ACE Cash Express Avaliações 

My AceFlare acct.(NetSpend) was frozen due to suspicious activity...I attempted to access my mobile app and could not answer a security question to the satisfaction of the Artificial Intelligence which I assume posed the question as such information was at no time offered by me nor agreed upon with representation of protocol for security purposes regarding access and my identity. Mandy at the Eugene store has been most helpful in efforts to resolve the issue with stout insistence of my identity and rightful owner of the account. Her genuine desire to help me has kept me onboard. It is complicated and she could have let it go, because of technicalities, but chose to side with me, clearly demonstrating her willingness to grasp with exactness, the mitigating circumstances of my situation. Thank you Mandy. You've always stayed true to yourself. Excellent customer service! Bravo...
William S

The staff of course is the best they are always present an helpful. I just wish you were open on Sat

Kudos to Ms. Sylvia from the Ace Express in Suffolk, Va. who never wavered with her demeanor even when I had to come back in the same day to reapply. She was very thorough so there wouldn’t be any surprises. Thank you Ms. Sylvia for your patience. Definitely recommend this place.

The lady helping me today was very polite and helped me when king Soopers couldn’t i appreciate great customer service

Maria is very helpful and always friendly. She lets me know of services available. I always feel like an important and welcomed guest when I do stop by.

I visited store 458 again and I was very pleased with their customer service. They are very knowledgeable about the products they offer.
Keep up the great work.

Marissa totally ignored customer convenience.needs to be more professional.

For as long as I have been coming here I must say that Melissa has always been very helpful and always has a good attitude. She’s a very good employee. Thank you Melissa!

Great communication from staff. Was recognized in line quickly good job Sonora Ca

For the third time in 4 months, my card has been compromised. I now have 2 investigation looking into this and have to change my card yet again. I don't understand why there is never a fraud alert at all. The money is taken out then I am inconvenience. I have made up my mind (and still thinking) about closing my account because this is happening too frequently and it is such problem. I went into sore #3288 angry because I had to get temporary card and inquire about closing my account. The agent, Kim asked me why I was getting a new card and I explained that I was fed up with everything that has been happening. She quickly told me about switching to Porte and said that a ping would happen giving a fraud alert. She patiently explained what needs to happen and thank me for being with Ace for some years. She was patient, informative and nice. When things like this happened, I appreciate going to a place that offers solutions. Kim was awesome!!

NATALIE!!! I was having a crazy week and felt bad for need to get this advance, but Natalie made me smile. Her friendly and bubbly personality made me feel better. Talking to her made me forget about the stuff I'm dealing with temporarily and just laughed. Thanks again, Natalie.

I went to the Fontana location on foothill the other day to cash my check and it was my first time going in and the employees were super friendly and helpful. It was pretty busy but the staff was super fast.

I don’t even know where to start? This is the absolute worst company I have ever done business with. There are no customer service representatives with any knowledge to help you, I authorize a payment for a certain amount and the girl said yes we are going to take your payment now, then she took the whole entire loan amount in full, and now I am right back where I started at when I took the loan out, and another $400+ further in debt.

I really have no words to express how I feel right now, I do know this, I will never recommend anyone to do business with Ace loans. I spoke with a district manager named Eva S. and she told me I could not come in and make a payment that I had to do it online and that was a lie as well. Be very careful before you ever think about doing business with this company.

The industry that I’m in, we try to make every customer a raving fan, so they can go home and tell so many others about their great experience and bring us a lot more business! In this case with Ace loans, they have made a raging fan with me. I have nothing nice to say, I will continue to share my bad experience, my horrible unbelievable experience with everybody I come in contact with. If you need money, you better look somewhere besides Ace loans…🤌🏻

The customer service agent Ana Rocha and everyone who works at that location is great and very professional and
Informative. Store #342 n
Collins
Keep up the good work. It's hard to find now a days!

My good review goes to a good worker knows my language very polite to me and is always trying to help you she works in city of bellflower 15790 her name is Sandra thank you 🙏

Ms.Alice was very friendly and even asked how my day has been going and I'm not used to people being friendly when I'm cashing a payroll check.

Debbie is very friendly and helpful when I need something and she is just willing to explain all the things I have to do

I have been going into ACE Cash Express #3258 for some years and Simone has been the most respectful person and fastest customer service person, very knowledgeable, and passionate person, since I've been going there. If you have a employee for the year she will be the one. She also reserve a raise...

Utilized Ace services to reload credit cards on several occasions. Unfortunately my last experience was frustrating. Made a payment but my transaction turned up "nowhere". Imagine telling a bill collector that you paid but the transaction is lost,in the mail,or the dog ate the receipt. Ace Financial put me in a tight spot, not to mention a pending late fee. I was better off paying $10 to the "other" company to send money...Momma always said you get what you pay for...be careful my fellow consumers..money don't come easy with this economy.