The lights are great, and the customer service is awesome. I needed them to come out twice to fix some wind damage done to the tracks, and they did it fast and professionally without charge. The ligh... Ver mais
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Veja o que dizem as avaliações
Post-sales service is awesome! Gemstone installed our system in 2019 and I just discovered this weekend that one of the lighting sections had become loose from the eave - we have had some wicked wind... Ver mais
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Jason and his crew installed our lights in less than a day and man they look great. I have had a few hiccups with the system since it was installed, but It has only taken a phone call or a text messa... Ver mais
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Love how there are so many different preset patterns to choose from. It's a little difficult to get true colors when choosing a pattern as the system is somewhat touchy (ie true blue, bright orange).... Ver mais
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Detalhes da empresa
Sobre Gemstone Lights
Escrito pela empresa
Gemstone Lights is a leading provider of high-quality LED lighting products throughout North America. Our innovative lighting products are designed to create stunning visual effects and ambiance for homes, businesses, and outdoor spaces. We are dedicated to providing customers with high-quality, energy-efficient lighting solutions that are easy to use, and designed to last.
Our standout feature is our state-of-the-art Gemstone HUB app, which allows users to control their lighting systems from their smartphones or tablets. The HUB app offers an intuitive user interface that makes it easy to create custom lighting scenes, adjust color and brightness, and set schedules for automated lighting. With the HUB app, users can control every aspect of their lighting system, from single bulbs to entire zones, with just a few taps on their phone.
Gemstone Lights also offers a wide range of LED lighting products, including Residential Track Lighting, Commercial Track Lighting, Flood Lighting and our Smart Lightbulb, the 'Opal".
Whether you are looking to enhance the ambiance of your home or create a stunning visual display for your business or outdoor space, Gemstone Lights has a product that can help you achieve your lighting goals.
Our standout feature is our state-of-the-art Gemstone HUB app, which allows users to control their lighting systems from their smartphones or tablets. The HUB app offers an intuitive user interface that makes it easy to create custom lighting scenes, adjust color and brightness, and set schedules for automated lighting. With the HUB app, users can control every aspect of their lighting system, from single bulbs to entire zones, with just a few taps on their phone.
Gemstone Lights also offers a wide range of LED lighting products, including Residential Track Lighting, Commercial Track Lighting, Flood Lighting and our Smart Lightbulb, the 'Opal".
Whether you are looking to enhance the ambiance of your home or create a stunning visual display for your business or outdoor space, Gemstone Lights has a product that can help you achieve your lighting goals.
Informações de contato
170 - 11080 50 St SE, T2C 5T4, Calgary, Canadá
- (888) 908-2675
- marketing@gemstonelights.com
- gemstonelights.com
4,9
Excelente
4 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The lights are great
The lights are great, and the customer service is awesome. I needed them to come out twice to fix some wind damage done to the tracks, and they did it fast and professionally without charge. The lights themselves very body in my neighborhood love so very customizable and the colors you can literally do any color design and pattern, the new app even does the holidays for you. so you never miss one
21 de junho de 2025
Resposta de Gemstone Lights
Thank you so much for your kind words! It's awesome that you're enjoying the endless color patterns and the autopilot feature. We know wind damage can be a pain, so we’re happy your installer could get those tracks fixed up for you quickly. Thanks for being part of the Gemstone Lights family!
Resposta de Gemstone Lights
My favourite colour is blue!
These lights are great
These lights are great! We will have so much fun programming them with all of the options it offers!!!
23 de março de 2026
Resposta de Gemstone Lights
We are so glad you’re loving them! There really are endless possibilities. Have fun experimenting!
Resposta de Gemstone Lights
Thank you so much for the kind words! We take a lot of pride in our service standards, warranty, and products. We're so glad you're enjoying the lighting system!
Resposta de Gemstone Lights
We're so glad the journey with Gemstone Lights has been smooth! Thank you for your kind words!
Love the lights but the training and/or…
Love the lights but the training and/or instructions are inadequate.
10 de fevereiro de 2026
Resposta de Gemstone Lights
We are so glad you love the lights! We try to keep our learn section up-to-date, and our support staff are on stand-by to help troubleshoot or if you would like help with a feature. If you are open to it, we would love some more details. Please email us at support@gemstonelights.com
Tony and his team were great from start…
Tony and his team were great from start to finish. The app is great and you have a lot control for lighting.
