ACE Cash Express Avaliações 

10.842
•
O TrustScore é 4.5 de um total de 5

4,5

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Very time I come to this establishment I truly have a amazing experience I will always be grateful for Yvonne who is truly an incredible person kind patient who goes above and beyond to help her custo... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ms Angie, was a tremendous help and very patient with my situation coming in before close. Just wanted to leave 5 stars for her professionalism.

Avaliado com 5 de um total de 5 estrelas

Employee Shavis at the Ace Cash Express located at 2254 Huntington Ave, Alexandria, VA recently provided me with one of the best customer service experiences I have had at this location since Elvis le... Ver mais

Avaliado com 5 de um total de 5 estrelas

went to ofallon mo store always great service had., skii as my ace cash rep ,she was very coorteuos and nice she took her time to answer all my questions and she made my time there eceptional nice e... Ver mais

Detalhes da empresa

  1. Consultor Financeiro

Sobre ACE Cash Express

Informação fornecida por fontes externas variadas

ACE Cash Express, Inc. is a leading financial services provider, specializing in short-term consumer loans, bill pay, and prepaid debit card services, as well as one of the largest owner operator of check cashing stores in the United States. In business since 1968, ACE Cash Express focuses on serving consumers seeking alternatives to traditional banking relationships by gaining convenient, immediate access to financial services.

COVID-19 Update:

To our customers,

Thank you for your continued patience as we navigate this unique situation together. We'd like to update you on the status of store operations. In many areas of the country, shelter-in-place orders have been issued. Financial services providers, like ACE Cash Express, have been deemed essential public services and will remain open so long as we are safely able to do so.

Our stores have been able to stay open primarily because our front-line associates understand the importance of serving you and choose to do so. We want to assure you we have taken precautions to keep our store employees safe and healthy. If you are feeling sick, please stay home. If you are feeling well and do visit our stores, we appreciate you standing at least 6 feet away from other customers for everyone’s safety.

Additional details about ACE Cash Express store locations and updates can be found on our website. For the latest information about COVID-19, visit the CDC’s resource center.

Our number one priority is protecting you, our employees, and the communities we serve. Should you prefer or need to stay home, support is also available at 1-877-ACECASH or customerservice@acecashexpress.com. We're working hard to be here for you if you need us.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

11 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(10.842)

36 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I had a great experience with Carolyn

I Really Had A Great Experience At Ace Cash Express.Carolyn helped me With taking money off my EBT card to pay my PG&E Bill.Which I did not know you can take money off EBT card like a ATM. So I was very excited,she was sooo perfessional,and helpful also very knowledgeable about the company she worked for. I actually though she was the manager because of the way she carried her self her Knowledge and how quick she helped the people who was infront of me.She Deserves a raise and she was by herself helping people and getting them out.That Day I was so frustrated because everywhere I went I couldn’t pay my Pg&e bill ONE OF THE BEST WORKERS I DEALT WITH AT THIS LOCATION SHE NEED A RAISE AND TO MOVE ON UP!!!!ONLY PERSON I WANT TO HELP ME

10 de julho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

ACE CASH EXPRESS

I have done business with Ace Cash Express for a very long time. I kept the past Pay Day loans documents on file. During the time I had loans with this company, I paid on time until the very last one was paid late due to Bank of America closing my account because of unusual circumstances. When the bank closed my account, I did not have access to my funds to pay Ace Cash Express on a timely basis. However, I know my obligations with Ace Cash Express and kept in touch explaining the issues about my funds. Eventually, I opened a more reliable bank with Wells Fargo and once I received my funds, I did pay the last loan. Then when I tried to apply for another Payday loan with Ace Cash Express, it stated
“Poor Loan Performance with us”. This statement still says the same thing after a couple of years and customer service has the nerve to say try it again over and over soon. Every time I tried, the statement remains the same, “Poor Loan Performance with us”.

This shows me that Ace Cash Express will not listen to reason if you have issues with the bank. Do they want me to rob the bank just to get the funds for their convenience? I have dealt with Ace Cash Express Payday competitors like Advance America, Speedy Loan, USA Cash Express, and many more. This is the only Payday loan will not work with you and not being realistic. Sounds like the CEO of Ace Express Cash has unrealistic expectations and is just greedy. I would not deal with Ace Cash Express; this Payday company is not realistic when it comes to lending loans.

6 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Store # 3226 Michelle is so great she…

Store # 3226 Michelle is so great she sweet and she can have a conversation and work fast at the same time she gets her customer and in out u don't have to be in line for 45 minutes waiting like the other cashier cause she can't work in talk at the same time so if u go there in see Michelle just know u will be and in out if u see the other girl just go to another ace

9 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I had to come in and pay my elderly…

I had to come in and pay my elderly aunts bills, her electric bill was pasted due and I was worried about her in the heat. The young lady there Sandra Bardee was very helpful and bubbly. Thanks for all your help

2 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Recent Visit To ACE Cash Express

First of all, I have been a client of Ace Cash Express for several years and there is a reason for that. My recent experience with Ms Vona. She was very professional, very friendly and that smiling personality was just contagious. She really lifted my spirits and made me feel comfortable. Vona is a beautiful spirit and she knows her job. I would never think of going anywhere else.
Thank you Vona, you are the real MVP!.....

28 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

5 Star Great Customer Service

5 Star Great Customer Service
Tanaya W at Ace 853 was very friendly patient and understanding.
She went above and beyond in regards of cashing my check due too long wait time with verifying my insurance company that took 45- 1hr

29 de maio de 2024
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais