Top-notch purchase experience with Abask. Ordered a beautiful burgundy-colored leather cigarillo case, which was not available for purchase with other vendors. Item was shipped promptly (via DHL) and... Ver mais
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Veja o que dizem as avaliações
Beautiful choice of goods. Ease of communication. Excellent service. Great packaging So all in all it should have been 5 stars. HOWEVER as a number of products are sourced from EU countrie... Ver mais
A empresa respondeu
Ordered the Nason Moretti Wine Glasses and Champagne Set as a gift for a family member, they absolutely loved their new pieces! The gift was packed with care and wrapped beautifully. Mikhail was great... Ver mais
A empresa respondeu
Great packaging under the shipping box by the french artist sarah martinon , I didn’t expect it. The product pen box has evoked emotions of wonder by the quality and finish of the wood and brass hinge... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de decoração de design de interiores
- Antiquário
- Loja de Artesanato
- Loja de Jogos
- Loja de Souvenirs
- Loja de artigos domésticos
Sobre ABASK
Escrito pela empresa
ABASK shines a light on exceptional craftsmanship and design. Connecting people with the world’s finest objects and makers, ABASK celebrates the process of creation, honouring time-honed techniques alongside innovation.
ABASK shares the skills and stories behind over 200 local and global artisans it has curated in one intuitively designed e-commerce environment that delivers the best in customer experience and service.
Taking the hard work out of choosing the most unexpected gift, personal collector’s item, or interior design scheme, ABASK promises to deliver its unique edit of rare, exclusive, and one-of-a-kind pieces to over 165 countries within one to four days.
ABASK obsesses over the highest quality materials and make, inspiring its customers to covet the preservation of traditional craftsmanship; delight in the function of design icons; and take joy in modern heirlooms while cherishing the stories that accompany them.
ABASK shares the skills and stories behind over 200 local and global artisans it has curated in one intuitively designed e-commerce environment that delivers the best in customer experience and service.
Taking the hard work out of choosing the most unexpected gift, personal collector’s item, or interior design scheme, ABASK promises to deliver its unique edit of rare, exclusive, and one-of-a-kind pieces to over 165 countries within one to four days.
ABASK obsesses over the highest quality materials and make, inspiring its customers to covet the preservation of traditional craftsmanship; delight in the function of design icons; and take joy in modern heirlooms while cherishing the stories that accompany them.
Informações de contato
2 Nicholas Road, W11 4AY, London, Reino Unido
- clientservice@abask.com
- abask.com
4,7
Excelente
498 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
My experience with Abask was incredible.
My experience with Abask was incredible. I worked with a client advisor Mikhail. He was incredibly responsive and his follow through was superb. We had to customize an aspect of my purchase and he was on top of it and made this part of the transaction seamless. I received the item and it’s stunning. Thank you Abask!
10 de setembro de 2025
Avaliação não solicitada
Resposta da ABASK
Thank you so much for sharing such wonderful feedback.
We’re thrilled to hear your experience with ABASK was incredible and that Mikhail was able to support you so responsively. Custom requests are something we take great pride in, so it’s fantastic to know this part of your purchase felt seamless — and even better that you’re delighted with the final piece.
We’ll be sure to share your kind words with Mikhail, and we look forward to welcoming you back again soon.
With thanks and best wishes,
The ABASK team
Speedy shipping
The online shopping experience was seamless but what was even better was the shipping experience. Three days door to door from the UK to Australia - I didnt think that was even possible and doubted the ‘tracking’ predictor yet there was my parcel - packaged beautifully in no time at all
26 de agosto de 2025
Resposta da ABASK
Dear Sharon,
Thank you so much for your wonderful feedback.
We’re delighted to hear that you found the online shopping experience seamless – and especially thrilled that the shipping exceeded expectations. Three days from the UK to Australia really is something, and it’s fantastic to know your parcel arrived so quickly and beautifully packaged.
From the storytelling and content on our website, to our gift boxes designed by Paris-based artist Sarah Martinon, we obsess over the details, so it means the world to know this care comes through.
We can’t wait to welcome you back again soon.
With thanks and best wishes,
The ABASK team
Exquisite!
Absolutely love the Bridge box, included playing cards, scoring pad and pencils. The box is exquisitely made with beautiful leather. A perfect gift for someone special.
25 de agosto de 2025
Resposta da ABASK
Dear Liz,
Thank you so much for your kind words – we’re delighted you absolutely love the Bridge box. It really is such a special piece, and we’re so glad the craftsmanship, leather finish, and little details like the playing cards and scoring pad hit the mark.
We’re also thrilled to hear the whole experience with ABASK was smooth. From the storytelling and content on our website, to our gift boxes designed by Paris-based artist Sarah Martinon, we pour a lot of care into every detail – so it’s wonderful to know this is felt.
We can’t wait to welcome you back again soon.
With thanks and best wishes,
The ABASK team
Great customer service regarding…
Great customer service regarding product information questions .
Return was seamless and professional.
25 de agosto de 2025
Resposta da ABASK
Dear Julie,
Thank you so much for sharing such lovely feedback.
