I was surprised how quickly the item was manufactured and delivered. It also delighted the recipient. I sent a small crystal with an image of a dog that recently passed. It is the perfect gift for mem... Ver mais
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Veja o que dizem as avaliações
Fast and quality ok Very fast service however The resolution and quality of the image was not as clear as another service I’ve used in the past. It may have been the photo I used in this instance bu... Ver mais
You guys are phenomenal at your work - there's no doubt. The quality is outstanding; my only aside is I'd like to have an opportunity to ask for photoshop edits to the photos. In my instance; I didn't... Ver mais
A empresa respondeu
I am so happy with my product!!! I kept seeing ads for these 3 crystal products but found the US price exorbitant. Then I found this canadian and Montreal/Québec company, and we are so happy with th... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Souvenirs
- também em
- Arte e Antiguidades
- Gravura em Vidro
- Loja de Iluminação
- Loja de molduras
- Loja de presentes
Escrito pela empresa
A and B Crystal Collection was founded by brothers and childhood friends in 2014. When one of our founders first glimpsed three dimensional engraved crystal on his honeymoon, we were all mesmerized and immediately recognized its potential as a small business. Within months we had joined forces with other local small businesses, moved into a warehouse, and began studying the photo conversion and engraving process. Since those first days in 2014, we have grown our business, honed our craft, and fulfilled over 20,000 orders to individuals and businesses alike. We have had the blessing of playing a role in the countless celebrations, holidays, and cherished memories of our valued customers.
Informações de contato
4360 CHEMIN DE LA COTE-DE-LIESSE, H4N 2P7, MONT-ROYAL, Canadá
- (514) 667-5776
- support@ab-crystalcollection.com
- abcrystalcollection.com
4,6
Excelente
595 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The product looks excellent
The product looks excellent; delivery was as promised. Very pleased with the outcome.
31 de maio de 2024
Resposta da AB Crystal Collection
We are thrilled to hear that the product was delivered promptly and in great condition. It's wonderful that you're extremely happy with how your selection looks. We strive to deliver high-quality products to all our customers.
I ordered my crystal and it came is in…
I ordered my crystal and it came is in just a week. It was great as my pet had passed and I received him back on the same day. I was able to set him up all at the same time. I did order a light base from Amazon that was les expensive though. It looks amazing.
9 de maio de 2024
Resposta da AB Crystal Collection
Thank you for your kind words and recommendation! We're thrilled that the crystal portraits exceeded your expectations. We appreciate your feedback on the reasonable pricing and the timely turnaround. It's great to hear that the crystals arrived in attractive gift boxes. We would be delighted to assist you with any future purchases. Thank you for choosing AB Crystal Collection!
Awesome Crystal Pic!
The crystal turned out to be awesome! Also, the support is pretty responsive and would go the extra mile to ensure your satisfaction which feels really great.
8 de maio de 2024
Resposta da AB Crystal Collection
Thank you for sharing your satisfaction with your purchase! We're thrilled to hear that the 3D crystal picture turned out great. Your feedback about the lighting effect is valuable, and we're glad to know that it looks best when illuminated with a lamp underneath.
We strive to provide high-quality products that bring joy and enhance the visual experience. We appreciate your support and hope to serve you again in the future!
What a stunning bereavement gift.
This was a gift to me after losing a dear pet. I couldn't have loved it more. The quality is perfect. I ordered the light for it. I will remember this in the future for others.
5 de maio de 2024
Resposta da AB Crystal Collection
Thank you for your review! We're glad to hear that you found our product to be nice and that you received excellent customer service. Providing high-quality products and outstanding customer service are our top priorities. We value your business and look forward to serving you again in the future!
I was hesitant at first but pleasantly surprised
I was hesitant at first but pleasantly surprised. The website was easy to use. Both my shipments (one to Canada and one to the US) arrived faster than I expected and in line with their shipping commitment.
The quality is exceptional. And I am happy with the results and will be ordering again soon.
30 de abril de 2024
Resposta da AB Crystal Collection
Thank you for taking the time to share your review! We're thrilled to hear that you found the quality of our product to be spectacular. It's our aim to deliver exceptional products that meet and exceed customer expectations.Providing top-notch customer service is a priority for us. We value your trust in us and appreciate your positive feedback.We look forward to serving you again!
Resposta da AB Crystal Collection
Thank you for your kind words and recommendation! We're thrilled that the crystal portraits exceeded your expectations. We appreciate your feedback on the reasonable pricing and the timely turnaround. It's great to hear that the crystals arrived in attractive gift boxes. We would be delighted to assist you with any future purchases. Thank you for choosing AB Crystal Collection!
Friendly and helpful and fast
Friendly and helpful agent showed me a variety of sizes and prices. The transfer of the photo from my iPhone was quick and easy. My order arrived in two days.
1 de maio de 2024
Resposta da AB Crystal Collection
Thank you for your kind words and recommendation! We're thrilled that the crystal portraits exceeded your expectations. We appreciate your feedback on the reasonable pricing and the timely turnaround. It's great to hear that the crystals arrived in attractive gift boxes. We would be delighted to assist you with any future purchases. Thank you for choosing AB Crystal Collection!
