A Class Care Avaliações 

105
•
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

A Class are absolutely fantastic at providing respite live in care for my wife. Margaret picks such lovely ladies to come and stay. It gives me complete peace of mind knowing that my wife is safe and... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

A Class provided a live in carer, at short notice, for my lovely mum when her needs became extensive. The carer provided was kind, caring, respectful and helpful. When I was visiting she retreated qui... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Margaret came to our office to speak with our Participants about working in the care sector, what to expect and how rewarding the roles are. Margaret was absolutely fantastic answering all questions f... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Mum was in hospital all over Christmas and New Year, A Class Care co-ordinated with Hospital to get mum home with a care plan. Mum still lives independently at 93 years and A Class Care fully support... Ver mais

Detalhes da empresa

  1. Serviço de assistência médica domiciliar
  2. Serviços de cuidados para idosos

Escrito pela empresa

A Class Care is celebrated for providing exceptional live-in care services that ensure your loved ones can continue living comfortably and safely in their own homes. This UK-based care provider prides itself on delivering compassionate, reliable, and dignified care, which is essential in preserving the emotional and physical wellbeing of your loved one. The distinguishing feature of A Class Care is its deeply personalized approach to care. Recognizing that each client is unique, they focus on creating a bespoke care plan tailored to individual needs, lifestyle, and preferences. Whether your loved one requires assistance with daily tasks, personal care, or medication assistance, A Class Care ensures a comprehensive solution, crafted with a keen eye for detail and a deep understanding of personal circumstances. Their teams are well-trained, professional, and sensitive to the diverse needs of their clients, ensuring respectful interactions and a warm, nurturing environment. They can also provide family members with regular updates, involving them in the care process and offering peace of mind. With A Class Care, you’re not just opting for a service; you're choosing a partner that puts the care, safety, and dignity of your loved one at the forefront. Trust A Class Care to provide the best, most reliable live-in care that upholds the quality of life that your loved one truly deserves.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

105 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(105)

4 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

A Class are absolutely fantastic at…

A Class are absolutely fantastic at providing respite live in care for my wife. Margaret picks such lovely ladies to come and stay. It gives me complete peace of mind knowing that my wife is safe and being very well looked after. This is my fourth time of using A Class. I wouldn’t even consider going elsewhere. Thank you so much

2 de julho de 2026
Avaliação não solicitada
logotipo da A Class Care

Resposta da A Class Care

Thank you so much for your feedback Keith. We are really happy to hear that Margaret and A Class Care provide you with peace of mind. Thank you for using A Class Care and we look forward to continuing to provide you and your wife support in the future.

Avaliado com 5 de um total de 5 estrelas

Margaret came to our office to speak…

Margaret came to our office to speak with our Participants about working in the care sector, what to expect and how rewarding the roles are. Margaret was absolutely fantastic answering all questions fired at her, her knowledge was outstanding. After the talk many of our participants wanted to join up with A Class Care

22 de maio de 2026
Avaliação não solicitada
logotipo da A Class Care

Resposta da A Class Care

Thank you so much for the feedback. We are grateful to hear that you thought Margaret's knowledge was outstanding.

Avaliado com 5 de um total de 5 estrelas

A Class provided a live in carer

A Class provided a live in carer, at short notice, for my lovely mum when her needs became extensive. The carer provided was kind, caring, respectful and helpful. When I was visiting she retreated quietly into the background, doing all those jobs I hadn’t asked her to do but were extremely helpful, to give us space and privacy. I’m enormously grateful to this carer and the office staff who visited on her arrival day to ensure all was in place. I would wholeheartedly recommend this agency (and have done) based on my experience.

12 de fevereiro de 2026
Avaliação não solicitada
logotipo da A Class Care

Resposta da A Class Care

Thank you so much for your lovely feedback and for entrusting us with the care of your mum.

Avaliado com 5 de um total de 5 estrelas

I was very impressed with A Class Care…

I was very impressed with A Class Care who I employed to provide live- in carers for my elderly father who has dementia, poor mobility and is a high fall risk. The manager took a comprehensive needs assessment with me at the start. She was very helpful and flexible in adjusting things to suit my Dad’s changing needs on an ongoing basis. The carers who looked after Dad were lovely, kind men. They went out of their way to help him with everything he needed and nothing was too much trouble for them. They also looked after his two dogs and cats who also really liked them. The carers looked after my Dad really well and kept him safe, so I felt confident I he was well cared for. The team are well managed, communication is good and so I would highly recommend A Class Care if you want reliable, caring and trustworthy people looking after your loved one.

