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Ableworld - Crewe Avaliações 

54
•
O TrustScore é 4.5 de um total de 5

4,5

1 Valley Brook Business Centre, Mill Street, CW2 7DT Crewe, Cheshire, GB

•

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We’ve visited both the Nantwich and Crewe stores over the last month for bits for my nana who has recently become more immobile than normal after a fall. The staff in both stores have gone above and b... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

AbleWorld Crewe are so lovely, we genuinely enjoy visiting the guys there. Always a pleasant experience, they are very helpful and knowledgeable. They sorted me out with my first wheelchair and have b... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

so well looked after everything explained in great detail . the staff member Nigel made sure we could put the scooter into the car. brilliant service would recomend this store

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We recently visited Ableworld Crewe. We were advised in a knowledgeable and friendly way by Jonathan. He gave great advice and options and as our need was quite urgent he and his colleague Nigel arran... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Fornecedor de equipamentos para mobilidade
  2. Fornecedor de Artigos Hospitalares
  3. Fornecedor de Equipamentos para Deficientes
  4. Loja de cadeiras de rodas

Sobre Ableworld - Crewe

Escrito pela empresa

About Us

Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.

Ethical Traders

We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.

Our Products

Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.

Free Expert Assembly

Free Professional Assembly

Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.

Informações de contato

  • 1 Valley Brook Business Centre, Mill Street, CW2 7DT, Crewe, Cheshire, Reino Unido

  • 01270 255725

4,5

Excelente

O TrustScore é 4.5 de um total de 5

54 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as avaliações

(54)

769 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great Ableworld Experience

Phoned Ableworld Crewe for some wheelchair advice for my elderly mother and then went into store in Crewe following the advice given where Natalie gave real valued advice about the best type of lightweight wheelchair that would be most suited for my mother with the ailments she suffers especially in regards to her curvature of the spine condition. The choice of chair offered to best suit her needs was really good and trialling it in the shop was so much better than simply ordering online so the advice given by Natalie was very much appreciated and assisted us greatly when making the purchase. Great customer service and great professional advice would highly recommend going in store when making such an important decision on purchasing a wheelchair and speaking to the people who know the best type of products to recommend.

30 de junho de 2023
Avaliação não solicitada
logotipo da Ableworld - Crewe

Resposta da Ableworld - Crewe

Hello Dave,

Thank you for taking the time to leave us this fantastic review. We are delighted to hear that Natalie from our Ableworld Crewe was able to help you find the best wheelchair to suit the needs of your mother. its's also great to hear that you had great customer service and great professional advice given to you on your visit. We hope to welcome you back in-store again.

Take care
Ableworld

Avaliado com 5 de um total de 5 estrelas

As always fabulous service at the Crewe store

As always, fabulous service, this time to buy a mobility scooter for my mum. This time we were served by Natalie who had extensive knowledge of the many scooters available to buy. She was very patient with mum, didn’t feel rushed and I was confident that we had been sold the correct scooter

13 de junho de 2023
Avaliação não solicitada
logotipo da Ableworld - Crewe

Resposta da Ableworld - Crewe

Hello Mrs Steele,

Thank you for taking the time to leave us this excellent review. We are delighted to hear that Natalie from our Ableworld Crewe was able to help you find the perfect mobility scooter to meet the needs of your mum. We hope your mum is happy with her new scooter and hope to welcome you back in-store again.

Take care
Ableworld

Avaliado com 5 de um total de 5 estrelas

Emergency assistance stair lift repair advice

We were in serious trouble if Mum couldn't go upstairs to bed and the loo. Paula at the Crewe branch couldn't do enough to help us when our Mums stair lift wouldn't work after being in hospital. Even though it was very late in the day, Paula arranged technical help for us, which got the stairlift working. As a customer we felt as though we really mattered with the aftersales. Paula is a credit to the Ableworld team. THANK YOU. Highly recommend the Ableworld Crewe. ALSO Sharon in Ableworld Nantwich Head Office stair lift team providing invaluable caring tenacious technical advice, which got the stair lift going once more despite being very late. We were truly valued as customers

9 de dezembro de 2022
Avaliação não solicitada
logotipo da Ableworld - Crewe

Resposta da Ableworld - Crewe

Hello David

Thank you for taking the time to leave us this excellent review. We are thrilled to hear that Paula from Ableworld Crewe was able to help when your mum's stairlift had trouble. It's also great to hear that Sharon from our Stairlift team was able to provide invaluable caring tenacious technical advice which helped get your stairlift going. We hope to see you again.

