to get your order to you.
21 de outubro de 2025
Resposta da ABASK
Dear Dana,
Thank you for your lovely review.
We’re so pleased to hear that you enjoyed your experience with Abask and that your order arrived promptly. Each piece is thoughtfully packaged in our signature gift boxes, designed by Paris-based artist Sarah Martinon, to ensure every delivery feels as special as the items within.
We look forward to welcoming you back.
Warm regards,
The ABASK Team”
Fantastic product and fantastic…
Fantastic product and fantastic delivery and packaging!
7 de abril de 2025
Resposta da ABASK
Dear Elena,
Thank you for your wonderful feedback.
We’re delighted to hear you were pleased with your Abask purchase, as well as the delivery and packaging. Each order is carefully presented in our signature gift boxes, designed by Paris-based artist Sarah Martinon, to offer a thoughtful and elevated experience.
We look forward to welcoming you back.
Warm regards,
The ABASK Team
Beautiful goods
Beautiful goods, packaged elegantly, delivered safely and timely.
21 de outubro de 2025
Resposta da ABASK
Dear Edm,
Thank you for sharing such kind words.
We’re delighted to know your pieces arrived safely and that you enjoyed their presentation. Each order is carefully wrapped in our signature gift boxes, designed by Paris-based artist Sarah Martinon, to offer a truly thoughtful and elevated experience — a reflection of the Abask spirit.”
We look forward to welcoming you back.
Warm regards,
The ABASK Team
Resposta da ABASK
Dear Louisa,
Thank you so much for your kind words and for taking the time to share your experience with us.
We’re delighted to hear you appreciated the kindness and help you received. We noticed you gave us 3*. if there’s anything we could have done better or anything you weren’t completely satisfied with, we’d really appreciate your feedback.
Your insights help us continue to improve and provide the best possible experience.
Warm regards,
The ABASK Team
Great customer service here!
Great customer service here!! Wonderful products and great service!!
30 de outubro de 2025
Resposta da ABASK
Dear Christine,
Thank you so much for your lovely feedback!
We're delighted to hear you’re happy with both our products and service. From our gift boxes designed by Paris-based artist Sarah Martinon to the care we take in every order, we want each detail to feel special.
We look forward to welcoming you back soon.
Warm regards,
The ABASK team
I’ve still heard nothing back by email…
I’ve still heard nothing back by email about my complaint - really disappointing service, especially after saying you’d do anything to resolve this.
30 de outubro de 2025
Avaliação não solicitada
Resposta da ABASK
Dear Julie,
Thank you for sharing your feedback.
We’re very sorry that your cushion covers were originally delivered without their inserts — this was an error on our part. Once you kindly brought this to our attention, our client service team arranged for the inserts to be sent immediately and kept you updated throughout. Our records show the inserts were dispatched on 4 June following your order on 16 May.
We’re sorry to hear you remain disappointed and would really appreciate understanding more about your experience and the quality concerns you mentioned.
Please don’t hesitate to contact us at clientservice@abask.com so we can look into this further.
Warm regards,
The ABASK Team
Resposta da ABASK
Dear Vadim,
We’re very sorry to hear about your experience.
I’m glad we were able to identify the issue with your original delivery and arrange a replacement, which has now been successfully delivered.
Should you ever need assistance in the future, please don’t hesitate to reach out to us directly at clientservice@abask.com, we’ll be happy to help right away.
Warm regards,
The ABASK Team
Everything was simply smooth
Everything was simply smooth!
Order was received, well packed and packaged - a pleasure to open!
Item was exactly as described.
I love it so much I'm contemplating buying another!
2 de outubro de 2025
Resposta da ABASK
Dear Sandy,
Thank you so much for your kind words!
We're delighted to hear your order arrived smoothly and was a pleasure to unwrap. From our gift boxes designed by Paris-based artist Sarah Martinon to the care we take in packaging each item, we want every detail to feel special. We're thrilled you love your purchase, and even more so that you're considering another!
We really do look forward to welcoming you back.
Warm regards,
The ABASK Team
Superb quality products and excellent customer service
I was looking for a certain colour of placemats and napkins to work with the dining room scheme for a client hosting a special dinner party at a house we'd recently worked on as interior designers. The team at Abask went over and above to make sure my client received their items at short notice. The quality is excellent and the vast collections of luxury homewares is impressive.
30 de setembro de 2025
Resposta da ABASK
Dear Amy,
Thank you for your wonderful review.
We're so pleased our team could help you find the perfect pieces for your client’s dinner party. From our gift boxes designed by Paris-based artist Sarah Martinon to the care we take with every order, we want each detail to feel special. We truly appreciate your kind words and support.
We looking forward to welcoming you back soon.
Warm regards,
The ABASK Team
Resposta da ABASK
Dear Marion,
Thank you for your kind words!
We're so pleased you had a great experience and love the ABASK product you purchased.
From our gift boxes designed by Paris-based artist Sarah Martinon to the care we take in every order, we want each detail to feel special.
We look forward to welcoming you back soon.
Warm regards,
The ABASK team
FAst and helpful fulfilling of my…
FAst and helpful fulfilling of my order, and very careful packaging.
23 de setembro de 2025
Resposta da ABASK
Dear Robert,
Thank you for your kind feedback!
We're delighted your order arrived quickly and was carefully packaged. From our gift boxes designed by Paris-based artist Sarah Martinon to the care we take in handling each order, we want every detail of the experience to feel special. We truly appreciate your support and look forward to welcoming you back again soon.
Warm regards,
The ABASK Team
Michael was my service agent and he was…
Michael was my service agent and he was exceptionally helpful. Very knowledgeable, caring and personable. Communication was effective and timely.
The world would be a better place if we could have more people like him.
