The delivery of the battery was quick. Unfortunately the battery was faulty and was not charging properly from the start and did not last long. The customer service was good in that they did process a... Ver mais
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Veja o que dizem as avaliações
Good communication, great price, well packaged and added surprise that the battery included all the tools to fit it, so cant complain
A empresa respondeu
Ordered one item "15.4V 41.58Wh replacement battery for Acer SWIFT 7 SF713-51" which arrived within a week. The package came with small screw drivers. The battery was packaged in electro-static proof... Ver mais
A empresa respondeu
*Bought a battery replacement from you about a year back and was perfect. Fast and smooth delivery process, actually forgot I used this company until someone referred them back to me from Australia... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We specialize in Acer laptop replacement batteries in Australia, after 15 years of accumulation and precipitation, we have the most comprehensive Acer replacement battery models here. Our Acer replacement batteries are made of imported high-quality cells, which have passed many international certifications and are 100% compatible with your original Acer batteries, as well as offering a 30-day money-back guarantee and a one-year warranty!
Informações de contato
4,6
Excelente
43 avaliações
Sem histórico recente de pedidos de avaliações
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Please make images accurate to product
Price was very reasonable and delivery was prompt. The battery seems to be working as it should and has definitely brought the laptop back from the dead. My only gripe is that the image on the product listing said Acer on the battery so I assumed it was exactly as the original but was not what I received. I'm still very happy with the product and service I just think perhaps images should be accurate to the product.
1 de dezembro de 2023
Avaliação não solicitada
Resposta da AcerLaptopBattery.com.au
Dear customer,
Thank you for your purchase and taking the time to leave us this review.
It's great to hear that you were satisfied with our service and product.
We will continue to endeavour to provide our customers with first-class products and services.
Please feel free to contact us if you have any questions in future.
Wishing you a fantastic day!
Kind regards,
acerlaptopbattery.com.au Team
Two new Acer batteries have arrived
Two new Acer batteries have arrived for my laptop. One is the 6600mAh extra large, the other is the standard 4400mAh. Both are working well. Can't give 5 stars until I've been using them for 6 - 12 months to see how they last.
30 de novembro de 2023
Avaliação não solicitada
Resposta da AcerLaptopBattery.com.au
Dear customer,
Thank you for your purchase and taking the time to leave us this review.
It's great to hear that you were satisfied with our service and product.
We will continue to endeavour to provide our customers with first-class products and services.
Please feel free to contact us if you have any questions in future.
Wishing you a fantastic day!
Kind regards,
acerlaptopbattery.com.au Team
I recommend this business if you want a laptop battery.
My laptop's battery was dead flat. I ordered an Acer battery from this business. I wasnt sure about buying something online and they sent me an email to reassure me they will send the product. I got it within 7 days. The battery works well. They saved me buying a new laptop. Thank you.
2 de novembro de 2023
Avaliação não solicitada
Resposta da AcerLaptopBattery.com.au
Dear customer,
Thank you for your purchase and taking the time to leave us this review.
It's great to hear that you were satisfied with our service and product.
We will continue to endeavour to provide our customers with first-class products and services.
Please feel free to contact us if you have any questions in future.
Wishing you a fantastic day!
Kind regards,
acerlaptopbattery.com.au Team
I was relieved to find a company that…
I was relieved to find a company that dealt solely with Acer batteries, and happy to find they had my exact model! The price was even more of a pleasant surprise- much less than what I expected! 😊
29 de setembro de 2023
Avaliação não solicitada
Resposta da AcerLaptopBattery.com.au
Dear customer,
Thank you for your purchase and taking the time to leave us this review.
It's great to hear that you were satisfied with our service and product.
We will continue to endeavour to provide our customers with first-class products and services.
Please feel free to contact us if you have any questions in future.
Wishing you a fantastic day!
Kind regards,
acerlaptopbattery.com.au Team
Delivery was spot on
Delivery was spot on. And for a battery of an old laptop i have been using that is still out there is great.