Take care
Ableworld

Avaliado com 5 de um total de 5 estrelas

Purchased a Wheelchair

Purchased a Wheelchair yesterday in Crewe for my husband. Karen and Natalie were amazing fantastic advice and support helped to ease our feelings of having to move to a Wheelchair. Very knowledgable, helpful and friendly. We would recommend going to the Crewe store. Thank you ladies.

8 de outubro de 2022
Avaliação não solicitada
logotipo da Ableworld - Crewe

Resposta da Ableworld - Crewe

Hello Sharon,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Karen and Natalie from Ableworld Crewe were great in helping you find a wheelchair for your husband. It's also good to hear that amazing support and advice was given to you both. We hope to see you again soon!

Take care
Ableworld

Avaliado com 5 de um total de 5 estrelas

Demonatration

Bought a power chair and thee guys were fantastic. My mother whom the chair was for suffers from anxiety and the two staff that brought the chair to us to demonstrate were absolutely wonderful, they were Carl and Reagan , I can not explain how helpful they were, polite,friendly and extremely helpful. My mother was more than happy to get in and try in ,they really put her mind at rest . Can’t rate them high enough. Thank you Carl and Reagan

30 de setembro de 2022
Avaliação não solicitada
logotipo da Ableworld - Crewe

Resposta da Ableworld - Crewe

Hello Sarah,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Carl and Reagan from Ableworld Crew were polite, friendly and extremely helpful. It's great to also hear your mother had such a wonderful experience. We hope to see you soon.

Take care
Ableworld

Avaliado com 1 de um total de 5 estrelas

Unhelpful

Tried to buy a replacement scooter key but shop assistant very unhelpful. He sent me to another branch instead where they would have a key available. I explained that it was not convenient but he did not want to order a key for me.

13 de setembro de 2022
Avaliação não solicitada
logotipo da Ableworld - Crewe

Resposta da Ableworld - Crewe

Hello John,

Thank you for taking the time to submit a review. Can we request that you please get in touch with us on the following email support@ableworld.co.uk and we will look into your review in detail.

I am sorry to hear that you were left feeling disappointed with the service you received.

All feedback from our customers is appreciated as we do strive to make our customers experience a positive one.

Yours sincerely
Ableworld

Avaliado com 5 de um total de 5 estrelas

Wheelchair purchase

I was looking to buy a wheelchair for a relative so I visited Crewe Ableworld to discuss the options before taking my relative to try them out. The knowledge and experience of the staff was excellent. There was no pressure to buy, it just felt like they wanted us to have the most suitable product for our requirements. Shout out to Natalie who served us and couldn't have been more helpful. What a great shop.

27 de julho de 2022
Avaliação não solicitada
logotipo da Ableworld - Crewe

Resposta da Ableworld - Crewe

Hello Elizabeth,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that the team at Ableworld Crewe was knowledgeable and experienced. It's great to hear that they did not pressure you to buy and that they found the perfect product for your requirements. We hope to see you again!

Take care,
Ableworld

Avaliado com 5 de um total de 5 estrelas

I bought a riser/recliner chair from…

I bought a riser/recliner chair from Ableworld in Crewe. The sales person was very professional, patient with me. I tried out a few electric chairs and the sales person explained all the features of each chair. He had good knowledge of each chair. When I found the chair most suited for my needs, we went through in detail the benefits of this particular chair, how it works etc.
Doing the paperwork was quick and easy. The chair was delivered to me the next day.

25 de março de 2022
Avaliação não solicitada
logotipo da Ableworld - Crewe

Resposta da Ableworld - Crewe

Hello Jan,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that our team at Ableworld Crewe were proffesional and patient with you when you visited recently. We hope you like your new chair and we hope to see you again soon.

Kind regards,
Ableworld

Avaliado com 5 de um total de 5 estrelas

Once again... Thank you.

