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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Patch was so thorough and detail oriented for addressing our needs in rooms. This was the first time using the service and I HIGHLY recommend it! In the past, we have made our own reservations and a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The kindness, care, advocacy and communication were amazing. I had no idea this would be included when I booked through accessibleGo. I will definitely use it again when traveling.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Thank you accessiblego for another successful stay. You were able to catch that the hotel we were booked at did not meet our needs and at the last minute was able to find us suitable accommodations. Y... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Finally a website that cares about the challenges that handicapped people deal with when they travel!! Accessible go makes it easy to book a room and they will call and talk directly with the hotel to... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Agregador de viagens

Escrito pela empresa

accessibleGO is the first-ever hotel booking service built exclusively for people with accessibility needs. With proprietary accessibility information for thousands of hotels across America, special discounted rates, an unparalleled customer service experience, and access to a dynamic community of like-minded travelers, you can trust that when you book with us— we’ve got your back.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

63 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Patch is incredible and so wonderful

Patch is incredible and so wonderful! So happy I joined! Recommend highly!!!

20 de setembro de 2023
logotipo da accessibleGO

Resposta de accessibleGO

Hi Cin - Thank you for your feedback! We are happy to have you as a member of our community.

Avaliado com 5 de um total de 5 estrelas

the company was very help making sure…

the company was very help making sure my reservation were correct and helped me correct a mistake I made.
Thanks,
Don

18 de agosto de 2023
logotipo da accessibleGO

Resposta de accessibleGO

Hi Don - Thank you for your kind words. We are happy to help in any way we can!

Avaliado com 5 de um total de 5 estrelas

The great rate discounts are unbeatable.

The great rate discounts are incredible. Then they even follow up to make sure that the accommodations include the detailed accessibility components you need. I am amazed that such a service even exists!

1 de setembro de 2023
logotipo da accessibleGO

Resposta de accessibleGO

Hi Galen - Thank you for your amazing feedback! We are so happy that the discount program has been what you are looking for!

Avaliado com 5 de um total de 5 estrelas

Your quick and detailed follow to…

Your quick and detailed follow to confirm our accommodations are great!
March, 2023

21 de abril de 2023
logotipo da accessibleGO

Resposta de accessibleGO

Hi Nancy - Thank you for your kind words. We aim to be thorough and efficient so that you can rest assured that your trip will be fantastic!

Avaliado com 5 de um total de 5 estrelas

Fantastic service

Patch called me and made sure that we had all the amenities we needed to make our trip a success. We had three hotels over the course of the trip and she called each one to ensure it met our needs.

13 de junho de 2023
logotipo da accessibleGO

Resposta de accessibleGO

Hi Jill - It was a pleasure helping with this road trip! Looking forward to assisting for the next one!

Avaliado com 5 de um total de 5 estrelas

Good Experience

Overall, a very good experience with good follow-up by accessibleGO staff.

6 de fevereiro de 2023
logotipo da accessibleGO

Resposta de accessibleGO

Hi Glen - Thank you for your kind feedback! We aim to be thorough so that you can focus on your trip!

Avaliado com 5 de um total de 5 estrelas

My sister and I had amazing…

My sister and I had amazing accommodations when we visited Hawaii in November's 2022. Patch Epstein one of your agents made sure we had everything we needed for our visit.

20 de novembro de 2022
logotipo da accessibleGO

Resposta de accessibleGO

Hi Carol - Thank you for your kind feedback! We do aim to make sure that all trips, near and far, are amazing! Looking forward to assisting with your next get away!

Avaliado com 5 de um total de 5 estrelas

AccessibleGO found me a…

AccessibleGO found me a handicapped-accessible room in Manchester at a great price. I had problems getting the room but Patch at AccessibleGO was able to iron things out. Patch and her team are wonderful and go out of their way to help.

13 de outubro de 2022
logotipo da accessibleGO

Resposta de accessibleGO

Hi Scott - Thank you for your kind words! We strive to go above and beyond for each and every member. Glad to hear the price was great too!

Avaliado com 5 de um total de 5 estrelas

Wonderful First Time Experience

From the initial inquiry of how the App worked until the week of check-in, I had someone assigned to my particular hotel needs and situation.

Not only did she act as a liaison with hotel management but she also got them to send photos of the ADA compliant bathroom setup, to make us feel more confident in my daughter’s ability to transfer from her wheelchair and my aging mother’s needs for handrails & grab bars, to make her shower experience easier.

12 de agosto de 2023
logotipo da accessibleGO

Resposta de accessibleGO

Hi Debi - Thank you for this feedback! Whenever there is a request that photos would assist with verifying - we work with the hotel to get them. So grateful to hear that your booking experience was easy!

Avaliado com 5 de um total de 5 estrelas

Awesome!

Awesome!! It is so nice to know that I don't have to worry about whether or not the hotel REALLY has an accessible room when I book through accessibleGO.

5 de setembro de 2022
logotipo da accessibleGO

Resposta de accessibleGO

Hi Amie - Thank you for your kind words! We aim to ensure that you have an anxiety-free travel experience!

Avaliado com 5 de um total de 5 estrelas

Outstanding

We used your service about 3 months ago and the property suggested was truly outstanding, The price was right on, It was easy to navigate.

8 de junho de 2023
logotipo da accessibleGO

Resposta de accessibleGO

Hi Joseph - Thank you for your feedback! We are happy to hear that the price matched as well!

Avaliado com 5 de um total de 5 estrelas

What I asked for I received

What I asked for I received, no hassle

5 de dezembro de 2022
logotipo da accessibleGO

Resposta de accessibleGO

Hi Gil - Thank you for your feedback! We strive to provide hassle-free booking experiences. Much appreciated!