4 de maio de 2023
Avaliação não solicitada
Resposta da AcerLaptopBattery.com.au
Dear customer,
Thank you for your purchase and taking the time to leave us this review.
It's great to hear that you were satisfied with our service and product.
We will continue to endeavour to provide our customers with first-class products and services.
Please feel free to contact us if you have any questions in future.
Wishing you a fantastic day!
Kind regards,
acerlaptopbattery.com.au Team
Everything was perfect from order
Everything was perfect from order, delivery and fitment. Keep up the good work!
14 de abril de 2023
Avaliação não solicitada
Resposta da AcerLaptopBattery.com.au
Dear customer,
Thank you for your purchase and taking the time to leave us this review.
It's great to hear that you were satisfied with our service and product.
We will continue to endeavour to provide our customers with first-class products and services.
Please feel free to contact us if you have any questions in future.
Wishing you a fantastic day!
Kind regards,
acerlaptopbattery.com.au Team
Replacement of faulty battery
I first ordered a battery in december 2022 and received it within 10 days. however, the battery was faulty and would crash at 50% and not charge beyond 87%. i contacted customer service and after trying some troubleshooting, the customer service representative Tiffany decided that the company would just send a new battery. i received the new battery within 10 days again and installed it. the new one works absolutely beautifully, even better than my laptops original battery when i first bought it. 10/10 customer service experience, 10/10 battery performance
27 de fevereiro de 2023
Avaliação não solicitada
Resposta da AcerLaptopBattery.com.au
Dear customer,
Thank you for your purchase and taking the time to leave us this review.
It's great to hear that you were satisfied with our service and product.
We will continue to endeavour to provide our customers with first-class products and services.
Please feel free to contact us if you have any questions in future.
Wishing you a fantastic day!
Kind regards,
acerlaptopbattery.com.au Team
Quick delivery
Quick delivery. Excellent battery. Great price.
27 de março de 2023
Avaliação não solicitada
Resposta da AcerLaptopBattery.com.au
Dear customer,
Thank you for your purchase and taking the time to leave us this review.
It's great to hear that you were satisfied with our service and product.
We will continue to endeavour to provide our customers with first-class products and services.
Please feel free to contact us if you have any questions in future.
Wishing you a fantastic day!
Kind regards,
acerlaptopbattery.com.au Team
Correct product, quick delivery, good experience "15.4V 41.58Wh replacement battery for Acer SWIFT 7 SF713-51"
Ordered one item "15.4V 41.58Wh replacement battery for Acer SWIFT 7 SF713-51" which arrived within a week. The package came with small screw drivers. The battery was packaged in electro-static proof sleeve. After replacing the old battery and doing 3 cycles, it seems to be holding up well. Overall pretty good experience.
16 de março de 2023
Avaliação não solicitada
Resposta da AcerLaptopBattery.com.au
Dear customer,
Thank you for your purchase and taking the time to leave us this review.
It's great to hear that you were satisfied with our service and product.
We will continue to endeavour to provide our customers with first-class products and services.
Please feel free to contact us if you have any questions in future.
Wishing you a fantastic day!
Kind regards,
acerlaptopbattery.com.au Team
All Good
Fixed my issue. Came promptly. Screwdrivers provided.
25 de fevereiro de 2023
Avaliação não solicitada
Resposta da AcerLaptopBattery.com.au
Dear customer,
Thank you for your purchase and taking the time to leave us this review.
It's great to hear that you were satisfied with our service and product.
We will continue to endeavour to provide our customers with first-class products and services.
Please feel free to contact us if you have any questions in future.
Wishing you a fantastic day!
Kind regards,
acerlaptopbattery.com.au Team
Found the whole process great
Found the whole process great, with follow,up after sales (how did we go), and great communication , well done crew
28 de janeiro de 2023
Avaliação não solicitada
Resposta da AcerLaptopBattery.com.au
Dear customer,
Thank you for your purchase and taking the time to leave us this review.