Once again.... what to say! Thank you Crewe and Stafford. My father is unable now to walk or stand unaided. He loves his new Rio... thank you crewe for knowledge and supply and special thanks to Stafford for taking the time to demonstrate the chair. Jackie your follow up call was spit on. Worth every one of your stars.

19 de março de 2022
Avaliação não solicitada
logotipo da Ableworld - Crewe

Resposta da Ableworld - Crewe

Hello Brian,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that the service from both Crewe and Stafford was excellent and the follow-up call with Jackie was spot on.

Kind regards,
Ableworld

Avaliado com 5 de um total de 5 estrelas

Rise & Recline teamworking

Lou & Mollie arrived promptly on Monday to deliver & install Mum's new bespoke Rise & Recline chair. They set everything up without fuss, explaining all the controls simply through a guided demo with Mum in situ. I was also most grateful for all their help to re-establish & relocate the rest of the furniture that Dad had moved to make space for the new chair. A job very well done in under an hour - thank you ladies!

2 de fevereiro de 2022
Avaliação não solicitada
logotipo da Ableworld - Crewe

Resposta da Ableworld - Crewe

Hello Joy,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Lou and Mollie from our Specialist department were helpful when giving you a guided demo. It's great to hear that they were a great help recently. We hope to see you again soon.

Kind regards,
Ableworld

Avaliado com 5 de um total de 5 estrelas

Excellent service

I telephoned to ask if a specific wheelchair was in stock and Natalie explained that there was none left of that size in any stores. She checked all stores for the larger size and found there to be 3 at other stores. She managed to transfer one to the Crewe store. Natalie telephoned me to say it had come into stock and I arranged to take my Mum to try it out. It was perfect for her. Natalie altered the height of the foot rest which made all the difference. Amazing customer service. Natalie is excellent! She is friendly, very helpful and went the extra mile to help me. Thank you.

1 de dezembro de 2021
Avaliação não solicitada
logotipo da Ableworld - Crewe

Resposta da Ableworld - Crewe

Hello Nichola,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Natalie went the extra mile to help you recently with a friendly and helpful service. We hope to see you again soon.

Kind Regards,
Ableworld

Avaliado com 1 de um total de 5 estrelas

We bought a custom built chair from…

We bought a custom built chair from ableworld which broke 17 months later, we had a reply to say that we had put force on the footrest and damaged the mechanism of the chair, we totally disagreed with the outcome and was told we would have to pay £902 to have the chair repaired, we disagreed and the chair was sent to the manufacturers, the manufacturers have now sent the chair to the mechanism manufacturers.This as taken 5 weeks upto now and my partner who is paralysed from the waist down as had to be bedbound which is affecting his mental health and he has also had a chest infection. We contacted Paul Rowlands a week ago with no reply, we have contacted the store again to be told he will contact us but is busy doing interviews and other stuff while my partner is having to stay in bed. Great service for people with disabilities.

29 de novembro de 2021
Avaliação não solicitada
logotipo da Ableworld - Crewe

Resposta da Ableworld - Crewe

Hello Deborah,

Thank you for taking the time to leave us some feedback. All feedback is appreciated.

We always do our best and strive to repair customers products as quickly as possible. It is unfortunate that your partner has experienced a delay on this chair repair, however agreement to carry out the repair is required when the issue is not in relation to a manufacturing fault. As you are disputing the diagnosis from both ourselves and the manufacturer, further investigation is required.

We have been corresponding with the main contact given on the customer’s account. If you would like any further details or to discuss this matter further, you are welcome to contact our engineering team on 01270 619563 directly.

Kind Regards,
Ableworld

Avaliado com 5 de um total de 5 estrelas

Recieved first class

Recieved first class service from Darren Evans at the Crewe branch of Ableworld. Clear consise explanations and demonstration whilst adhering to the current Covid guidelines. I felt safe to shop there and very happy with my purchase of a mobility scooter.

31 de agosto de 2021
Avaliação não solicitada
logotipo da Ableworld - Crewe

Resposta da Ableworld - Crewe

Hello Ms Worth,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Darren from our Crewe store was clear and concise with his explanations and demonstrations recently. We hope to see you again.

Kind Regards,
Ableworld

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