We’re thrilled to hear that you enjoyed your experience with us – and especially glad that the returns process was smooth for you too. From the storytelling and content on our website, to our gift boxes designed by Paris-based artist Sarah Martinon, we really do obsess over the details, so it means a lot to know this care comes through.
We can’t wait to welcome you back again soon.
With thanks and best wishes,
The ABASK team
The client loved the packaging
The client loved the packaging. I had ordered the items prior to my trade account being activated and, without asking, received a refund.
25 de agosto de 2025
Resposta da ABASK
Dear Wendy,
Thank you so much for taking the time to share such lovely feedback.
We work very hard to deliver the best customer journey possible and are so glad that you are happy with the experience. From the story-telling and content on our website, to our gift boxes designed by Paris-based artist Sarah Martinon, we obsess over the details.
We look forward to welcoming you back soon.
Thanks again and best wishes,
The ABASK team
Thank you Mikhail!
Mikhail was a dream to work with. Very patient and meticulous with the details of my special request. Exactly what you expect from a luxury bespoke retailer.
22 de agosto de 2025
Resposta da ABASK
Dear Mary,
Thank you so much for taking the time to share such lovely feedback on your recent experience and we all loved the very special personalisation you had done.
We work very hard to deliver the best customer journey possible and we are so glad that you are happy with the experience. From the story-telling and content on our website, to our gift boxes designed by Paris-based artist, Sarah Martinon, we obsess over the details and can’t wait to welcome you back again soon.
Best wishes,
The ABASK team
Resposta da ABASK
Dear Chip,
Thank you so much for taking the time to share such lovely feedback.
We work very hard to deliver the best customer journey possible and are so glad that you are happy with the experience. From the story-telling and content on our website, to our gift boxes designed by Paris-based artist Sarah Martinon, we obsess over the details.
We look forward to welcoming you back soon.
Thanks again and best wishes,
The ABASK team
Great work from beginning to end
ABASK is a great company with fantastic collections. I like to see time after time what kind of new items they have.
Unfortunately I don’t able to buy too often but always have a good time to watch the different collections from many countries all over. The artists are amazing.
Thank you for the beautiful packaging, I always enjoy the work whoever finished the shipment.
Eva
11 de agosto de 2025
Resposta da ABASK
Dear Eva,
Thank you so much for taking the time to share such lovely feedback.
We work very hard to deliver the best customer journey possible and are so glad that you are happy with the experience. From the story-telling and content on our website, to our gift boxes designed by Paris-based artist Sarah Martinon, we obsess over the details.
We look forward to welcoming you back soon.
Thanks again and best wishes,
The ABASK team
I had an amazing customer service…
I had an amazing customer service experience with Abask and specifically Mikhail. My packages got held up in customs, I’m assuming because the US is a mess right now. I didn’t have to lift a finger, Mikhail was all over it and updating me along the way.
All of my products came expertly packed and in perfect form.
25 de agosto de 2025
Avaliação não solicitada
Resposta da ABASK
Dear Ashley,
Thank you so much for taking the time to share such lovely feedback.
We work very hard to deliver the best customer journey possible and are so glad that you are happy with the experience. From the story-telling and content on our website, to our gift boxes designed by Paris-based artist Sarah Martinon, we obsess over the details.
We look forward to welcoming you back soon.
Thanks again and best wishes,
The ABASK team
Outstanding service
We recently purchased a Giobagnara domino set. We had some question about colour and availability. The customer service we received in response was second to none - extraordinarily prompt and efficient, and helpful to a fault. This excellent standard was maintained with the tasteful packaging and speedy delivery. One of the most delightful shopping experiences we have had in a very long time.
15 de agosto de 2025
Avaliação não solicitada
Resposta da ABASK
Thank you so much for taking the time to share such lovely feedback.
We work very hard to deliver the best customer journey possible and are so glad that you are happy with the experience. From the story-telling and content on our website, to our gift boxes designed by Paris-based artist Sarah Martinon, we obsess over the details.
We look forward to welcoming you back soon.
Thanks again and best wishes,
The ABASK team
10/10 experience with Abask
10/10 experience with Abask. Had a query about shipping which a great resolution from the customer service team who also followed up with me post my parcel arriving. Beautiful packaging and a beautiful handcrafted product. Cant fault Abask. Thanks Mikhail for your help
6 de agosto de 2025
Resposta da ABASK
Dear Lily,
Thank you so much for taking the time to share such lovely feedback.
We work very hard to deliver the best customer journey possible and are so glad that you are happy with the experience. From the story-telling and content on our website, to our gift boxes designed by Paris-based artist Sarah Martinon, we obsess over the details.
We hope the gift recipient loves their gift and we look forward to welcoming you back soon.
The ABASK team
Replacement - waterford crystal wine glasses
I had ordered a pair of wine glasses and after using them for the first time, one shattered in my hand when drying. The customer service I received was like nothing I have ever experienced from a company. Replaced immediately for free and dispatched so fast. Such lovely communication via email too. 10/10 experience.
