I love the clothes. Exactly as shown and beautifully styled. Very comfortable clothes. I get a lot of compliments. I had an issue with a missing item as well as ordering the wrong size (my mistake... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Ace Golf bends over backward to make their customers happy. I've never dealt with this support from other companies. I purchased a Christmas sweatshirt from another company that offered refunds or e... Ver mais
Great customer support! Estella was particularly helpful and impressive. I had to return two recently purchased items (they were too long for me), they were not only courteous, but also accommodatin... Ver mais
A empresa respondeu
Jazel responded immediately about giving me a discount because I still had not received my golf pants and I would need to wait another week! Great company - I was worried maybe I had ordered from the... Ver mais
Detalhes da empresa
Escrito pela empresa
- Email: service@acegolfs.com (Reply in 24 hours. Any inquiries and support regarding orders)
Informações de contato
Cingapura
- service@acegolfs.com
- acegolfs.com
Respondeu a 98% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Extremely responsive and customer…
Extremely responsive and customer service was excellent. Not having to deal with a return was a very nice surprise. I'm sorry they didn't work, but look forward to future business with your company.
Thank you!
Carina gave me great customer service…
Carina gave me great customer service and very personable. Their return policy is great. The items I bought are great quality and fashionable
Ace Golf takes care of returns!
Great customer service and clear explanation of what comes next. I ordered a size that ended up being a little large. They are sending me a smaller size at no cost to me. It was easy, and I was surprised that I am keeping both sizes.
I have not received the replacement yet, but I should be very soon.
Rhis company has awesome golf wear
This company has awesome golf wear! The styles, colors, fabric, and feel are fantastic. The customer service is also excellent! Thank you Acegolf!
Great store and customer service
I love the clothes. Exactly as shown and beautifully styled. Very comfortable clothes. I get a lot of compliments.
I had an issue with a missing item as well as ordering the wrong size (my mistake) and customer service was excellent. Roxanne and Jazel worked to resolve both issues promptly - I’m very happy with their excellent and timely communication.
Very quick and professional response
Very quick and professional response. I especially appreciate how they resolve issues without any red tape. Excellent service.
Thanks to *Kenxi*
Jazel responded immediately about…
Jazel responded immediately about giving me a discount because I still had not received my golf pants and I would need to wait another week! Great company - I was worried maybe I had ordered from the wrong company! It’s nice to have people who respond to questions about your orders! Judy Brown
Jeawal has taken good care of my…
Jeawal has taken good care of my questions with regard to the return of two pcs which did not fit. I have also received my money back in due time.
If I were able to give 100*
If I were able to give 100*, I would. The Acegolf Co has been more than helpful to me with my order. My order was lost during shipping but eventually found. Penny at Acegolf was most efficient in responding promptly to my emails. When my skirt finally arrived, I was more than pleased. The quality of the workmanship is first class. The fabric used is smooth almost a silky, very pleasing to the touch. The stitching is finished and the lines are clean.There are NO hanging or loose threads. The seams and hems are finished sturdily and cleanly. I shall be purchasing more items from Acegolf. Not only do I recommend ACEGOLF products but also their customer service.
Patricia Mabie
BEWARE RETURNS!!
The skirt and top looked amazing on the photo but I was disappointed when it arrived with the material but more importantly the size. Their recommendation is that sizing can differ with a few cm so I opted for a size M (usually I am a 10 not an 8-10 which is what they advertised)
The items were way too big so the options I had were
1. Keep the items and get 50% refund
2. Return items but get the smaller size shipped free
3. Full refund
Sounds good but they had me over a barrel as the cheapest return I could get with Royal Mail and other sites was £23, in fact RM quoted me £26.30.
Be aware that in my case the sizing ran too big and the returns are VERY EXPENSIVE !!!
Great style
Great style - good fit - real comfortable material…
When you reach out to their customer service Nikki is VERY responsive … many complements on the style ….
JFS
A year ago I ordered a dress from your…
A year ago I ordered a dress from your website and loved it. Then, a couple of weeks ago I ordered another one. I received the wrong size. I contacted customer service and got a reply right away. After a few emails - I have a new dress on the way! Thanks for your help!
Rücksendung erst Vorschlag 50%…
Rücksendung erst Vorschlag 50% Erstattung, Rücksendung nur mit USPS- nicht möglich bei uns undRücksendekosten komplett auslegen.. Qualität der Hose ist billig- daher absolute Warnung dort zu bestellen!!
品質もよくトラブルの対応が素晴らしい
商品の材質がよく、長袖でもとても涼しいので
4枚も買いました。今回は夫とお揃いで更に2枚買いました。
サイズ感といい、私のニーズにとても合っているので、今後も利用したいです。
更にこちらの手違いで、割引クーポンのキャンペーンコードを入れずに支払い完了してしまったのですが、チャットで事情を説明したら、すぐに対応して下さり、お金を返してくれました。本当に感激しました。
ニッキーさんありがとう~
Very clear directions to process my…
Very clear directions to process my first return. Roxanne was very helpful and timely.
Acegolfs is the best
Acegolfs has always been VERY quick to respond to any and all emails. They are always helpful and clear in their responses. Jazel was particularly kind and helpful. I purchase a lot from AceGolfs and will continue to do so thanks to employees like Jazel.
Great Customer Support and fast and…
Great Customer Support and fast and professionel Communication by Alona. I‘m very happy and satisfied, can only recommend it
This company Acegolfs is a pleasure to…
This company Acegolfs is a pleasure to deal with. Whatever your query they sort it out on a personal level. I’m very impressed, more companies should be like this. Annie Davies
Exchange process was lengthy but…
Exchange process was lengthy but relatively easy. There was some confusion with repetiveness. Efer helped me.
Regards, G
Great return service agent
Jeawel responded right away with my request to return and was very helpful in helping me with the return policy.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.








