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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Patch was so thorough and detail oriented for addressing our needs in rooms. This was the first time using the service and I HIGHLY recommend it! In the past, we have made our own reservations and a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The kindness, care, advocacy and communication were amazing. I had no idea this would be included when I booked through accessibleGo. I will definitely use it again when traveling.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Thank you accessiblego for another successful stay. You were able to catch that the hotel we were booked at did not meet our needs and at the last minute was able to find us suitable accommodations. Y... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Finally a website that cares about the challenges that handicapped people deal with when they travel!! Accessible go makes it easy to book a room and they will call and talk directly with the hotel to... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Agregador de viagens

Escrito pela empresa

accessibleGO is the first-ever hotel booking service built exclusively for people with accessibility needs. With proprietary accessibility information for thousands of hotels across America, special discounted rates, an unparalleled customer service experience, and access to a dynamic community of like-minded travelers, you can trust that when you book with us— we’ve got your back.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

63 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Love these people!

Love these people!! So helpful and so quick to answer any questions!

14 de novembro de 2023
logotipo da accessibleGO

Resposta de accessibleGO

Hi Laura - Thank you for your feedback. We do the best we can to ensure you are fully informed!

Avaliado com 5 de um total de 5 estrelas

Above and beyond my wild expectations…

Above and beyond my wild expectations to get a motel room with everything we wanted to celebrate a significant birthday and in the location I wanted and the best part at a price point I could manage. I hope this room exceeds my expectations in every other way ! I'm so looking forward to getting away...

19 de novembro de 2023
logotipo da accessibleGO

Resposta de accessibleGO

Hi Polly - Thank you for your kind words! Finding the spa bath was a tall order in a mobility-accessible room, but a challenge we were up for. So glad it worked out!

Avaliado com 5 de um total de 5 estrelas

Thank you accessiblego for another…

Thank you accessiblego for another successful stay. You were able to catch that the hotel we were booked at did not meet our needs and at the last minute was able to find us suitable accommodations. You handled the whole thing…cancelling the mismatch and finding and making reservations that met our needs. Thank you so much!!!

1 de novembro de 2023
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Resposta de accessibleGO

Hi Renee - No accessibility request is too much to ask for. It's what you need when you travel. We know it can be a challenge if a hotel doesn't provide exactly what you need - so we are here to catch those errors in time to find a new hotel that fits your needs. Looking forward to the next trip!

Avaliado com 5 de um total de 5 estrelas

Fantastic customer service with genuine…

Fantastic customer service with genuine caring. Excellent communication and advocacy! I will use them from this day forward, Patch was amazing!!

3 de novembro de 2023
Avaliação não solicitada
logotipo da accessibleGO

Resposta de accessibleGO

Thank you for your kind words - this is exactly what we are here for. Looking forward to your next trip!

Avaliado com 5 de um total de 5 estrelas

my trip to hollywood Florida

I love the personal attention and diligence in following up with hotel. thank you.

24 de outubro de 2023
logotipo da accessibleGO

Resposta de accessibleGO

Hi Juan - Thank you for sharing your experience. We handle each booking with the utmost care to make sure that your specific needs are conveyed to the hotel. Thank you for your feedback!

Avaliado com 5 de um total de 5 estrelas

Easiest reservation I ever made

Patch kept me updated on my reservation and made sure I had an accessible room. Very easy process.

27 de outubro de 2023
logotipo da accessibleGO

Resposta de accessibleGO

Thank you for your feedback! We appreciate it. We are here to help and make the travel booking process hassle-free.

Avaliado com 5 de um total de 5 estrelas

stellar

don't know if this is part of your service but we weren't on the first floor. do you ask them that? otherwise your service is amazing & so needed
thank you

19 de outubro de 2023
logotipo da accessibleGO

Resposta de accessibleGO

Hi Cora, many thanks for the kind review! We checked our booking system and we apologize that we did not find record of first floor room request, though we always do our best to secure this for our customers because we know how important it is for safety. In general first floor room assignment is based on availability upon check-in as hotels don't always have all of their mobility-accessible rooms on the first floor. Thank you again for choosing accessibleGO! We are always here to help and we will note in our system to look out for this request for when you book with us.

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

This has been an amazing experience. Booking the hotel is easy and my specific questions regarding the room accessibility for my specific needs or answered. The representative I worked with went above and beyond to be helpful and follow up. I will definitely use this site in the future.

25 de outubro de 2023
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Resposta de accessibleGO

Hi Mary - Thank you for your kind words. This is exactly what we are here for. We know that the experience must be specific to you. Looking forward to assisting with your next trip!