It's great to hear that you were satisfied with our service and product.
We will continue to endeavour to provide our customers with first-class products and services.
Please feel free to contact us if you have any questions in future.
Wishing you a fantastic day!
Kind regards,
acerlaptopbattery.com.au Team
Battery worked right off the bat
Battery worked right off the bat! Product as advertised,Quick delivery and packaged with care. Will be ordering Acer laptop parts from here again.
29 de setembro de 2022
Avaliação não solicitada
Resposta da AcerLaptopBattery.com.au
Dear customer,
Thank you for your purchase and taking the time to leave us this review.
It's great to hear that you were satisfied with our service and product.
We will continue to endeavour to provide our customers with first-class products and services.
Please feel free to contact us if you have any questions in future.
Wishing you a fantastic day!
Kind regards,
acerlaptopbattery Team
First time ordering a battery this way.
First time ordering a battery this way.
Arrived within a couple of days.Installed in computer and working well.
12 de setembro de 2022
Avaliação não solicitada
Resposta da AcerLaptopBattery.com.au
Dear customer,
Thank you for your purchase and taking the time to leave us this review.
It's great to hear that you were satisfied with our service and product.
We will continue to endeavour to provide our customers with first-class products and services.
Please feel free to contact us if you have any questions in future.
Wishing you a fantastic day!
Kind regards,
acerlaptopbattery Team
Acer F15 battery
Ordered on line, delivered in 3 days, battery working and as described, recommended
6 de setembro de 2022
Avaliação não solicitada
Resposta da AcerLaptopBattery.com.au
Dear customer,
Thank you for your purchase and taking the time to leave us this review.
It's great to hear that you were satisfied with our service and product.
We will continue to endeavour to provide our customers with first-class products and services.
Please feel free to contact us if you have any questions in future.
Wishing you a fantastic day!
Kind regards,
acerlaptopbattery Team
Great product knowledge and parts…
Great product knowledge and parts available and delivered in short time.
25 de agosto de 2022
Avaliação não solicitada
Resposta da AcerLaptopBattery.com.au
Dear customer,
Thank you for your purchase and taking the time to leave us this review.
It's great to hear that you were satisfied with our service and product.
We will continue to endeavour to provide our customers with first-class products and services.
Please feel free to contact us if you have any questions in future.
Wishing you a fantastic day!
Kind regards,
acerlaptopbattery Team
On time delivery - easy to order.
Ordered 1x acer aspire v17 battery, came in 3 business days. Definitely recommend.
15 de agosto de 2022
Avaliação não solicitada
Resposta da AcerLaptopBattery.com.au
Dear customer,
Thank you for your purchase and taking the time to leave us this review.
It's great to hear that you were satisfied with our service and product.
We will continue to endeavour to provide our customers with first-class products and services.
Please feel free to contact us if you have any questions in future.
Wishing you a fantastic day!
Kind regards,
acerlaptopbattery Team
Purchased battery that I thought was in…
Purchased battery that I thought was in Australia, supposed to be 3 to 5 days postage. Eventually arrived 6 weeks later. Avoid these scammers!
21 de maio de 2022
Avaliação não solicitada
Resposta da AcerLaptopBattery.com.au
Dear customers,
We're sorry to hear about your negative experience with our products and services. We understand your dissatisfaction and inconvenience caused by late delivery.
First of all, we apologize for the delay in battery delivery. We believe this matter was not handled as effectively as it should have been and take responsibility for this error.
We would like to explain that there may be a variety of factors that may cause delays, such as unexpected logistical issues, weather delays, or other unforeseen circumstances. However, we understand you are not satisfied with this explanation and are working to resolve the issue to prevent it from happening again.
We value your feedback and take every complaint seriously. Your dissatisfaction highlights areas for improvement and we are committed to making positive changes to ensure a better customer experience.
We welcome your feedback and encourage you to contact us directly if you would like to discuss this matter further or have any other questions or concerns. You can contact us and we will try to respond promptly and resolve any issues.
