Accident Claim Helpline Avaliações 

648
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

There’s nothing worse than when your car is damaged in an accident; especially when it’s parked! So having the ACH making all the necessary arrangements was a massive relief! Thank you ACH.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From the time i made my phone call i was on my way to get my car sorted and got a courtesy car with in days would so recommend this to anybody that needs help staff really nice and polite helpful an... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I honestly cannot thank Tom Dean at the Accident Claim Helpline enough for all his help and support following an accident where someone crashed into my vehicle. Being involved in an accident is a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

An amazing company who take the stress out of dealing with insurance companies. So helpful from the 1st phone call. Hire car delivered to my door .Extremely helpful staff who go the extra mile .Highly... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviços de advocacia

Escrito pela empresa

Accident Claim Helpline is your trusted partner in accident management and personal injury claims. We are dedicated to delivering unmatched support for our clients, ensuring you’re back on the road swiftly and safely after an accident. Our innovative approach and commitment to excellence means that we continually expand and refine our services to meet and exceed the evolving needs of both you and your vehicle. We take immense pride in offering a top-tier and personalised service, ensuring your peace of mind with a seamless, one-call solution in the event of a non-fault accident. For seamless claims and unmatched service, we’re the best in the business. Great service, dedication and customer experience doesn’t happen by accident.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

648 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(648)

251 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Accident claim helpline was very…

Accident claim helpline was very helpful and always there at the end of the phone line to answer any questions I may have had during what was a very stressful time. Accident claim helpline working with Winn solicitors successfully got my vehicle back for me after my insurance company wrote it off. This was a great relief as the car had huge sentimental value because it previously belonged to my late husband. I am so grateful for all the help they provided and for them getting my car back for me within one week.

27 de julho de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you Kathleen for your lovely five star review. We're happy to have helped.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

Calls were quick and straight forward

Calls were quick and straight forward.
Staff gave a lot of information and help.
And services have been quick. Overall very good.

27 de julho de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you Tom for taking the time to share your great five star review. We're glad you appreciated the service.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

So very helpful

Absolutely amazing service. They had me covered from start to finish. Even helped me with the admin. They were prompt and very polite. Highest quality of service given

23 de julho de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much Colin for taking the time to share your great five star review.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

Quick and professional service and very…

Quick and professional service and very friendly too. Most satisfied

21 de julho de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much Neal for your great five star review. We're glad you're satisfied.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

I called the helpline yesterday to report a new claim and spoke with an advisor called Tom Dean. He was super helpful, supportive and efficient and explained the whole process to me in detail as well as talking me through next steps and calling again today to check that all is okay with me. I haven't had to claim for an accident on this policy before and I'm very impressed with the customer service.

21 de julho de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much Lydia on behalf of Tom and the whole team for your excellent five star review. We're glad to have helped.

Just to clarify, when you reported your accident, you called Accident Claim Helpline rather than your insurer. ACHL is an independent service helping non-fault drivers claim outside of their insurance policy.

Once again we appreciate your kind review.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

Everything was sorted for me and…

Everything was sorted for me and handled in a professional kind manner Thankyou

20 de julho de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much Donna for your great five star review. We really appreciate it.

Accident Claim Helpline team

Avaliado com 5 de um total de 5 estrelas

I didn’t know what to do or what to…

I didn’t know what to do or what to expect after the crash
Callum was great explained everything

9 de julho de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much on Callum's behalf for your great five star review. We're glad to have helped.

Accident Claim Helpline Team

Avaliado com 4 de um total de 5 estrelas

Great service

Came and got my xar no problem and also sorted out a hired car for me great service thank you.

6 de julho de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you Chris for taking the time to share your kind review. We really appreciate it.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

Excellent service

Very excellent service. Everything went smoothly from start to finish. The process was efficient, and I was very satisfied with the overall experience. Highly recommended.

10 de julho de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much Genet for your great five star review. We're glad you're satisfied with the efficient service.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

Helpful

So far, I've had a very positive experience. Whenever I am calling, someone has always answered promptly and been friendly and helpful. Communication has been clear throughout, and I'd especially like to thank James for his excellent support. He has always been informative, responsive, and happy to help whenever I've had any questions.

7 de julho de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much Noelia on behalf of James for your great five star review. We're glad you appreciate the support and clear communication.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

Great service

The help I got from Jason (NI Accident Services)in particular was amazing. He completely put me at ease when the other insurance company were confusing me. Customer service has been great and everything sorted really quickly

6 de julho de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much on Jason's behalf for your great five star review. We're glad he was able to sort things out for you quickly.

Accident Claim Helpline Team.

Avaliado com 5 de um total de 5 estrelas

I had a really good experience with…

I had a really good experience with this company. Someone smashed into my stationary car, the whole thing with this company was really good I was provided with a curtesy car the following day following the accident.

5 de julho de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you for the feedback Julie, we aim to provide the very best service to our customers so we're really pleased to hear how pleased you are with the service you received from our team.

Accident Claim Helpline Team.

Avaliado com 5 de um total de 5 estrelas

Excellent service very professional…

Excellent service very professional replacement car was supplied very quickly and I was informed throughout the journey did exactly what they said they would do which was very reassuring high end car supplied which was a pleasure to drive.
The repairs were carried out to a very high standard as if it went to BMW which I was very pleased with timescales adhered to and car delivered back when stated clean in and out looked brand new thank you very much for a painless experience will use again if required already let friends and family know of the professionalism of this company thank you John.

9 de julho de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you for taking the time to share such an amazing review with us Garfield - we love to receive feedback from our customers (especially feedback like yours!).

Accident Claim Helpline Team.

Avaliado com 5 de um total de 5 estrelas

Everything was done in a timely manner…

Everything was done in a timely manner as well as efficiently. From start I have had no issues or delays or any difficulties. Best part was it didn’t take me the whole day to sort it out. Great service

3 de julho de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much Yasir for your great five star review. We're glad to have been able to sort things out quickly for you.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

Aaron absolutely amazing

Aaron absolutely amazing! So helpful, caring and compassionate. A*****

2 de julho de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you Jade on Aaron's behalf for your lovely five star review.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

Very helpful, kind and considerate

Very helpful, kind and considerate. Courtesy Car delivered with no issues, handled all questions quickly and thoroughly. Thank you

1 de julho de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much Alison for your great five star review. We really appreciate it.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

The customer service is excellent.

The customer service is excellent. Thank you.

26 de junho de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much Akinjimi for your lovely five star review. We're proud of the service we offer and it's good to hear that you appreciate it.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

My experience was great

My experience was great, the communication, efficiency and care to ensure everything was covered and arranged so fast, so impressive. Thank you.

26 de junho de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much Peter for your great five star review. We really appreciate it.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

So far everyone has been exceptionally…

So far everyone has been exceptionally polite,helpful and knowledgeable. I have been kept up to date with everything that is happening I just find keeping up with all the emails a bit confusing as I am not good with them

26 de junho de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much Michael for your five star review. We're glad you have appreciated the service.

If you need any help with the paperwork or emails please do give us a call.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

They are extremely helpful and willing…

They are extremely helpful and willing to answer all your questions no matter how dumb they may be.
Great service and keep you informed in a timely manner.

18 de junho de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you so much for your great five star review Ian. We're glad you appreciated the help, and remember there's no such thing as a dumb question!

Accident Claim Helpline Team

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