6 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Moving and handling Traning

First of all, I thank the .the Traning teacher Heidi dhe was very good and helpful . I learnt a lot about moving and handling & first Aid .Heidi was a very good in teaching ,she explained all I needed to know .

2 de setembro de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Recruitment/Training

During recruitment process,Imogen and other staffs of A Class were really helpful throughout the process and Heidi offered a well presented Training with professionalism.

2 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

5/5 A-Class!

I honestly have nothing bad to say about A-Class Care. On a temporary basis, management of my Mum’s care has switched from Norfolk to Cambridgeshire. Same carers, different management personnel. Already, Jenny and Holly have been out twice from a fair way off to ensure things are working as they should. The link between myself and the care team is expertly in place and I always feel like this option is so much better than the care home option. An absolute 5/5 company.

25 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Top class care

From day one, A class care have gone above and beyond their duty of care where my Mum and myself are concerned. Jennifer initially visited my Mums home to discuss options that were available concerning my Mums needs.
I had been struggling to arrange waking night care for my Mum for many weeks, often being turned down due to Mum needing care as soon as possible because of her coming to the end of her life. Not only did Jennifer give me hope, but she also managed to proceed with the care that evening.
I have met most of Mums waking night team of carers and their dedication, attentiveness and compassion really shines through.
Overall, with the team of carers exceptional care and unwavering commitment to my Mum and Jennifer, Holly and Natalee's ability to go above and beyond with their support and understanding, I would highly recommend A class care.

20 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good afternoon A Class Care,

Good afternoon A Class Care,

I would like to say massive thank you to A Class Care, for giving me the opportunity to work for a great company, It was a wonderful experience for me, they provides quality training and support for their carers 24 hours,to make sure quality care is delivered for all their clients in the country, one of the best care company I have worked for, I recommed A Class Care to anyone that is looking for a great care for their family member's or relative's.

I would also like to say thank you to my manager Margaret Burgess, for all the support I had during my time at A Class Care, I am very grateful for that.

Best regards
Alieu Camara

8 de março de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Thank You Team A Class Care

Mum was in hospital all over Christmas and New Year, A Class Care co-ordinated with Hospital to get mum home with a care plan. Mum still lives independently at 93 years and A Class Care fully supported her wishes respected and responded to her wishes for her Care. The whole team, we're very professional, be it office or hands on care. I can highly recommend A Class Care.

3 de janeiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Very unprofessional

I had an interview with the company I don't know how it went, they were late at the interview, but I didn't receive any response after the interview, witch is very frustrating!

18 de fevereiro de 2025
Avaliação não solicitada
logotipo da A Class Care

Resposta da A Class Care

Dear I SANFIRA,

I want to apologise for any frustration and inconvenience you experienced during our interview process.

We understand how important timely communication is and are truly sorry that we have not met your expectations in this regard.

We strive to ensure that all our applicants have a positive experience. However, please feel free to call us at 01223 967189 (A Class Care's recruitment line) for feedback at your convenience. We are available to support straight away with any feedback you may have.

Unfortunately, it seems that the contact number on your application is incorrect. Please feel free to call us, and we can update this for you straight away to make sure you receive all future communication.

We genuinely appreciate your interest in joining our team and look forward to the possibility of working together.

Yours sincerely,

Amber
Recruitment and Training Manager
A Class Care

Avaliado com 5 de um total de 5 estrelas

In-person training

This was my first ever In-person training and l was really anxious and nervous but our Trainer was so good and he explained things in a very simple and understandable way.

A Class Care is doing a good job with this training because the employee will get into the field well prepared and with so much confidence.

11 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Handling training

Holly is such an amazing person, I have really learnt a lot today from her teaching, she really understands the job and always very polite in her approach

24 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Mother of client

My experience in using a class care is extremely good.
The live in carer shad that supports my son has worked wonders in improving my sons speech by involving him with communicating in conversation.
The improvement in my sons health and wellbeing since having live in care has made a big difference to his life.
The carers and management I have found to be kind, considerate and very supportive. I would highly recommend A Class Care.

20 de janeiro de 2025
Avaliação não solicitada

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