Avaliado com 5 de um total de 5 estrelas

Help Finding a Hotel with Accommodations

AccessibleGo was a great help figuring out which hotels had the accommodations our daughter needed to have a safe and pleasant stay. They were persistent and diligent in contacting hotel personnel to find out whether her scooter would fit through the doors and which rooms actually had grab bars where she needed them. All communication, both on the phone and through email, was professional, courteous and friendly. We are so glad that we found out about this service! We definitely will be using accessibleGo again when we make travel plans with our daughter.

24 de outubro de 2023
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Resposta de accessibleGO

Hi Kay - It was quite a journey to find the hotel that fit the bill! So happy it all worked out. We are looking forward to the next trip. Always here to help!

Avaliado com 5 de um total de 5 estrelas

Helpful when Booking

We haven't yet been to our lodging yet, but accessibleGO has been very helpful communicating with the hotel about our accessibility needs.

23 de outubro de 2023
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Resposta de accessibleGO

Hi Bonnie - Thank you for your kind words. We are here to help to ensure that the hotel knows about your accessibility requests.

Avaliado com 5 de um total de 5 estrelas

Nice hotel and nice room.

Nice hotel and nice room.
We were placed on 5th floor and I would have preferred the ground level for fire reasons since I cannot walk downstairs. The walk-in shower was wonderful since I cannot climb over a bathtub.

18 de outubro de 2023
logotipo da accessibleGO

Resposta de accessibleGO

Hi Janette - Thank you for sharing your experience. We do our best to get first floor room assignments, but not every hotel has all of the accessible rooms on the ground floor. However, we know this is very important. Thank you for the feedback!

Avaliado com 5 de um total de 5 estrelas

Everything was perfect

Everything was perfect. First time traveling with my husband since his stroke put him in a wheelchair. Y’all took the worry out of the process!! We were able to enjoy our trip!

9 de outubro de 2023
logotipo da accessibleGO

Resposta de accessibleGO

Hi Judy - Thank you for taking the time to share your experience. We are so happy to hear that you were able to enjoy your trip and not worry about the details.

Avaliado com 5 de um total de 5 estrelas

Great Experience!

They assured that we would have the handicapped accessible options we needed on our recent trip. We will definitely be using them for our next trip in a few weeks.

29 de setembro de 2023
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Resposta de accessibleGO

Hi Andrew - this is excellent to hear! We look forward to your next trip!

Avaliado com 5 de um total de 5 estrelas

Ease of booking

I am very relieved that you did all the work! As a new amputee, I was worried about getting the right room for my needs but that was done for me!

I have also used the site to research places of interest and read the blogs. This told me everything I needed all of which is very reassuring! Thank you!

2 de outubro de 2023
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Resposta de accessibleGO

Hi Beth - Wonderful to hear! Also that our blogs served as a great source of information! We are more than happy to help in any way we can!

Avaliado com 5 de um total de 5 estrelas

Awesome experience

Awesome experience! Was so easy to book a room with all amenities needed for my disability.

22 de setembro de 2023
logotipo da accessibleGO

Resposta de accessibleGO

Hi Ann Marie - Thank you for taking the time to share your experience. We are happy to hear the process was easy for you!

Avaliado com 5 de um total de 5 estrelas

Details needed are not ignored!

AccessibleGO made sure to check in with me when I didn’t fully book the first time. Then hunted out the info I couldn’t find to confirm the hotel room would work for my wheelchair life & be functional for my family traveling w/me. Gave me a few options in the city & area I was looking for. The hotel worked out awesome!

27 de setembro de 2023
logotipo da accessibleGO

Resposta de accessibleGO

Hi Kristen - That is exactly what we are here for - to eliminate the surprises when you travel and make it hassle-free. So happy we were able to assist you.

Avaliado com 5 de um total de 5 estrelas

First Rate Experience

The staff is so thoughtful, supportive, encouraging. Gave me confidence in the hotel selection because of their follow up. Relieving anxiety is so important in traveling with a partner with limited mobility. Accessible GO is a terrific resource.

22 de setembro de 2023
logotipo da accessibleGO

Resposta de accessibleGO

Hi Jane! Thank you for your thoughtful response. We are so happy we were able to relieve your anxiety. Travel is for everyone!

Avaliado com 5 de um total de 5 estrelas

The communication is great

The communication is great! No one ever cared about what I need in a hotel room and followed up with me to make sure it is ok for me!

19 de setembro de 2023
logotipo da accessibleGO

Resposta de accessibleGO

Hi Barry - Thank you for your valuable input. We do care and are happy to hear that your hotel stay was a success!

Avaliado com 5 de um total de 5 estrelas

We were surprised to learn that your…

We were surprised to learn that your site existed. Didn't know anyone specialized in reservations for the handicapped. We are thankful to Patch and her team. Details have been taken care of and if we have any issues, it can be taken care of with a phone call. Thanks again for your help and support!

22 de setembro de 2023
logotipo da accessibleGO

Resposta de accessibleGO

Hi Craig - Thanks for taking the time to comment on your experience. We are so happy to help make your travels a success!

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