Avaliado com 5 de um total de 5 estrelas

Real no-BS hands-on help

Real no-BS hands-on help! We've booked rooms through this company a few times now. Any time something comes up, I'm surprised by how easy it is to get ahold of a real human who knows how to fix the problem. When the problem is on the hotel's end, they call the hotel and set things straight. It's really been incredibly useful.

24 de maio de 2023
logotipo da accessibleGO

Resposta de accessibleGO

Hi Leah - Thank you for your straightforward feedback! We sincerely appreciate it! We are always here to help - a real live person as you mentioned.

Avaliado com 5 de um total de 5 estrelas

AccessibleGo is dependable, response time on requests are very timely.

The accesibleGo representative, Patch, went far and beyond any other experience I've had in the past. She made sure every hotel room was to accessible specifications required by the family and called prior to stay dates to verify. She made traveling with a wheelchair bound person easier to plan and execute.

12 de janeiro de 2023
logotipo da accessibleGO

Resposta de accessibleGO

Hi Ginny - Thank you for your feedback! It was quite a road trip journey! So happy to hear everything went smoothly. Looking forward to the next trip!

Avaliado com 5 de um total de 5 estrelas

Accessible hotel assistance

Your company was very helpful with finding me a hotel with a recliner to sleep on. Thank you!
Although the hotel had a recliner in the room, I’m not sure I would stay there again. It was not very clean and we were assigned a room right next to the very noisy hallway and reception desk area.
Again, thank you for your help. I will definitely use your assistance in the future,

9 de abril de 2023
logotipo da accessibleGO

Resposta de accessibleGO

Hi Candice - Thank you for providing this valuable feedback! Great news - we have partnered with a medical supply company that provides recliner rentals for the duration of the stay. Moving forward, we can offer this support now rather than only relying on what hotels have in-house.

Avaliado com 5 de um total de 5 estrelas

Fantastic Site for Disabled Folks

This is a remarkable site. It has all the feature of the major hotel sites and the prices for reservations are as good as Hotels.com etc. What make this site so useful is the additional free feature of helping you find accessible rooms and then checking to make sure all the features that you need are in place for the reservation. It is a unique and very useful site.

26 de agosto de 2023
logotipo da accessibleGO

Resposta de accessibleGO

Hi Andy - Thank you for your kind feedback! We definitely seek to provide unique and customized support. Glad to hear that the price was right too!

Avaliado com 5 de um total de 5 estrelas

It was wonderful

It was wonderful. Great room. The walk in shower with a seat was such a blessing. We were driving across country and this made our trip so much better.

7 de novembro de 2022
logotipo da accessibleGO

Resposta de accessibleGO

Hi Marlene - Thank you for this kind feedback! We are so happy to hear that the trip planning process was a blessing!

Avaliado com 5 de um total de 5 estrelas

I love this service

I love this service. I have booked with accessibileGo the past 5 or 6 times we have stayed away from home. Each time, they work with the hotel to make certain the room meets my needs and that I will not be moved to a non accessible room. They make an additional call a few days before my stay to confirm. All the details of my booking are emailed to me in addition to the details of the calls. To date, every booking has been a positive experience. I’m leaving for another stay tomorrow morning. I will update after the stay, however I expect it will be great.

26 de junho de 2023
logotipo da accessibleGO

Resposta de accessibleGO

Hi Donna - We are so happy to hear you have had such positive experiences! We aim to provide all of the details you need for a wonderful trip! Thank you!

Avaliado com 5 de um total de 5 estrelas

AccessibleGo is fabulous

AccessibleGo is fabulous. I was having a difficult time booking a hotel in Miami previous to my Caribbean cruise. I reached out to the people at accessibleGo to help me. They were amazing and very speedy at finding a hotel that met my needs within my budget. I would have been very upset if I arrived at my hotel to find out that the bed did not have clearance for a Hoyer lift. Their accessibility confirmation services were tremendous with their help!!! I will definitely book my hotel through accessibleGo every time I travel. I can't say thank you enough.

28 de junho de 2023
logotipo da accessibleGO

Resposta de accessibleGO

Hi Terry - We completely understand the importance of having an open bed frame - and the worry of not having what you need. Thank you for your kind words!

Avaliado com 5 de um total de 5 estrelas

AccessibleGO made it possible

AccessibleGO made it possible for my daughter to visit her future college with her mother as a disabled duo! It was the best trip!
I had been disabled for three years at this point, but I had recently (a few weeks before our trip) lost the ability to walk beyond a few yards. I was traveling in a wheelchair, and unable to drive.
My daughter was a year into her physical disability and had just started her journey with her service animal, Taz. She was learning how to do this new life where accessibility mattered.
We were visiting her top choice college in Philadelphia.

A totally different world than our Coastal Virginia city, I remembered visiting Philly as an able bodied person. I knew nothing of what to expect, except there was good public transit. I remembered running across AccessibleGO online when looking for travel support. I reached out, and I suddenly felt like I had a team working to make this trip possible.
We found a hotel close to campus, and my team communicated about service animals, accessibility needs, transportation, everything was just an email, call, or text away.
The city accessibility guide from AccessibleGO was paramount in planning our trip. We found a tour bus company where we could see the whole city without changing our seats. We were charmed by our experience, it could not have been a better trip. This Momma’s heart is so happy knowing I was able to show my daughter how to travel safely, and independently in a new city. We couldn’t have been happier with our experience.
These humans are all amazing!

13 de abril de 2023
logotipo da accessibleGO

Resposta de accessibleGO

Hi Jen - It was an absolute gift to be able to help you coordinate this trip!

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