We again apologize for any inconvenience and thank you for taking the time to provide feedback. We are committed to improving our services and hope to provide you with better services in the future.
Sincerely,
acerlaptopbattery Team
Good Quality Battery and Quick Postage
I was originally worried after reading reviews and already purchased. Having said that, battery posted next day and arrived in Brisbane 1 week later, all during Sydney floods. Battery looks well built and worked as you would expect. Thanks
10 de março de 2022
Avaliação não solicitada
Resposta da AcerLaptopBattery.com.au
Dear customer,
Thank you for your purchase and taking the time to leave us this review.
It's great to hear that you were satisfied with our service and product.
We will continue to endeavour to provide our customers with first-class products and services.
Please feel free to contact us if you have any questions in future.
Wishing you a fantastic day!
Kind regards,
acerlaptopbattery Team
Items not in Australia
Despite the website saying items in in Australia, this is a lie. Battery shipped from China, not due here for over a month. Do not use.
16 de dezembro de 2021
Avaliação não solicitada
Resposta da AcerLaptopBattery.com.au
Dear Customer,
I would like to express my sincere apologies for the confusion and inconvenience you have experienced. I understand your dissatisfaction with the delay in receiving your battery and the misrepresentation of the product's origin.
Firstly, I would like to clarify that we deeply regret any misleading information on our website regarding the origin of the battery. This was a mistake on our part, and we take responsibility for not accurately representing the product's location. We will immediately correct this information to avoid any further confusion.
Regarding the delay in delivery, I want to assure you that we are aware of the situation and are working closely with our logistics partners to resolve it. While the battery did ship from China, we understand that this has caused a significant delay in your receiving the product. We are exploring alternative shipping methods and sources to ensure faster delivery times in the future.
We value your feedback and use it to improve our services. Your complaint has been brought to our attention, and we are committed to rectifying the issue to prevent similar situations in the future.
Once again, I apologize for any inconvenience caused and assure you that we are working diligently to resolve this matter. Thank you for taking the time to provide your feedback, and we hope to have the opportunity to serve you better in the future.
Best regards,
acerlaptopbattery Team
AVOID SCAM SITE!!
AVOID SCAM SITE!!
>Their address is a scam, it is actually a Kitchens and Fittings store.
>Live Chat isn't live at all, you won't get a reply.
>Call up your bank and ask to cancel the payment.
>Only buy batteries from OFFICIAL sources.
>They also have a social media tab, and when clicked on - it leads you no where.
21 de outubro de 2021
Avaliação não solicitada
Resposta da AcerLaptopBattery.com.au
Dear Hayden Vardy,
I'm sorry to hear about your negative experience with our website. Your feedback is crucial to us and we take it seriously.
First, I would like to address the questions you have raised:
Address Misrepresentation: We acknowledge that our address has caused confusion and we apologize for any inconvenience this may cause you. This was an honest mistake and we are working to correct it immediately. We will ensure that our address is accurately displayed on our website to avoid any further confusion.
Live chat not working properly: We apologize for the unresponsive live chat feature. This is due to a technical issue that we are actively working to resolve. We strive to provide prompt customer service, and we will ensure that our live chat feature is fully operational to provide timely assistance to our customers.
Social Media Tab Issues: Thank you for pointing out an issue with our social media tabs. This was an oversight and we will fix the link to redirect customers to our official social media pages. We apologize for any inconvenience caused.
Regarding your payment, we assure you that we have not processed any unauthorized transactions. However, if you believe that your payment was processed incorrectly, we recommend that you contact your bank immediately to resolve the issue.
We would like to emphasize that we value our customers and strive to provide them with a positive shopping experience. Your feedback highlights areas for improvement and we are committed to making the necessary changes to enhance our service.
I again apologize for the inconvenience. We are committed to improving our services and hope to have the opportunity to provide you with better services in the future.
Sincerely,
acerlaptopbattery Team
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