Glad I have Gemstone!
10 de março de 2026
Resposta de Gemstone Lights
We love hearing that Tony provided such a great experience! We'll be sure to pass your kind words on to him and his team. We’re so glad you’re enjoying the app and the system—welcome to the Gemstone Lights family!
Amazing experience!
Silver Bells Lighting was great work with from start to finish! Travis was extremely helpful and answered all questions. I’m really pleased with everything!
12 de março de 2026
Resposta de Gemstone Lights
It is awesome to hear that Silver Bells Lighting provided an exceptional experience for you! I will be sure to pass along the kind words to Travis and the Silver Bells Lighting Team. Welcome to the Gemstone Lights Family!
Everyone was professional and helpful
Everyone was professional and helpful. We love the difference the lights make over the lanai.
Should have done it sooner!
11 de março de 2026
Resposta de Gemstone Lights
Thank you so much for sharing! We take a lot of pride in making the install process as professional and seamless as possible. The lanai is one of our favorite spots to light up. Enjoy your new system!
Gemstone Lights make your home pop
Jason and his crew installed our lights in less than a day and man they look great. I have had a few hiccups with the system since it was installed, but It has only taken a phone call or a text message to get Jason’s help. I would definitely recommend Gemstone lights to anyone as the app is very user friendly and has many preset settings. The lights are also individually addressable so I can customize the color of each led to create my own custom lighting designs.
7 de junho de 2025
Avaliação não solicitada
Resposta de Gemstone Lights
Thank you so much for the review! It is great to hear that Jason and his team provided such an efficient installation for you and has been a great help since. We're thrilled you are having fun with the custom designs and the individually addressable LEDs; it’s truly the best way to make your home look unique for any occasion. Thank you for the recommendation and welcome to the Gemstone Lights family!
Great company
Great company, service and product. Chris Smith the owner/installer was fantastic. Very satisfied.
5 de março de 2026
Resposta de Gemstone Lights
Thanks for the review! It’s great to hear that Chris provided a fantastic experience and that lights are meeting your expectations. We will be sure to pass along your kinds words to him and his team.
Beautiful addition to our home
Priced right, efficient install, gorgeous lights - we love them!
4 de março de 2026
Resposta de Gemstone Lights
We're so glad you're loving the system! It’s wonderful to hear the installation went smoothly and that the lights are a beautiful addition to your home.
Resposta de Gemstone Lights
That is so great to hear! Welcome to the Gemstone Lights family!
Great service- installation done…
Great service- installation done quickly. The installers were friendly and efficient!
26 de fevereiro de 2026
Resposta de Gemstone Lights
We love hearing this! Our installers strive to make the process as seamless as possible so you can get straight to enjoying your lights. Thank you for choosing Gemstone!
Phenomenal service
Phenomenal service! Amazing staff who responded quickly to our call to have the lights installed.
24 de dezembro de 2025
Resposta de Gemstone Lights
Thank you so much for the kind words! We really appreciate you sharing your experience.
Gemstone Lights
The quality of the product is outstanding - we are really pleased with how our lights look and the functionality of the app. Astoria Lighting in Edmonton handled the installation and were exceptional to work with. We highly recommend Gemstone and Astoria Lighting.
24 de fevereiro de 2026
Resposta de Gemstone Lights
Thank you so much for the kind words! It’s great to hear that both the system and the installation team exceeded your expectations. Thanks for the high recommendation!
Resposta de Gemstone Lights
Thank you so much for the review. We hope you continue to enjoy the lights!
Love these lights never have to change…
Love these lights never have to change another string of lights again, fun having them all year round
28 de janeiro de 2026
Avaliação não solicitada
Resposta de Gemstone Lights
We truly appreciate you sharing your experience! Not having put up or take down lights again is definitely great — and having them up year-round makes every season a little more exciting!
Resposta de Gemstone Lights
Thank you for sharing! We're so glad you are enjoying the lights.
Love the lights
Love the lights! Install went great. However, the company lost our payment so we had to cancel and replace it. We were gifted a restaurant voucher to make up for the inconvenience but the restaurant is over an hour away. I’m not sure we can make it there with this weather we’ve been getting. Nice of them though.
24 de outubro de 2025
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