Overall service was good
Overall service was good , however I did paid extra for premium shipping , which stated I would receive my item in 2 days but actually didn’t receive it until day 6 after placing the order
22 de abril de 2024
Resposta da AB Crystal Collection
Thank you for your positive feedback! We're delighted to hear that you are satisfied with the purchases we did and that your order was shipped quickly. Providing excellent service and timely delivery are top priorities for us. We appreciate your support and look forward to serving you again in the future!
Resposta da AB Crystal Collection
Thank you for your positive feedback! We're delighted to hear that you are satisfied with the purchases we did and that your order was shipped quickly. Providing excellent service and timely delivery are top priorities for us. We appreciate your support and look forward to serving you again in the future!
This product is absolutely beautiful
This product is absolutely beautiful! This is the third 3D crystal we have purchased and each one has been well crafted and far exceeded our expectations. These gifts were each met with awe from the recipients.
27 de abril de 2024
Resposta da AB Crystal Collection
Thank you for taking the time to share your review! We're thrilled to hear that you found the quality of our product to be spectacular. It's our aim to deliver exceptional products that meet and exceed customer expectations.Providing top-notch customer service is a priority for us. We value your trust in us and appreciate your positive feedback.We look forward to serving you again!
The package was delivered in 2 days and…
The package was delivered in 2 days and the product is lovely, fine quality.
26 de abril de 2024
Resposta da AB Crystal Collection
We are thrilled to hear that the product was delivered promptly and in great condition. It's wonderful that you're extremely happy with how your selection looks. We strive to deliver high-quality products to all our customers.
Paid extra for the 1to 2day delivery…
Paid extra for the 1to 2day delivery and it’s been 5 days still haven’t received it. Scam
26 de abril de 2024
Resposta da AB Crystal Collection
we apologize if there were any shortcomings in your experience. We value your input and will use it to improve our services. Please send us an email to support@abcrystalcollection.com or Call us at : +1 514 667 5776 and we will be happy to fix the issue
Resposta da AB Crystal Collection
Thank you for your positive feedback! We're delighted to hear that you are satisfied with the purchases we did and that your order was shipped quickly. Providing excellent service and timely delivery are top priorities for us. We appreciate your support and look forward to serving you again in the future!
Resposta da AB Crystal Collection
Thank you for your review! We're glad to hear that you found our product to be nice and that you received excellent customer service. Providing high-quality products and outstanding customer service are our top priorities. We value your business and look forward to serving you again in the future!
Great customer support and products
I have bought products from AB Crystal previously and was pleased. I still recommend them and their products. This most recent order's design would not fit well in the product I originally ordered. The company was very responsive in helping me change my order to get the best possible outcome. The first finished product did not match my intentions and AB Crystal quickly corrected it to my satisfaction. A product preview is not needed in most designs, but would have been helpful for this design. But their customer support overcame this and still earned a 5 star review.
15 de abril de 2024
Resposta da AB Crystal Collection
Thank you for sharing your satisfaction with your purchase! We're thrilled to hear that the 3D crystal picture turned out great. Your feedback about the lighting effect is valuable, and we're glad to know that it looks best when illuminated with a lamp underneath.
We strive to provide high-quality products that bring joy and enhance the visual experience. We appreciate your support and hope to serve you again in the future!
Quick order fulfillment
Website is user friendly and order was shipped within 2 business days. Very pleased with the overall service as I needed things in my order for a last minute gift
22 de abril de 2024
Resposta da AB Crystal Collection
We are thrilled to hear that the product was delivered promptly and in great condition. It's wonderful that you're extremely happy with how your selection looks. We strive to deliver high-quality products to all our customers.
Geat great great
22 de abril de 2024
Resposta da AB Crystal Collection
Thank you for your review! We're glad to hear that you found our product to be nice and that you received excellent customer service. Providing high-quality products and outstanding customer service are our top priorities. We value your business and look forward to serving you again in the future!
Resposta da AB Crystal Collection
Thank you for your review! We're glad to hear that you found our product to be nice and that you received excellent customer service. Providing high-quality products and outstanding customer service are our top priorities. We value your business and look forward to serving you again in the future!
Surprised in the best way...
Surprised in the best way...
These guys blew me away. I bought the crystal and sent them a picture of Wally, my Golden Retriever and they sent me back 3 days later the coolest crystal with a light and my Wally.
Sits on the living room for everyone to see.
18 de abril de 2024
Resposta da AB Crystal Collection
Thank you for taking the time to share your review! We're thrilled to hear that you found the quality of our product to be spectacular. It's our aim to deliver exceptional products that meet and exceed customer expectations.Providing top-notch customer service is a priority for us. We value your trust in us and appreciate your positive feedback.We look forward to serving you again!
I saw the product online and took a…
I saw the product online and took a risk and ordered it for a gift, using a picture that I myself thought was too low of quality. AB Crystal delivered and I could not be more happy with it.
12 de abril de 2024
Resposta da AB Crystal Collection
Thank you for your positive feedback! We're delighted to hear that you are satisfied with the purchases we did and that your order was shipped quickly. Providing excellent service and timely delivery are top priorities for us. We appreciate your support and look forward to serving you again in the future!
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