Very time I come to this establishment I truly have a amazing experience I will always be grateful for Yvonne who is truly an incredible person kind patient who goes above and beyond to help her custo... Ver mais
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Ms Angie, was a tremendous help and very patient with my situation coming in before close. Just wanted to leave 5 stars for her professionalism.
Employee Shavis at the Ace Cash Express located at 2254 Huntington Ave, Alexandria, VA recently provided me with one of the best customer service experiences I have had at this location since Elvis le... Ver mais
went to ofallon mo store always great service had., skii as my ace cash rep ,she was very coorteuos and nice she took her time to answer all my questions and she made my time there eceptional nice e... Ver mais
Detalhes da empresa
Sobre ACE Cash Express
Informação fornecida por fontes externas variadas
COVID-19 Update:
To our customers,
Thank you for your continued patience as we navigate this unique situation together. We'd like to update you on the status of store operations. In many areas of the country, shelter-in-place orders have been issued. Financial services providers, like ACE Cash Express, have been deemed essential public services and will remain open so long as we are safely able to do so.
Our stores have been able to stay open primarily because our front-line associates understand the importance of serving you and choose to do so. We want to assure you we have taken precautions to keep our store employees safe and healthy. If you are feeling sick, please stay home. If you are feeling well and do visit our stores, we appreciate you standing at least 6 feet away from other customers for everyone’s safety.
Additional details about ACE Cash Express store locations and updates can be found on our website. For the latest information about COVID-19, visit the CDC’s resource center.
Our number one priority is protecting you, our employees, and the communities we serve. Should you prefer or need to stay home, support is also available at 1-877-ACECASH or customerservice@acecashexpress.com. We're working hard to be here for you if you need us.
Informações de contato
Estados Unidos
- acecashexpress.com
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great service
went to ofallon mo store always great service had., skii as my ace cash rep ,she was very coorteuos and nice she took her time to answer all my questions and she made my time there eceptional nice explained paperwork and she couldnt have been more wonderful about doing her job . i ve been using ace for years and shes what i call first class top notch service thank you ace you have a good employee.she gets 5 stars , 5 smiley faces and 5 high 5,s from me ,,,,D Drey
Friendly lady at Ace Cash Express.
I have been going to Ace Cash Express for around 24 years. First to the location in Allen Texas. That location closed some years back. I begin going to the location store #1344at Central Expressway in Plano Texas. Just some months back a new store manager named Jamarey Baham. I just loved this lady. She is very friendly and accurate. I.have always gotten what I ask for. Mainly I go for money orders. But I have been paying my electric bill there for many years. She always gets what I need and always has a smile on her face. Please give her a 5 star review. Thank you.
Website's trash
I'm now crippled by an accident. Not aces' fault.
However, PLEASE UPDATE YOUR SITE.
In the unicorn scenario that the site actually works I'm elated. But more often than not its just trash, and I have to walk for a day to talk to someone to give me a loan that I've, without fail, taken out and paid off every month for around 4 years.
I should be a darn platinum member by now.
Anyway, yeah, aces' website is garbage.
Please fix it for your faithful patrons.
That is all
Best customer service
Best customer service. I ever had wonderful people.
I was happy with the service
Carol and Brandy at the Eubank store in…
Carol and Brandy at the Eubank store in Albuquerque are both very professional and friendly. Never had a problem with either of them. However .....your customer relations at your main office is pathetic. I sent 3 messages via the support link and have not gotten the answer I expected. Very rude..Azhmel or whatever his name is. Not one person responded with an actual answer when they responded via email. These are canned responses and nobody takes the time to address the concern that I had. My very first message clearly stated my concern but all I've gotten was the same exact canned responses with no explanation to my concern whatsoever. Ridiculous.
Sweet and friendly
Mr.Kendrick Mitchell was well friendly and polite and patient
I visited this location and was glad I did
I visited this location and was pleasantly greeted by your staff. I was nervous about applying but Ms. Aleshia made me feel at ease. The process was done in a timely manner and I walked out feeling better than when I walked in. Thanks Ms. Aleshia for great customer service.
Sinnamon
Sinnamon, made my experience with Ace Cash Express very delightful and pleasant. She has a charming and beautiful smile that gives you the joy of doing business with your business.
Disappointed!!!
Soooo, I pulled up. Been coming to ace for a while more times that I could remember them at the place out in San Bernardino employee named Cici, terrible,customer service, bad attitude. Checked all my information with an attitude all at the same time I asked for her name she asked me why, I was asking. the review would have been ok and would have gave more pero the attitude and over all she made it seem that I was like cashing a fake check. Won't be coming to this place again. I would appreciate if a supervisor or manager would have a talk with her. Been waiting 20 minutes and still waiting 4.:23 4:44 4:45 pm 3/22/24 . Good job to the other girls. The seemed ok. Finally out 4:30 took half an hour to verify!!!
KYRAH was so great
KYRAH was so great! I do all my banking with ACE/ PATHWARD highly recommended! They have been my banking institution for almost 20 years now. The Eugene Oregon store.
Great job!
My experience was overall excellent…
My experience was overall excellent this wonderful worker known as Shay go above and beyond to make sure the customers are helped in the best way possible and she does a damn good job at it‼️‼️💯
I had a very fabulous experience…
I had a very fabulous experience because Terra was friendly, fast, and eager to help. I will be sure to recommend this establishment to family and friends. The Ace Cash Express I'm referring to is located at 6510 florin road in Sacramento California 95828.
Dorothy Soler is such an amazing customer services rep
Dorothy Soler is such an amazing customer services representative she's very knowledgeable on the company policies and rules. the store location I went to is 1569 14th street Brandon FL, 33511 Love her and will definitely come there when I need a loan.
The employee (i believe her name was…
The employee (i believe her name was Charlene) was very friendly and helpful
This company in unethical how they do business
This company in unethical how they do their business. I would stay away from this company. I actually give it a 0 stars .
Ms. Freddy
Ms. Freddy is a ray of Sunshine in a cruel dismal world. Superb customer service, location is always clean.
Tantinaia is a good representative I…
Tantinaia is a good representative I just hope to have awesome people like her… keep up the good work and stay kind
Crystalee was very knowgable about her…
Crystalee was very knowgable about her job and being more kind and patient and deserves to be recognized. She helped me at the tampa location on 56st in temple terrace. Thank you to crytalee and her personality
Great customer service and kudos to…
Great customer service and kudos to MOLLIE!!!
Great Location, with a group of excellent employees.
I visited your Pendleton Pike (Indianapolis, Indiana) location, and my experience was excellent, especially the expertise of Ms. Monica. She was very professional, experienced and expedient, without error in processing my transaction. KUDOS TO YOU MONICA. You are a great asset to Ace Cash Express.
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