Accident Claim Helpline Avaliações 

648
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

There’s nothing worse than when your car is damaged in an accident; especially when it’s parked! So having the ACH making all the necessary arrangements was a massive relief! Thank you ACH.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From the time i made my phone call i was on my way to get my car sorted and got a courtesy car with in days would so recommend this to anybody that needs help staff really nice and polite helpful an... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I honestly cannot thank Tom Dean at the Accident Claim Helpline enough for all his help and support following an accident where someone crashed into my vehicle. Being involved in an accident is a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

An amazing company who take the stress out of dealing with insurance companies. So helpful from the 1st phone call. Hire car delivered to my door .Extremely helpful staff who go the extra mile .Highly... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviços de advocacia

Escrito pela empresa

Accident Claim Helpline is your trusted partner in accident management and personal injury claims. We are dedicated to delivering unmatched support for our clients, ensuring you’re back on the road swiftly and safely after an accident. Our innovative approach and commitment to excellence means that we continually expand and refine our services to meet and exceed the evolving needs of both you and your vehicle. We take immense pride in offering a top-tier and personalised service, ensuring your peace of mind with a seamless, one-call solution in the event of a non-fault accident. For seamless claims and unmatched service, we’re the best in the business. Great service, dedication and customer experience doesn’t happen by accident.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

648 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(648)

251 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

From the time i made my phone call i…

From the time i made my phone call i was on my way to get my car sorted and got a courtesy car with in days would so recommend this to anybody that needs help staff really nice and polite helpful and service amazing

19 de outubro de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you so much Alice for your very kind five star review. We're proud of the service we offer.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

It was very quick and efficient

It was very quick and efficient, and was sorted as early as it could have been,

16 de outubro de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much on behalf of the whole team for your great five star review. We really appreciate it.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

Pleasant and helpful staff.

Pleasant and helpful staff.
Everything dealt with in a speedy and understandable way

12 de outubro de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much Laura for your great five star review. We appreciate it.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

Very Satisfied

I told the company that my daughter is autistic and the only way to get her to school is by me driving her so they promised to get me a hire car the same day and it got delivered to my property at 11.25pm which meant I could still get my daughter to school the next morning which meant she wasnt losing any of her education so I am very grateful they did thankyou so much and the driver who delivered my car was very polite and apologetic for the late time at night he managed to deliver it so I am very happy with the whole service I recieved

12 de outubro de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much Emily on behalf of the team for your lovely five star review. We're glad we were able to keep the disruption to a minimum and that your daughter made it to school the next day!

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

Great service and quick

Great service and quick

6 de outubro de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much Fahimur for your great five star review. We appreciate it.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

I honestly cannot thank Tom Dean & the team for all their help

I honestly cannot thank Tom Dean at the Accident Claim Helpline enough for all his help and support following an accident where someone crashed into my vehicle.

Being involved in an accident is a stressful experience in itself, and having to deal with the aftermath can feel overwhelming. However, Tom has been absolutely fantastic throughout the process. He has been incredibly helpful, understanding, patient and professional, and has made what could have been a very difficult experience so much easier for me.

Thank you so much, Tom, for everything you have done. Your help has been genuinely appreciated, and I would absolutely recommend the Accident Claim Helpline based on the outstanding service I have received. A well-deserved five stars! ⭐⭐⭐⭐⭐

8 de outubro de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much Shona on Tom's behalf for your great five star review.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Kept me informed at every step.

9 de outubro de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much Peter for your excellent five star review. We're glad you appreciated the updates.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

The response has been prompt and…

The response has been prompt and supportive - making a stressful time easier

1 de outubro de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much Louise for your great five star review. We're glad to have made it less stressful for you.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

When your at a age then you have an…

When your at a age then you have an accident not sure what to do i rang my insurance company they put me at ease then arrange everything so quick to sort things out I got to my destination in about 2 hrs after the accident brilliant service thank you

20 de julho de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much Paul for your great five star review.

Just to clarify, when you reported your incident, you called Accident Claim Helpline rather than your insurer. We are an independent service that specialises in handling claims on behalf of individuals involved in non-fault accidents, and it was our pleasure to assist you in managing your claim. Once again, we really appreciate your kind words and your trust in us. If you need any further assistance, please don’t hesitate to get in touch!

Avaliado com 5 de um total de 5 estrelas

I had a great experience

I had a great experience. Unfortunately, I couldn’t reach my insurer on a weekend. The helpline really helped me sort things out.

27 de setembro de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much for your great five star review. We're glad to have been able to help instead of your insurer.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

Brilliant service so far

Brilliant service so far, everyone has been so helpful

23 de setembro de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much Nicola for your brilliant five star review.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

From the accident until my car was in…

From the accident until my car was in the garage being repaired, the time taken to sort it out was suprisingly quick snd efficient. Very happy customer

22 de setembro de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much Paul for your great five star review. We're glad to have been able to turn everything around so quickly for you.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

Very helpful people

Very helpful people . Make it very easy in a difficult situation

25 de setembro de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much Gordon for your great five star review. We're glad to have been of assistance.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

Great got hit by a just eats driver car…

Great got hit by a just eats driver car was picked up with in few hours they got me a hire car same day but unfortunately was an automatic but hire company arranged for a manual for the morning even collected me to collect it the following morning communication is great and they explain everything clearly and understandable great service staff are so polite too

21 de setembro de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you so much Martin for taking the time to leave your great five star review. It's good to see that everything was resolved quickly for you.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

Great service!

There’s nothing worse than when your car is damaged in an accident; especially when it’s parked! So having the ACH making all the necessary arrangements was a massive relief! Thank you ACH.

18 de setembro de 2026
Avaliação não solicitada
logotipo da Accident Claim Helpline

Resposta da Accident Claim Helpline

Thank you very much Heather for your great five star review. We're glad to have been of assistance.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

Easy to deal with

Easy to deal with everything was done with in couple of hours.

21 de setembro de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much Adrian for your great five star review.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

Great customer support

I just spoke to a customer assistant called Samuel Holt he was very kind respectful and patient with me and talked me through the whole procedure bit by bit so I would understand I don’t usually write reviews but his customer service skills are definitely 5 star and he should be acknowledged for his great work interacting with clients

19 de setembro de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you so much Tyler on Sam's behalf for your amazing five star review. We've made sure to share it with him and the whole team.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

Fantastic experience

Fantastic experience

16 de setembro de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much Charlotte for your fantastic five star review.

Accident Claim Helpline Team

Avaliado com 4 de um total de 5 estrelas

After the crash

After a crash which wasn't my fault I was on the phone dealing with a lovely team of staff very helpful and understanding and good at communicating the names where Ryan,Jack and Steven. Highly recommend.

17 de setembro de 2026
Avaliação não solicitada
logotipo da Accident Claim Helpline

Resposta da Accident Claim Helpline

Thank you very much Nate for taking the time to share your very kind review. We really appreciate it.

Accident Claim Helpline Team

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