23 de setembro de 2025
Resposta da ABASK
Dear Theresa,
Thank you so much for your wonderful review!
We’re delighted to hear that Mikhail provided such exceptional service. It’s great to know his knowledge, care, and communication made your experience a positive one. We’ll be sure to share your kind words with him — feedback like yours truly inspires our team to keep delivering the best possible support.
We look forward to welcoming you back soon.
Warm regards,
The ABASK team
Postage was too much and email…
Postage was too much and email responses took too long
26 de setembro de 2025
Resposta da ABASK
Dear Kylie,
Thank you for sharing your feedback. We’re sorry to hear you were unhappy with the delivery cost and communication time. We do our best to be transparent — the price includes premium express delivery to Australia, full insurance on every order, and complimentary services such as free returns.
We’ve reviewed your correspondence with our Customer Care team and can confirm all messages were replied to within our service timeframes. We also understand you’ve already returned your order and received your refund, which we’re glad was resolved smoothly.
We genuinely value your feedback as it helps us continue improving our service for all customers.
Kind regards,
The ABASK team.
Very Pleased…
Order was processed quickly and arrived on time. The was easy
and the people I spoke to were courteous.
16 de setembro de 2025
Resposta da ABASK
Dear Sharon,
Thank you for taking the time to share your experience.
We are delighted to learn that your order was processed efficiently and arrived promptly, and that our team provided courteous assistance throughout.
At ABASK, we take great pride in offering both exceptional service and a seamless experience, and it is a pleasure to know this was reflected in your recent purchase. We look forward to welcoming you again soon.
With best wishes,
The ABASK team
Resposta da ABASK
Dear Patrica,
Thank you so much for your feedback.
We’re delighted to hear you’re happy with your new rolling pin and that it arrived so quickly. We take pride in pairing quality pieces with a smooth delivery experience, and it’s wonderful to know this was reflected in your order.
We look forward to welcoming you back soon.
With best wishes,
The ABASK team
Quality and elegance…
Both items were welcomed by the “birthday recipient” and she remarked on the (superior) quality of each item and the compactness/elegance of the presentation. Your merchandise constantly wins me compliments from my most discerning clients. Thank you.
28 de agosto de 2025
Resposta da ABASK
Dear Alric,
Thank you so much for sharing this wonderful feedback.
We’re delighted to hear that the birthday gift was so well received and that the quality and presentation made such an impression. It means a great deal to know that our pieces are bringing joy not only to you but also to your discerning clients.
We truly appreciate your continued trust in ABASK and look forward to helping you celebrate many more special moments.
With best wishes,
The ABASK team
Resposta da ABASK
Dear Shannon,
Thank you so much for your kind words.
We’re delighted to hear you enjoyed the swift delivery, thoughtful packaging, and beautiful pieces. From our gift boxes designed by Paris-based artist Sarah Martinon to the care we take in handling each order, we want every detail of the experience to feel special.
We look forward to welcoming you back soon.
With best wishes,
The ABASK team
I was completely blown away by the…
I was completely blown away by the quality of experience and product from ABASK. I bought a Giannini Firenze journal for my wife as a gift so I opted for the gift wrapping. Best decision ever. Before I even got to see the journal the experience was luxurious. It came in this beautiful stiff sided box with a magnetic clasp and hand tied with a bow. Inside the box was a handwritten (and I mean with a pen, not handwritten font) card with the message I entered when I bought by b the journal.
The journal itself was far beyond expectations. The beautiful handmade marbled cover was vibrant and so incredibly detailed. We both just looked at it for almost 20 min. The binding was sturdy but supple and the paper was nice and thick.
10/10 will definitely buy from here again.
29 de agosto de 2025
Resposta da ABASK
Dear Hayden,
Thank you so much for such a wonderful review.
We’re thrilled to hear that both the Giannini Firenze journal and our gift wrapping made such a lasting impression. Our aim is always to create an experience that feels as special as the pieces themselves, from the handcrafted details to the finishing touches — including our gift boxes, designed by Paris-based artist Sarah Martinon, and our handwritten cards.
It’s a joy to know the journal exceeded expectations and brought so much delight.
We can’t wait to welcome you back again soon.
With best wishes,
The ABASK team
I would definitely order again!
I am very happy with the experience. I ordered dishes that came very quickly. They were well packed and arrived without any damage. I would order again.
25 de agosto de 2025
Resposta da ABASK
Dear Deborah,
Thank you so much for sharing your feedback.
We’re delighted to hear that your dishes arrived quickly, safely, and just as expected. We take great care with our packaging and delivery process, so it’s wonderful to know this was reflected in your experience.
We look forward to welcoming you back again soon.
With best wishes,
The ABASK team
Exceptional service - Abask went above and beyond
From start to finish, my experience with Abask has been nothing short of wonderful. When I had a small concern with my order, it was handled with incredible care and efficiency. Mikhail’s customer service was outstanding: he was kind, attentive, and proactive every step of the way, making the whole process seamless and reassuring.
It’s rare to come across a company that not only values its products but truly values its customers. Abask made me feel completely looked after, and I couldn’t be more grateful for the thoughtful support I received. I’m genuinely impressed and will be shopping with them again with complete confidence. Highly recommend!
10 de setembro de 2025
Avaliação não solicitada
Resposta da ABASK
Dear Yasmeen,
Thank you so much for taking the time to share such a thoughtful review.
We’re delighted to hear that your experience with ABASK was seamless from start to finish, and especially pleased that Mikhail’s care and attentiveness made such a positive impression. Delivering an exceptional customer journey is at the heart of everything we do, and it’s wonderful to know you felt truly looked after.
We’re grateful for your kind words and recommendation, and very much look forward to welcoming you back with confidence.
With best wishes,
The ABASK team
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