20 de agosto de 2025
Avaliação não solicitada
Resposta da ABASK
Dear Rebecca,
Thank you so much for taking the time to share such lovely feedback.
We work very hard to deliver the best customer journey possible and are so glad that you are happy with the experience. From the story-telling and content on our website, to our gift boxes designed by Paris-based artist Sarah Martinon, we obsess over the details.
We look forward to welcoming you back soon.
Thanks again and best wishes,
The ABASK team
Fantastic selection of beautiful things…
Fantastic selection of beautiful things for the home, many of which are hard to find elsewhere. Gorgeous packaging too and great customer service.
5 de agosto de 2025
Resposta da ABASK
Dear Aimee,
Thank you so much for taking the time to share such lovely feedback.
We work very hard to deliver the best customer journey possible and are so glad that you are happy with the experience. From the story-telling and content on our website, to our gift boxes designed by Paris-based artist Sarah Martinon, we obsess over the details.
We look forward to welcoming you back soon.
Thanks again and best wishes,
The ABASK team
Empfehlenswert
Sehr schöne und elegante Gartenprodukte - hier findet man Geschenke für Leute, die schon (fast) alles haben. Der Versand hat problemlos funktioniert, war allerdings sehr teuer.
7 de julho de 2025
Resposta da ABASK
Dear Miriam,
Vielen Dank für Ihr tolles Feedback.
Wir arbeiten hart daran, Ihnen das bestmögliche Kundenerlebnis zu bieten und freuen uns sehr, dass Sie mit Ihrem Erlebnis zufrieden sind.
Von der Story und den Inhalten unserer Website bis hin zu unseren Geschenkboxen, die von der Pariser Künstlerin Sarah Martinon entworfen wurden, legen wir großen Wert auf Details.
Wir freuen uns, Sie bald wieder begrüßen zu dürfen.
Vielen Dank und beste Grüße,
Das ABASK-Team
Personal service
28 de julho de 2025
Resposta da ABASK
Dear Robert,
Thank you so much for taking the time to share such lovely feedback.
We work very hard to deliver the best customer journey possible and are so glad that you are happy with the experience. From the story-telling and content on our website, to our gift boxes designed by Paris-based artist Sarah Martinon, we obsess over the details.
We look forward to welcoming you back soon.
Thanks again and best wishes,
The ABASK team
Younger desires
The ABASK Collections are always like viewing a florist, chocolate and ribbon shops!!
29 de julho de 2025
Resposta da ABASK
Dear Marianne,
Thank you so much for taking the time to share such lovely feedback.
We work very hard to deliver the best customer journey possible and are so glad that you are happy with the experience. From the story-telling and content on our website, to our gift boxes designed by Paris-based artist Sarah Martinon, we obsess over the details.
We look forward to welcoming you back soon.
Thanks again and best wishes,
The ABASK team
Resposta da ABASK
Dear Jim,
Thank you so much for taking the time to share such lovely feedback on your recent experience and we absolutely love the Puiforcat Salt and Pepper Mills you purchased.
We work very hard to deliver the best customer journey possible and we are so glad that you are happy with the experience. From the story-telling and content on our website, to our gift boxes designed by Paris-based artist, Sarah Martinon, we obsess over the details and can’t wait to welcome you back again soon.
Thanks again and best wishes,
The ABASK team
JUST WHAT I'VE BEEN LOOKING FOR
GREAT PRODUCTS, VERY WELL MADE AND UNUSUAL. BEEN LOOKING FOR SOMETHING DIFFERENT FOR MONTHS AND NOW I KNOW WHERE TO LOOK. JUST MADE MY SECOND PUCHASE IN LAST MONTH.
GREAT WEBSITE, EASY TO USE AND ORDER.
VERY EASY TO SPEND YOUR MONEY!
21 de julho de 2025
Resposta da ABASK
Dear Trudie,
Thank you so much for taking the time to share such lovely feedback. It really does mean a lot to us at ABASK.
We work very hard to deliver the best customer journey possible and are so glad that you are happy with the experience. From the story-telling and content on our website, to our gift boxes designed by Paris-based artist Sarah Martinon, we obsess over the details.
We look forward to welcoming you back soon.
Thanks again and best wishes,
The ABASK team
I don’t do narratives
I don’t do narratives. But mdse is superb and delivery licketysplit,
14 de julho de 2025
Resposta da ABASK
Dear Monica,
Thank you so much for taking the time to share such lovely feedback.
We work very hard to deliver the best customer journey possible and we are so glad that you were happy with the experience, as well as speed of shipping. We are always here to help should you need any further assistance!
We look forward to welcoming you back soon.
Thanks again and best wishes,
The ABASK team
Fabulous curated products
Fabulous curated products. Easy online purchase. Efficient delivery process.
15 de julho de 2025
Resposta da ABASK
Dear Jarvis,
Thank you so much for taking the time to share such lovely feedback.
We work very hard to deliver the best customer journey possible and we are so glad that you were happy with the experience. We are always here to help should you need any further assistance!
We look forward to welcoming you back soon.
Thanks again and best wishes,
The ABASK team
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